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Clarion Hotel Williamsburg I-64

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3032 Richmond Rd, Williamsburg, VA 23185-2001
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Traveler (60)
Room & Suite (44)
Dining (7)

About

#55 of 70 hotels in Williamsburg
Location
Cleanliness
Service
Value
Full service hotel and Conference center located on the main dining and shopping district in Williamsburg. All rooms have new beds and bedding. Newly renovated indoor and outdoor pools. State of the art Fitness room, with all new equipment. 11,000 SQF of meeting space, and full service catering for your events.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Game room
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Parking
Free internet
Wifi
Public wifi
Internet
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Good to know
HOTEL CLASS
3 stars
Languages Spoken
English, Russian, Spanish, Chinese and 2 more
NUMBER OF ROOMS
160
450Reviews2Q+A77Room tips
Traveler rating
  • 151
  • 66
  • 71
  • 77
  • 85
Time of year
Traveler type
Language
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  • English
Popular mentions
The first room we were assigned was horrible. Old lunch meat left in the refrigerator, no shower curtain, walls and ceiling were pathetic and dirty, floors in the hallway felt like you were going to fall through, really bad odor...like smoke, mattresses were stained....the list goes on. Then after we have checked in they want to charge an additional $35 for a pet. That’s more than some people pay for the disgusting rooms. I complained to staff and was moved to another room on the 2nd floor. Not much better but no lunch meat in fridge and walls/ceilings were a bit cleaner. Breakfast was horrible. No fruit, no cereal or yogurt, lacked on juices, paper plates and utensils...like the cheapest they could find. Variety was horrible. And then they expect a tip on top of it. The clerk told me they were currently undergoing renovations but I did not see anything at all being renovated. I will never stay at this hotel again.
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I find it hard to give this hotel 1 star. The only thing that is decent is the lobby. Once you leave that area to go to your room, it’s awful. There was an awful smell when entering the hallways. This hotel is in desperate need of renovations. When we arrived the clerk told us they were undergoing renovations but I certainly did not see any going on. The first room we were assigned (I say first because I requested to be moved), the hallway floors were completely gone. It was like walking on unsecured plywood with carpet on top....like a wobbly bridge. Upon entering the room the first thing I noticed were the blinds and curtains. They were so old and worn they had holes in them. The wallpaper was stapled to the wall to keep it from falling off. The ceiling was chipping and there looked to be places of mold in the seams between the wall and ceiling by the windows. When I opened the refrigerator it had OLD lunch meat left inside. I removed the sheets and the beds were stained and gross. And next came the bathroom: I got as far as noticing there wasn’t a shower curtain. That’s when I went to the front desk. The clerk was very apologetic and graciously assigned us another room. This room was a tad bit better, but again there was absolutely no sign of renovations taking place anywhere. There is a $35 pet fee, which is rather high, especially for a hotel of this caliber. Breakfast was mediocre to say the least, then there’s a sign that tips are greatly appreciated....for your breakfast. There was no fruit, no yogurt, no water. You are on paper plates with very cheap plastic silverware. No cereal....not good. I would never ever stay at this hotel again.
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I booked this hotel Aug 30th when we thought that the hurricane was heading straight for Florida. The next morning, we learned that there was uncertainty and it was heading toward us. With all the uncertainty, we decided not to go. I called Priceline in the morning and asked if I could get a refund or at least change dates. The hotel's manager wasn't available, so I called the next day and no one would answer the phone. My third attempt Priceline was have technical issues, and finally today, I was told the hotel would not refund my money and that I hadn't called and the weather was good there, so they weren't going to refund. Clarion can keep my money, but I will never stay at their hotel again. This is terrible customer service, with zero sympathy for the extenuating circumstances.
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We arrived at the hotel about 6:30 p.m., there were about a dozen people in the check in area all complaining about how long they had been waiting for a room. When I approached, I gave my name telling them that I have a reservation. After a bit, the clerk tells me that they don’t have a no smoking-king room ready but she could offer a smoking double. We accepted it because we had been driving for over 7 hours and were tired and hungry. The hallway floors were rickety with very worn carpet. The room was dingy and in disrepair. The next morning when we woke up, there was a dead roach on the bathroom floor! When I went to the breakfast room, there was one ours of weak coffee and all of the food offerings were depleted!! I will NEVER stay in that horrible place again!
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I arrived at the hotel at 7pm on a Saturday night. It took the staff 2 hours and 5 rooms to provide me a clean room. The 4 rooms they tried to put me in all had dirty, stained sheets with hair all over them. Two rooms didn’t have a working toilet. The room I ended up finally staying in the blow dryer was held together with electrical tape and only worked if you held it a certain way. In my 2 hours waiting for a room, I spoke with 4 other couples with the same issue but they got lucky as it only took 2-3 rooms for them to get a clean room. Manager offered me 10% off and didn’t apologize. The hotel is a Clarion hotel but managed by King Hotels. Hallways and rooms smell like smoke. My kids and I went to get free breakfast in the hotel. We walked in and there was no coffee or water just OJ. The food looked horrible. We didn’t attempt to eat it and went to IHOP instead. Don’t stay here!!!
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PRICE RANGE
$51 - $121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn patriot (old williamsburg) hotel williamsburg, williamsburg holiday inn, holiday inn williamsburg
FORMERLY KNOWN AS
Colonial Plaza Williamsburg
LOCATION
United StatesVirginiaWilliamsburg
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Frequently Asked Questions about Clarion Hotel Williamsburg I-64
Which popular attractions are close to Clarion Hotel Williamsburg I-64?
Nearby attractions include Yankee Candle Company (0.4 miles), Christmas Mouse (0.6 miles), and Bounce House & Laser Tag (0.04 miles).
What are some of the property amenities at Clarion Hotel Williamsburg I-64?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Clarion Hotel Williamsburg I-64?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Clarion Hotel Williamsburg I-64?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Clarion Hotel Williamsburg I-64?
Yes, free parking is available to guests.
What are some restaurants close to Clarion Hotel Williamsburg I-64?
Conveniently located restaurants include Olde Towne Pizza & Pasta, Captain George's Seafood Williamsburg, and La Terraza Mexican Grill.
Are there opportunities to exercise at Clarion Hotel Williamsburg I-64?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Clarion Hotel Williamsburg I-64?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Clarion Hotel Williamsburg I-64?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Clarion Hotel Williamsburg I-64 offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Clarion Hotel Williamsburg I-64?
The staff speaks multiple languages, including English, Spanish, Russian, Chinese, Japanese, and Thai.