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Boardwalk Resort Hotel and Villas

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Boardwalk Resort Hotel and Villas
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259 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Fleetwood, Pennsylvania
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a 2nd floor studio that was just remodeled and was very nice, they did a good job. This hotel was just bought by Diamond resorts so there is work being done on the hotel. Most the hotel is very nice but there are some rough edges. The hotel is at a great location and the beach . This... More 

Helpful?
Thank AndyHPa
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you very much for your review! We are sorry that happened to you on the beach and hope that you would reconsider coming back to Virginia Beach and stay with us again! More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My family of five (including me) stayed in late August 2016. We arrived at about 10am. Check in is at/near 4pm. Our room was understandably not available so we had lunch at the attached restaurant. Around 130pm our room was ready. We walked in and.....wow! The 1-bedroom is well better than an efficiency. It had a full kitchen, good sized... More 

Helpful?
Thank Timothy J
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you very much for sharing your experience! We are very happy to see that you and your family enjoyed your stay with us! We look forward to seeing you again in the near future! The door was fixed the next day- We thank you for reporting it! Safe Travels, More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago via mobile

While our surprise birthday trip coincided with a storm, we were disappointed to; be forced to hear a timeshare pitch, told daily room service was stopped 9/1 and told if we didn't want to stay in the leaky room, go home! Worst experience ever.

Helpful?
Thank A TripAdvisor Member
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Our timeshare reservation was a for a Studio-City View. However, our room ended up being on the 2nd floor, garage view. It had tinted windows and a shade that we had to keep closed at all times to avoid any peeping toms. The cars and the bike rack were right outside of our window. No view of the sky or... More 

Helpful?
1 Thank 1m0m
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you very much for your review! I agree with you 100% and attempted to have this room type changed, but was unable to do so due to something to do with legal documents and it being a timeshare property, etc. We do try to sell this one unit that looks into the garage as a two bedroom instead of... More 

Philadelphia, Pennsylvania, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Our family exchanged in through Interval for a one bedroom unit. We were pleasantly surprised, the room appeared just as the stock photos on Boardwalks site. Our confirmation was just Villa 1, we called the days before to request oceanfront once we arrived we were told no oceanfront was available but as you can see from the pictures Oceanview had... More 

Helpful?
Thank Zakia J
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you very much for taking the time to review the Boardwalk Resort! I agree that the bathroom set up in open concept is a bit strange for some, however, we do offer privacy curtains for all guests to use during their stay to separate those areas. We look forward to seeing you again in the very near future! More 

Pennsylvania
Level Contributor
8 reviews
4 of 5 stars Reviewed 5 weeks ago

I have been going to Virginia Beach since I was a kid. I've stayed in nice hotels when we had good years, crummy hotels when we've had bad years, so I think myself pretty learned when it comes to accommodations at the beach. This place was one of the good ones. I booked a room that slept 6, but I... More 

Helpful?
Thank lili232323
Nicole W, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you very much for taking the time to review the Boardwalk Resort! We are very happy to hear that you were pleased with your stay and would return! I agree our kitchen renovation turned out wonderful and its very nice to be able to cook some of your own meals during vacation if you're on a budget! Thanks again! More 

Huntingtown, Maryland
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 12, 2016

The whole concept of this being a "resort hotel" is very missleading. The pictures online ARE NOT AS THEY SEEM IN REALITY. The rooms are recently "remodeled" but the air conditioners are old and are placed in VERY close proximity to the beds so you are blasted all night. The bacony's aren't spacious at all (paint chipping everywhere). The hallways... More 

Helpful?
1 Thank SarahdaraR
Diamond R, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

We regret to read about your experience and are sorry we appear not to have been able to fulfil your expectations on this occasion. We do hope that you may reconsider and offer us another chance to improve your impressions. We wish you save travels in the future! Nicole Webster General Manager More 

Atlanta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 2, 2016

I repeat: DO NOT STAY HERE! We booked through Hotels.com which said we would have a studio but we never expected to end up in the garage! Seriously - our unit (201B) had only 1 window and it looked into the parking deck! Why in the world would any hotel want to put their guests in such a terrible room?... More 

Helpful?
2 Thank Pretty_Southern
Diamond R, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

We are do regret to read that you feel disappointed with your visit. We always try to ensure that all our guests have a memorable and relaxing stay and we are sorry that on this occasion it appears not to have been so. We wish you all the best on your future travels Daniel Hamman General Manager More 

St. Louis
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 29, 2016 via mobile

I started planning this vacation to Virginia beach a year ago for my son's family, my husband and myself! If you have traveled to VB you know rooms are at a premium and family rooms on Boardwalk are hard to find, not to mention expensive. So I booked and paid one days advance deposit January 1st, $854. I called 5... More 

Helpful?
Thank Vegasblues
Diamond R, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

We are really sorry to read about the shortcoming's you appear to have encountered in your apartment and in the hotel. We assure you we strive to deliver exceptional service and guest experience and we are saddened to read your about your disappointment. Please know that we have addressed this with our team. Thank you for sharing your feedback Nicole... More 

Orange
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 24, 2016 via mobile

The service is horrible and the staff is clueless. We gave up a 2 bedroom for a 1 bedroom through interval international and it came with no drawer space. Not 1! We had to live out of our suitcase for a week and that was unpleasant. The bathroom tile had black mold in spots and they made no attempts to... More 

Helpful?
4 Thank JayRob624
Diamond R, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

We are saddened to read your comments and would like to apologise for any inconvenience you may have experienced during your stay. Should our guests be dissatisfied with their accommodation we would always encourage them to reach out to the team who would always do their best to improve the experience. Thank you for your comments, we wish you all... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Wake up to ocean sunrise views through your floor-to-ceiling windows, and spend the hours in between enjoying the comforts and conveniences of home at Boardwalk Resort Hotel. Each of the newly renovated studios and 1-, 2- and 3-bedroom suites are appointed with a wide range of features, including separate living rooms with sleeper sofas, fully-equipped kitchens and kitchenettes, TVs with cable and DVD players, free Wi-Fi, and large bathrooms. You’ll also enjoy our convenient central-boardwalk location, just steps from the entertainment at 17th Street Stage and Park.Boardwalk Resort Hotel and Villas is located in the heart of the resort district, in the center of Virginia Beach’s famous boardwalk – named one of the “Top Ten Boardwalks in America.” ... more   less 

Additional Information about Boardwalk Resort Hotel and Villas

Address: 1601 Atlantic Ave, Virginia Beach, VA 23451-3422
Location: United States > Virginia > Virginia Beach
Price Range: $73 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Boardwalk Resort Hotel and Villas 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Boardwalk Hotel Virginia Beach
Va Beach Boardwalk
Hotels Boardwalk Virginia Beach
Boardwalk Virginia Beach
Hotel Style:
#38 On the Beach Hotel in Virginia Beach
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