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Candlewood Suites Virginia Beach / Norfolk

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Candlewood Suites Virginia Beach \/ Norfolk
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202 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Virginia Beach, Virginia
Reviewed March 12, 2017

My stay here at Candelwood has been an awesome experience. The staff here vis very friendly and made me feel as if I was home. Great service all around. The hotel is always clean. Quiet and peaceful. The hotel has always had my best interest in mind, and helped my stay here to be special.

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Helpful?
Thank secretfantasy75727
Sabrina B, Front Office Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear secretfantasy75727, Thank you for taking the time to leave us feedback on your recent stay with us. The entire team here at the Candlewood Suites Virginia Beach strive ourselves on maintaining a clean, fresh and attractive facility. It is our goal to provide consistent, heart felt service that exceeds expectations to every guest every day. Again thank you for...

Middletown, Pennsylvania, United States
Reviewed February 23, 2017

This location is always my go to. The location is right off of 264 but you can't hear the traffic. It is nicely tucked away on a quiet street. The staff was awesome. I had some large trash that I didn't want to fill up the can out front and the girl told me "don't you worry about that, it's...

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Helpful?
Thank Crystal B
Sabrina B, Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear Crystal B, I want to thank you for responding to our guest survey and sharing your experience from your previous stay with us. It's great to know that you find our guest service to be very helpful. It is great to see positive reviews from our guests it gives us the fuel to keep driving towards our 100% satisfaction...

Reviewed February 16, 2017

This hotel was very clean and the service was second to none. Sabrina, Tonya, Desiree, Vanessa and Dondago went out of their way everyday to make sure I had a great stay. They even remembered to wish me happy birthday. Looking forward to returning for another stay.

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Helpful?
Thank dbrooks89
Sabrina B, Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear dbrooks89, We thank you so much for taking the time to give us your feedback from your recent stay with us. It is pleasing to hear that our staff went above and beyond in making sure your stay at our Candlewood Suites, Virginia Beach was a memorable one. We take pride in excellent customer service and we hope to...

Newport News
Reviewed November 16, 2016

Sabrina Brackett, the manager was wonderful. The suites were nice, clean and smelled fresh. The room was a nice size (Queen Suite) for two adults. I am excited about staying again and trying out another suite. Considering I was suppose to stay at the Westin and due to bad customer service, I ended up over at Candlewood... GLAD I did!!!!...

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Helpful?
Thank Shenay L
Brian_CWSVB, Front Office Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear Shenay L, Thank you so much for taking the time to share your experience at our facility! Each and everyone of us here at the Candlewood Suites, Virginia Beach truly take pride in our customer service and it's feedback such as this that let's us know we are doing an IMPECCABLE job! We do hope to have the pleasure...

Reviewed October 29, 2016

Can't get better than this hotel. Great customer service; always willing to assist, and always genuinely friendly. Stayed here three months and it was truly home away from home. Location is great because it's close to restaurants, shopping, movie theater and a short drive to the oceanfront.

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Helpful?
Thank Cheryl M
Brian_CWSVB, Front Office Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear Cheryl M, Thank you for your recent stay with us and for reviewing our property. I'm happy that our location was convenient for you and that you found our facility accommodating. It's our aim to create and maintain a courteous and friendly atmosphere for all of our guests! We are delighted to have you with us and look forward...

Reviewed October 16, 2016 via mobile

I've been staying at Candlewood Suites in Virginia Beach for the last 5+ years. I wouldn't stay anywhere else. It's so clean, updated and the staff could not be friendlier. I have never had the first negative experience or any problems whatsoever when staying at this location. It's centrally located to everything in the whole city and especially Town Center....

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Helpful?
Thank Tina S
Brian_CWSVB, Front Office Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear Tina S, We are so glad to hear that you enjoyed your stay with us! Thank you for recognizing our cleanliness. Quality and safety are the responsibilities of each and every associate and we take pride in all the services we provide. We look forward to providing you with top notch service again soon. Sincerely, Sabrina Brackett Operations Manager

Chambersburg, Pennsylvania
Reviewed October 14, 2016

This was our first time staying in a candlewood suites. We were very impressed with the cleanliness and the comfort of the room. The front desk was all very nice and accommodating. Wood highly recommend staying here!

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Helpful?
Thank Debra and Jeff T
Brian_CWSVB, Front Office Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear Debra & Jeff T, Thank you for the great review from your previous stay with us. It's always a pleasure to relay positive feedback to our team. Everyone here takes pride in providing our guests with exceptional services and I'm glad it shows. We thank again for sharing your thoughts and we hope to have the pleasure to serve...

