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The Westin Virginia Beach Town Center

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4535 Commerce St, Virginia Beach, VA 23462-2739
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (213)
Room & Suite (68)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Virginia Beach Town Center
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 111 hotels in Virginia Beach
Location
Cleanliness
Service
Value
Travelers' Choice
Find total renewal in the beautifully appointed guest rooms, Deluxe King Rooms and 1-Bedroom Suites at The Westin Virginia Beach Town Center. All rooms at our Virginia Beach Town Center hotel in Virginia Beach, Virginia feature high-speed internet access, flat screen LCD TVs and a sumptuous, stylish, and plush Westin Heavenly® Bed for the ultimate comfort. To complement the bed, guest rooms also feature the highly acclaimed WestinHeavenly® Bath, with a custom-designed dual shower head, as well as a curved shower rod that adds an extra eight inches of elbow room. Our hotel also offers a heated indoor pool. Our wonderful restaurant serves breakfast, lunch, and dinner or you can opt for in-room dining. After a long day, meet up with friends or colleagues for a cocktail at our lobby lounge. Discover beautiful surroundings and a convenient location at newly renovated The Westin Virginia Beach Town Center ($4.3 million renovation completed May 2018).
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Room & Suite (68)68
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Board games / puzzles
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English
Hotel links
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799Reviews9Q+A100Room tips
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Popular mentions
Lara L wrote a review Nov 19
Madison, Wisconsin27 contributions7 helpful votes
Nice, clean hotel that is conveniently located. This property exceeds expectations for cleanliness. In addition the staff is excellent, communicative and attentive. I would definitely stay here again.
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Date of stay: October 2020Trip type: Traveled on business
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Sblibmo wrote a review Oct 2020
Gig Harbor, Washington2 contributions
Arrived at hotel on a Saturday. Assigned a room with an adjoining room door. Past midnight and people in next room where still load. Called front desk and they were all over it. Next morning Maria at the front desk worked her magic and we were assigned a great room. She later called us to make sure we were all good. Thanks to all at this Marriott.
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Date of stay: October 2020Trip type: Traveled as a couple
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Pearl K wrote a review Oct 2020
Waldorf, Maryland20 contributions4 helpful votes
Stayed Wednesday night in order to attend a real property closing the next day. The room was clean and nice. Only one bath towel for two people, so we had to request another one -- and give a tip - when one was brought up. The basis for this "average" rating is what I expect from a Westin brand and what I received. In the room were lovely Starbucks coffee pouches, so I made a cup. The pouch was oversized for the single maker coffee maker (not a single cup pouch) and had to be stuffed in. Coffee oozed out from the sides and I used napkins and towels to soak. Despite the mess, I made two delicious cups of coffee in the room and wiped up the spill. This issue, in and of itself, would not have earned Westin the lower rating. Imperfect things happen all the time. it's the response from the staff that was not up to expectations. When I politely told the front desk the coffee pouches were too big for the machines in the room, one staff said, "We've never had that complaint before." (then silence). Another staff went to get an unopened pouch. He was unwilling to open it (understandable) and I said it looks the same as the one I have and it's too big. This other staff member was willing to look at the coffee maker, but I had to go to my room, move the heavy bureau in order to unplug the machine, and bring the machine downstairs to the front desk, with the oversized coffee pouch still inside. The staff member looked, said "I see." I took the coffee maker back upstairs and replugged it. Staff gave me a couple more coffee pouches and I put towels around the maker when I made more coffee. I don't expect perfection from any business, but I expect a better response to issues. I was not asking for anything and took it upon myself to simply let the staff know. Not only were they generally not interested, their attitude was a bit skeptical towards me.
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Date of stay: September 2020
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BGonzo wrote a review Sep 2020
1 contribution
My room was spacious and clean. Sanitizer available and masks were worn to help make me feel safe. Every single associate I encountered were cheerful, attentive and friendly. Customer service at it's finest. Thank you Westin Team, keep up the great work and I'll be back.
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Date of stay: August 2020
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1 Helpful vote
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Response from Christine Geist, General Manager at The Westin Virginia Beach Town Center
Responded Sep 8, 2020
Thank you for taking the time to share your experience with us from your stay at the Westin Virginia Beach Town Center. We appreciate you staying with us! We look forward to your return visit!
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Brad F wrote a review Sep 2020
2 contributions1 helpful vote
Our company recently begin sending our team members back out of the road to visit clients. After the last two weeks of traveling, the Westin at Virginia Beach Town Center is by far the best experience that I have had recently. The staff was very welcoming and the room was super clean. I appreciated all the hospitality that I received during my stay for all the employees. This is a rough time for everyone, and all the team member smiles were priceless. I really enjoyed being able to get out of my hotel room and walk around the Town Center. I think I also found my new favorite restaurant within walking distance, Cantina Laredo. Moving forward, I will insist that our travel department book me at this hotel instead of the oceanfront.
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Date of stay: August 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Christine Geist, General Manager at The Westin Virginia Beach Town Center
Responded Sep 8, 2020
Thank you so much for your comments regarding your stay here at The Westin Virginia Beach Town Center. We are happy to hear that you and your team are traveling again, that is great news!! We look forward to your next stay with us! Safe travels!
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PRICE RANGE
$137 - $309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin virginia beach town hotel virginia beach, virginia beach westin
LOCATION
United StatesVirginiaVirginia Beach
NUMBER OF ROOMS
236
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Frequently Asked Questions about The Westin Virginia Beach Town Center
Which popular attractions are close to The Westin Virginia Beach Town Center?
Nearby attractions include Sandler Center for the Performing Arts (0.03 miles), Town Center (0.2 miles), and Muse Paintbar (0.2 miles).
What are some of the property amenities at The Westin Virginia Beach Town Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Westin Virginia Beach Town Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Virginia Beach Town Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Virginia Beach Town Center?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to The Westin Virginia Beach Town Center?
Conveniently located restaurants include Mission Bbq, Ruth's Chris Steak House, and Yard House.
Are there opportunities to exercise at The Westin Virginia Beach Town Center?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does The Westin Virginia Beach Town Center have an airport shuttle?
Yes, The Westin Virginia Beach Town Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Virginia Beach Town Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Virginia Beach Town Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Virginia Beach Town Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.