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Boardwalk Resort Hotel and Villas

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Boardwalk Resort Hotel and Villas
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253 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Huntingtown, Maryland
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

The whole concept of this being a "resort hotel" is very missleading. The pictures online ARE NOT AS THEY SEEM IN REALITY. The rooms are recently "remodeled" but the air conditioners are old and are placed in VERY close proximity to the beds so you are blasted all night. The bacony's aren't spacious at all (paint chipping everywhere). The hallways... More 

Helpful?
1 Thank SarahdaraR
Atlanta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I repeat: DO NOT STAY HERE! We booked through Hotels.com which said we would have a studio but we never expected to end up in the garage! Seriously - our unit (201B) had only 1 window and it looked into the parking deck! Why in the world would any hotel want to put their guests in such a terrible room?... More 

Helpful?
1 Thank Pretty_Southern
Diamond R, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

We are do regret to read that you feel disappointed with your visit. We always try to ensure that all our guests have a memorable and relaxing stay and we are sorry that on this occasion it appears not to have been so. We wish you all the best on your future travels Daniel Hamman General Manager More 

St. Louis
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I started planning this vacation to Virginia beach a year ago for my son's family, my husband and myself! If you have traveled to VB you know rooms are at a premium and family rooms on Boardwalk are hard to find, not to mention expensive. So I booked and paid one days advance deposit January 1st, $854. I called 5... More 

Helpful?
Thank Vegasblues
Orange
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The service is horrible and the staff is clueless. We gave up a 2 bedroom for a 1 bedroom through interval international and it came with no drawer space. Not 1! We had to live out of our suitcase for a week and that was unpleasant. The bathroom tile had black mold in spots and they made no attempts to... More 

Helpful?
4 Thank JayRob624
Diamond R, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

We are saddened to read your comments and would like to apologise for any inconvenience you may have experienced during your stay. Should our guests be dissatisfied with their accommodation we would always encourage them to reach out to the team who would always do their best to improve the experience. Thank you for your comments, we wish you all... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I booked this room through Priceline. I called the resort the evening before to confirm my reservation and the resort said no problem see you tomorrow. We did early registration at 11:30. They allowed us to use the pool until our room opened. I signed the check in paperwork for our room. They said they would call us when our... More 

Helpful?
4 Thank JJS10220517
Diamond R, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

We are really sorry to read your comments and apologise for the inconvenience you appear to have experienced. There clearly have been some issues whilst handling your reservation and we of course are sorry for the disappointment caused. We would be very grateful for an opportunity to improve on the impression given and we wish you all the best on... More 

Richmond Hill, Canada
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Booked this though Diamond and was a little uncertain. The place turned out to be perfect. The suite was a little small for the four of us but still ok. The kitchen was newly renovated and all the appliances was new. We had an oceanview room and was able to see the twice weekly fireworks right from our balcony. Short... More 

Helpful?
Thank crabbytiger718
Diamond R, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

Thank you for your feedback, we are really glad to read that you were satisfied with your visit and we hope that we may have another opportunity to welcome you back soon! Nicole Webster General Manager More 

laval
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed July 15, 2016

Very disapointed. I reseved an ocean view room 11 months ago through Diamond. when I checked in, I was told that the hotel was overbook and that I had been downgrade to a city view room. I even had called the week before to confirm that I still had an oceanviw and the rep atcthe resort said yes. Also, the... More 

Helpful?
6 Thank buzz22_qc
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2016 via mobile

Great experience...the staff was very helpful and friendly...Perfect location, centrally located...The suite was very clean and comfortable... Highly reccommend for families.. We are going back next year for 10 days.

Helpful?
1 Thank MarkMel6
Massachusetts
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed June 12, 2016

I use to really like this resort. The perfect way to ruin a place is to become a Diamond Resort, The Rooms and hallways used to be clean but we found mold in the room and the hallways are not as clean as they use to be.DRI. no communication and a no show on laundry exchange day. Things were a... More 

Helpful?
4 Thank carpaltunnel
Diamond R, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

We are very sorry to read your comments and would like to assure you that we continue to strive to offer high standard of accommodations and service and we are sorry to read that this was not what you may have experienced. We thank you for your feedback and will investigate issues mentioned and address them appropriately. Nicole Webster General... More 

Burlington, Massachusetts
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 2, 2016

We stayed here on our second night of our road trip, and although the room wasn't ready for hours after the promised time, it was very clean, comfortable and has a killer view of the beach, promenade and fishing pier. Again, we only stayed for one night, and did not get to use all the facilities. The check-in parking area... More 

Helpful?
1 Thank Davis P
Diamond R, General Manager at Boardwalk Resort Hotel and Villas, responded to this review

We are grateful to you for sharing your feedback, we appreciate your comments and will focus on addressing the negatives and embracing the positive aspects. We do hope that you had an overall pleasant experience however and maybe you will consider visiting us again in the future. Nicole Webster General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Wake up to ocean sunrise views through your floor-to-ceiling windows, and spend the hours in between enjoying the comforts and conveniences of home at Boardwalk Resort Hotel. Each of the newly renovated studios and 1-, 2- and 3-bedroom suites are appointed with a wide range of features, including separate living rooms with sleeper sofas, fully-equipped kitchens and kitchenettes, TVs with cable and DVD players, free Wi-Fi, and large bathrooms. You’ll also enjoy our convenient central-boardwalk location, just steps from the entertainment at 17th Street Stage and Park.Boardwalk Resort Hotel and Villas is located in the heart of the resort district, in the center of Virginia Beach’s famous boardwalk – named one of the “Top Ten Boardwalks in America.” ... more   less 

Additional Information about Boardwalk Resort Hotel and Villas

Address: 1601 Atlantic Ave, Virginia Beach, VA 23451-3422
Location: United States > Virginia > Virginia Beach
Price Range: $84 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Boardwalk Resort Hotel and Villas 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Boardwalk Hotel Virginia Beach
Va Beach Boardwalk
Hotels Boardwalk Virginia Beach
Boardwalk Virginia Beach
Hotel Style:
#39 On the Beach Hotel in Virginia Beach
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