Richmond, Virginia
Reviewed September 26, 2016

My daughter and I stayed here as we were having a girl's weekend that included a concert and the beach. I originally picked this facility because of the price but I have to say they won me over with the friendly service and clean rooms. The front desk personnel were extremely helpful, cheerful and so friendly. The rooms were surprisingly...

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Helpful?
Thank gagal316
Brian_CWSVB, Front Office Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear gagal316, Thank your for recently being our guest and taking the time to survey our facility. It is our goal to have you return to the Candlewood Suites, Virginia Beach therefore we take pride in going above and beyond for our guest to have a memorable experience! Our staff tries to bring personal attention into EVERY guest interaction, and...

Reviewed September 22, 2016 via mobile

First time staying at a candlewood suites and I was welcomed by Sabrina and I was very impressed by the greeting I got by her who greeted me by last name and gave me proper guidance as to where everything was. Prior to me being out all day once I came back to the hotel around 11:00pm after I had...

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Helpful?
Thank Christopher J
Brian_CWSVB, Front Office Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Christopher J, Thanks you for taking the time to share your experience from your previous stay with us. I'm glad to hear you were pleased with what our Candlewood Suites had to offer. Your positive feedback is most certainly appreciated and will be shared with all staff. We hope to see you again in the future. Sincerely, Sabrina Brackett Operations...

San Diego, California
Reviewed September 16, 2016

This has to be the best "suite" hotel I've stayed in. Full size refrigerator, nice utensils, not the cheap ones. Great pillows on a great bed. Really liked the popcorn they leave for you to have a snack. Very nice desk folks and a caring staff make a great team. Location is good too as it's close to town center...

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Helpful?
Thank Howard R
Brian_CWSVB, Front Office Manager at Candlewood Suites Virginia Beach / Norfolk, responded to this review

Dear Howard R, Thank you so much for staying with us on your trip to VA Beach! We appreciate you taking the time to write a positive review on your stay with us. We strive for 100 % guest satisfaction. Feedback tells us what we are doing right and what we are can improve on. We look forward to the...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Hotel Virginia Beach - Norfolk - Hampton Roads, VA. The Candlewood Suites Extended Stay Hotel Virginia Beach - Norfolk - Hampton Roads is a member of Priority Club Rewards & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Express & Staybridge Suites Hotels. The Candlewood Suites is the perfect hotel for government (Per Diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites Virginia Beach - Norfolk Hotel is centrally located mile from the Virginia Beach Town Center @ the Independence Blvd exit of I-264 near I 64; minutes from VA Beach beaches & Norfolk Airport (ORF). Our hotel is close to Downtown Norfolk & Virginia Beach real estate districts; offering near access to Northrop Grumman, Lockheed Martin, Keane Inc., General Dynamics, Little Creek Amphibious Navy Base, Oceana Naval Air Station & Norfolk Naval Shipyard. The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio & one-bedroom apartment - like suites featuring fully-equipped kitchens, spacious living & work areas, TV with DVD players, free wired & wireless Internet. Other features include 24 hour business center, free laundry facilities, fitness center, courtyard with grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Virginia Beach / Norfolk

Address: 4437 Bonney Rd, Virginia Beach, VA 23462
Location: United States > Virginia > Virginia Beach
Price Range: $123 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Virginia Beach / Norfolk 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Candlewood Suites Virginia Beach / Norfolk Hotel Virginia Beach
Candlewood Virginia Beach
Virginia Beach Candlewood Suites
Hotel Style:
#13 Business Hotel in Virginia Beach
#32 Romantic Hotel in Virginia Beach
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites Virginia Beach / Norfolk staff and other travelers.
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Questions? Get answers from Candlewood Suites Virginia Beach / Norfolk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Near the beach not far from the airport”
secretfantasy75727, Mar 12, 2017 | Read review
“I was in room 317 (I think) at the end of the hall and it was nice and quiet.”
shenayl2016, Nov 16, 2016 | Read review
“Pet friendly”
R369ALcherylm, Oct 29, 2016 | Read review
“Rooms away from the freeway are the quietest, although Bonney road can become quite noisy.”
HowardR864, Sep 16, 2016 | Read review
“If you use the universal gym, please be mindful of how you are doing your workouts as some features are not available.”
katiew914, Aug 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question