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BEST WESTERN PLUS Historic Area Inn

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201 Bypass Rd., Williamsburg, VA 23185
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BEST WESTERN PLUS Historic Area Inn
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687 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Historic Area Inn
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Leonardtown, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 21, 2015

For the rate it was ok...but the beds were pretty uncomfortable but the pillows were comfortable. The ac didnt work well. Breakfast area was total chaos and people had to wait quite awhile for food. Check in and check out was good and the staff were courteous.

Review collected in partnership with Best Western

Helpful?
1 Thank Jenny K
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for letting us know about your stay! We are sorry that parts of your stay were not up to par. Did you let the front desk know about your bed and a/c issues? If not, please feel free to contact me at mpantoja@carltonhospitality.com to let me know what room you were in or a bit more about your... More 

Philadelphia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 19, 2015

Had a great stay here for 4 nights, right from the door, the lobby was getting renovations, but you wouldn't know it,what I mean by that is that there were no disruptions to the lobby at all, the rooms were a little old, but very clean, housekeeping does a bang up job, the pool was a nice touch after a... More 

Helpful?
1 Thank mopman
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for your review! We are pleased to hear that you enjoyed your stay with us and your time in Williamsburg. It is our goal for all guests to have an experience such as yours. We hope that you come again soon to see us! Maris Pantoja Front Office Manager Best Western Plus Historic Area More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed December 17, 2015

very nice & helpful, housekeeping did a very nice job. Breakfast staff kept dishes full. Hot food available variety was excellent. Construction crew was working daily to provide updates to lobby & breakfast area.

Review collected in partnership with Best Western

Helpful?
Thank 56deborahh
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for sharing about your stay! We always strive to provide a quality experience for our guests. We are glad that we were able to provide that for you even with the hurdle of renovations going on at the time. We hope to see you again in the future so you can enjoy everything we have accomplished! Maris Pantoja... More 

Heathsville, Virginia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 15, 2015

From the outside the hotel looks neglected, but as soon as you step in the doors it is a different story! The lobby is beautiful and the customer service is exceptional! Although you can see the age in the rooms, they are VERY clean! The only negative of this hotel was how thin the walls were. Laying in bed, you... More 

Helpful?
Thank Katy H
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for sharing about your stay! We are so happy to hear that we were able to wow you with our great service during your stay. We always strive for our guests to be as pleased as you are with their experience. We hope that you will come see us again soon! Maris Pantoja Front Office Manager Best Western... More 

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 14, 2015 via mobile

Our family visited Williamsburg and Busch Gardens this past weekend and this hotel was perfect for our needs. Front desk staff was friendly, room was comfortable and breakfast was adequate. Very close to historic area as well as Busch Gardens. Our only complaint would be the quality of the tv - poor sound and picture. We would stay here again.

Helpful?
Thank Suzanne0927
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for your review! We are glad to hear that you enjoyed our family friendly atmosphere, wonderful location and great staff during your stay. We hope to see you guys again on your next trip to Williamsburg! Maris Pantoja Front Office Manager Best Western Plus Historic Area More 

New Delhi, India
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 12, 2015

I am so glad we chose this hotel to stay during our visit to Colonial Williamsburg. We had driven down from Washington DC and were quite tired. It was nice to be able to take a lovely hot shower and able to relax on a really comfortable bed. The staff was polite and helpful. The location was perfect---- very close... More 

Helpful?
Thank Sarina14
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you so much for your kind words about your stay. We are so pleased to hear that you enjoyed our comfortable accommodations and amenities after a long drive down. We are working on improving our property and have great things in store for the future. We hope that you will come back and see us again to take advantage... More 

Level Contributor
1 review
5 of 5 stars Reviewed December 11, 2015

Overall, I would say our visit was very good. A bit disappointed with breakfast as the eggs were a bit runny & the sausage links lukewarm. We did have problems with the room keys but that was corrected quickly but the bed comfort was not exactly what I would expect from Best Western.

Review collected in partnership with Best Western

Helpful?
Thank John B
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for your review! It is great to know that you were able to enjoy your stay with us despite the areas of opportunity you encountered during your stay. We are working on improving all around and hope that you come back and visit us in the future to see all that we have accomplished! Maris Pantoja Front Office... More 

Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 10, 2015 via mobile

We stayed here for 4 nights to visit Jamestown and Busch Gardens. Great location central to everything. Good hot breakfast and nice clean room. Pool area was nice as well son loved it. Will stay again and would recommend!

Helpful?
Thank Kesling92
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you so much for sharing about your stay! We love to hear that you and your family enjoyed your time with us and all that we have to offer! There is so much to see and do in the Williamsburg area and we are fortunate enough to be in a great location for taking it all in. Thanks again... More 

Springfield, United States
1 review
4 of 5 stars Reviewed December 7, 2015

The hotel staff and the location (close to Colonial Williamsburg and William & Mary) are the best things about this hotel. The hotel was clean and comfortable, the internet worked, and breakfast was just fine. Would stay again.

Review collected in partnership with Best Western

Helpful?
Thank Ann K
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for sharing about your stay! We appreciate you taking the time to let us know that we were able to provide you with great service and a comfortable stay. We try very hard to ensure that all of our guests receive the same great service and accommodations at a good value for them. Thank you again for your... More 

NJ
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed December 1, 2015

This was a great hotel. People complained previously about the breakfast and construction. The breakfast was good. If you want great, go out and eat. You could not really notice the repairs in the breakfast room. The room was clean. The pool was also clean. We were so busy, we only used it once! Every person that worked there was... More 

Review collected in partnership with Best Western

Helpful?
Thank cosmogirlpearl0
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for sharing such kind words about your stay! It is always great to hear that our guests are having enjoyable and comfortable stays like yours! We hope that you come back in the future and see the result of everything we have been working so hard on! Maris Pantoja Front Office Manager Best Western Plus Historic Area More 

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