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This is obviously a basic hotel chain, not the greatest but also not the worst. Its economical and clean. The staff were pleasant and it is conveniently located to local attractions and restaurants. The parking is free and they have an indoor pool. They also...More
Please!! Put your car in reverse and stay elsewhere!! This hotel has a very bad odor,severely outdated, the breakfast is horrible.. 6 days with family , 1st night notices bad smell coming from air conditioning.. notified front desk manager Andre.
He gave us a bottle...More
Thank Natalie v
Response from Andre H, Front Office Manager at Sleep InnResponded yesterday
Dear Natalie v,
We appreciate your comments regarding your stay. However, while your comments aren't quite accurate, I won't go into a back and forth "he said she said."
I hope you enjoy the rest of the summer. You did have to "fight like hell"...More
Room fixtures need upgrading. Maid service was lacking. Bathroom vanity actually fell apart on it's own during second night. Breakfast was better than expected. Front desk staff was efficient and personable.More
Thank Tommy M
Response from Andre H, Front Office Manager at Sleep InnResponded 1 week ago
Dear Tommy M,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and...More
Well the price is okay for the room but we were not well welcomed. And it is important too, to have a good and cheerful welcome. The breakfast is not exceptional but okay.
It is not expensive, but it doesn’t mean that you have to...More
Response from Andre H, Front Office Manager at Sleep InnResponded 2 weeks ago
Thank you for taking the time to review our hotel. Are you sure you have the correct hotel? In Williamsburg, we are known for providing world class hospitality. I'm sorry this was not reflected during your stay here. I wish you the best...More
I booked this hotel because it was close to Water Country. The hotel was very nice and clean. The beds were comfortable. They had a free hot breakfast which was outstanding. Mike was at the front desk and very polite and nice. We felt like...More
Response from Andre H, Front Office Manager at Sleep InnResponded 4 weeks ago
We are so happy to hear you enjoyed your stay here at The Sleep Inn. Thank you for taking the time out to review our hotel. We hope to see you again when you visit the area.
I will be sure to inform...More
They had a very good breakfast! It included waffles, fried potatoes, sausage and ham, eggs, different types of breads, bagels and donuts. They also had cereal, fruit, and yogurt. For drink they offered orange juice, apple... More
They had a very good breakfast! It included waffles, fried potatoes, sausage and ham, eggs, different types of breads, bagels and donuts. They also had cereal, fruit, and yogurt. For drink they offered orange juice, apple juice, milk, tea, and coffee. Hope this helps!