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Westin Virginia Beach Town Center

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4535 Commerce St, Virginia Beach, VA 23462
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Breakfast for 2 Included
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Westin Virginia Beach Town Center
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595 Reviews from our TripAdvisor Community

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Showing 591: English reviews
Keswick, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Comfortable bed, nice linens and quiet room made for a restful stay. The staff is eager to please and curteous. However, in the morning light, the ceiling of the room had been only partially painted, the carpet was somewhat stained, and the tub had discolored areas where the coating had chipped. The room needed a completion of its refurbishment.

Helpful?
Thank nanette97
Syracuse, New York
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Westin because it was a nicer and cheaper option than anything oceanfront Virginia Beach. The hotel was a beautifully appointed. Our room was clean and luxurious. The area surrounding the hotel had many restaurants, shops and bars, all of which we took advantage of. The location was excellent and it was an easy 10 minute drive... More 

Helpful?
Thank Brianna S
Arlington, Virginia
1 review
1 of 5 stars Reviewed 2 weeks ago

Beware of the lack of candor of management! I made reservations with this hotel as a stop on a long trip to move my 80+-year-old parents from New England to the South. The confirmation I received before my stay noted plainly and clearly that any modification to the reservation "may result" in a fee. "May." Not "will result." My parents... More 

Helpful?
Thank anneTraveller1
Yorktown, Virginia
Level Contributor
76 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely beautiful lobby with wall of water surrounding a curved staircase. Very nice accommodations. Elegant restrooms and very attentive staff. They provided coffee service for the attendees and it was very nice.

Helpful?
Thank joanneelainetanner
Scott O, General Manager at Westin Virginia Beach Town Center, responded to this review

Dear Joanne, Thank you for your very kind words. I will certainly share your experience with our entire team. In the meantime, on behalf of all our staff, I look forward to you returning to visit. With best regards, I remain at your service. Sincerely, Scott Ostrander General Manager The Westin Virginia Beach More 

Round Hill, Virginia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Westin Virginia Beach Town Center for a chorus concert at the Sanders Center, which was across the street, literally about a 15 second walk. The hotel was reasonably priced, which is definitely a consideration for me. The gym was AMAZING!! It had a great variety of equipment and was very spacious. The indoor pool was great, clean,... More 

Helpful?
Thank CarolynRC10
Scott O, General Manager at Westin Virginia Beach Town Center, responded to this review

Dear Guest, Thank you so much for your kind words. I am thrilled that you and your family had a wonderful experience while in residence. I also appreciate your fitness center comments. In regards to the minor cosmetic flaws, come see us again as we will be renovating our guest rooms in early 2017. With best regards, I remain at... More 

Tucson, Arizona
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had chosen this hotel because of location and the fact that it was a bit cheaper than a nearby Hilton Garden Inn. Our expectation was that it would be just a clean room to crash, and that due to the price, it would be the same quality as Hilton Garden Inn (which we thought was overpriced, but assumed was... More 

Helpful?
1 Thank Chip J
Scott O, General Manager at Westin Virginia Beach Town Center, responded to this review

Dear Chip, I myself hail from Phoenix, so I warmly welcome you from the desert. Thank you for your wonderful feedback, I do hope we have the opportunity to serve you again. An interesting fact...The Westin Virginia Beach Town Center is not only the tallest building in the Commonwealth of Virginia, but is the tallest building from Philadelphia, PA to... More 

Bowie, Maryland
Level Contributor
198 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I recently stayed at the Westin for a wedding reception. It is a beautiful high rise hotel with well appointed public spaces. I had reserved a king corner room which was very spacious and confortable. My only complaint was with the rather loud air conditioner; it comes on at intervals and unless you are a sound sleeper, expect to be... More 

Helpful?
1 Thank Edison G
Scott O, General Manager at Westin Virginia Beach Town Center, responded to this review

Dear Edison, I am most appreciative of you taking the time to post a review of your stay on TripAdvisor. I will share your comments with our entire staff; including, our Chef. I hope to see you again in the near future. With best regards, I remain at your service. Be well, Scott Ostrander General Manager The Westin Virginia Beach More 

Wellington, Florida
Level Contributor
485 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am a loyal Starwood/Starpoints consumer and have stayed here many times, so changes are obvious to me. Yes, I still like the location, it can't be beat. Located in Town Center, there are stores, restaurants, bars, etc. everywhere. It's only a short drive to the oceanfront as well as the airport. Our four legged children accompanied my spouse and... More 

Helpful?
2 Thank Stephen R
Scott O, General Manager at Westin Virginia Beach Town Center, responded to this review

Dear Stephen, I truly appreciate your feedback and moreover, thank you for taking the time to post a review of your experience on Trip Advisor. Please accept my sincerest apologies for our failure to "de-feather" your guestroom prior to your arrival. We have noted and flagged your allergy within your guest name record so that we may exceed your expectations... More 

New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I travel 120 nights per year and I can only wish that my stays are as great as the one I had at the Westin Virginia Beach Tower. Its right in the center of town surrounded by great restaurants and assorted shops. The staff is very friendly and helpful, the rooms are top notch, the workout center is like a... More 

Helpful?
1 Thank jjcajohn
Scott O, General Manager at Westin Virginia Beach Town Center, responded to this review

Dear Guest, Thank you very much for your kind words; I will certainly share them with our entire team. In the meantime, on behalf of our staff, I look worward to warmly welcoming you back to The Westin Virginia Beach. With best regards, Scott Ostrander General Manager The Westin Virginia Beach More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 10, 2016 via mobile

Overall a very nice stay. Beautiful lobby and very accommodating staff. The restaurant is a wonderful setting for a nice breakfast. The pool and the gym facility more than adequate. The room was rather worn and the carpet definitely needs a deep clean or replacement. It was dirty and had a bad odor. I probably should have asked for a... More 

Helpful?
1 Thank socwoods
Scott O, General Manager at Westin Virginia Beach Town Center, responded to this review

Dear Guest, Thank you so much for posting a review of your recent experience on Trip Advisor. Your recognition of our staff is most appreciated. On behalf of our team, I look forward to welcoming you back to The Westin Virginia Beach, we are eager to begin our rooms renovation in the first quarter of 2017 as we evolve to... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
236 beautifully appointed rooms include Deluxe Rooms and Suites as well as a private Executive Club floor. Able to host gatherings from 20-500; committed to sustainability and eco-friendly practices. ... more   less 

Additional Information about Westin Virginia Beach Town Center

Address: 4535 Commerce St, Virginia Beach, VA 23462
Location: United States > Virginia > Virginia Beach > Northwest Virginia Beach
Price Range: $190 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Virginia Beach Town Center 4*
Number of rooms: 236
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Also Known As:
Westin Virginia Beach Town Hotel Virginia Beach
Virginia Beach Westin
Hotel Style:
#6 Business Hotel in Virginia Beach
#21 Romantic Hotel in Virginia Beach
#27 Family Hotel in Virginia Beach
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