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Turtle Cay Resort

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Turtle Cay Resort
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358 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Chicago, Illinois
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As previously noted, this resort was recently acquired by Diamond, and is not one of their best properties. The staff, however, was top-notch and very attentive. We had some issues, and maintenance was there in no time at all. That said, our unit definitely had issues with the electrical system, and I noticed that many of the light switches did... More 

Helpful?
Thank Carole0113
Newark
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Even though this resort doesn't sit on the oceanfront, it is a great place to stay. Family friendly atmosphere, clean rooms and friendly staff. The pool was the focal point which is a great attractions to all. Highly recommended.

Helpful?
Thank Gina G
Palm Harbor, Florida, United States
Level Contributor
98 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Only stayed one night, but this is the real thing. Across the street from the boardwalk, and close to lots of restaurants ( try Waterman's--it excellent) Desk staff was very friendly and helpful. Our studio room was spacious and very clean. The shower is worth noting -- an experience in itself! 2 pools and a jacuzzi. Would certainly return for... More 

Helpful?
Thank Rick S
Alexandria, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 21, 2016

Our family wanted a resort weekend away from home but what we got for our just shy of $1000 for two nights was a noisy, dirty, run down suite with bugs, Attached pics of front door that dead bold wouldn't lock, and jury rigged latch, frayed carpet, bathroom molding separation from wall and pullout couch rusted mattress. This place is... More 

Helpful?
2 Thank Piercym1
Diamond R, General Manager at Turtle Cay Resort, responded to this review

We are very sorry to read this and would appreciate an opportunity to look further in your comments. We apologise for any dissatisfaction you may have experienced! Lynette Fournier General Manager More 

Travelers are raving about these Virginia Beach hotels

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 18, 2016 via mobile

We love Turtle Cay and have been coming here for years! Probably the best part is having a full kitchen and washer/dryer. My kids (10, 8) love the two pools here and the ocean is just across the street so it's easy to treck everything to be beach. The hotel also has two jacuzzi hot tubs near the pools outside.... More 

Helpful?
1 Thank 413phylf
Ligonier PA
Level Contributor
168 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed August 14, 2016

This was our tenth stay here, the first one under Vegas-based Diamond Resorts, who bought out local developers Gold Key. All of the differences were negative. Other vacationers have noted that TC needs updating, and they are right, though I will give credit for moving to glass-top stoves.. But housekeeping was nearly non-existent; we got our room serviced once over... More 

Helpful?
Thank Dukesnyder
Diamond R, General Manager at Turtle Cay Resort, responded to this review

We are sorry to read we appear to have let ourselves down as far as certain aspects of your stay are concerned and we will address this with the team. Please note that adapted apartments are available on request and we do have a team in place who are able to offer assistance at the time of booking assuring all... More 

Maryland, United States
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 12, 2016

My dad owns a time share at this resort, and invites the family down every July. It is nothing fancy, but the pool is nice and spacious, and the game room is nice for the kids. There is a lot though that needs to be done by you. We don't rely heavily on house cleaning and we bring our own... More 

Helpful?
Thank Bonnie A
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 10, 2016

VERY UPSET WITH THEIR SEVICE, especially this year!! I've reserved a room clearing 1day before in advance and it took 24 hrs+ 5time calls to be done with it. There is no any apologetic words back.!!!!

Helpful?
2 Thank Chu-Lin T
Chesapeake, Virginia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 31, 2016

Absolutely loved this resort. Stayed there 1 week in July. Turtle Cay has something for everyone. Clean specious rooms. Fantastic swim area. Loved the yoga class on the beach. Location is perfect with live music and favorite restaurant across the street. Highly recommend for families and individuals.

Helpful?
Thank PastFutureTraveler
Level Contributor
11 reviews
11 hotel reviews
4 of 5 stars Reviewed July 28, 2016 via mobile

I was very impressed by the beautiful & spacious suites, the enchanting lobby, and their sweet outdoor pool area. Turtle Cay is NOT oceanfront (atlantic), it is a street back (pacific). SO although it does not provide a view of the ocean, each suite has nice balcony overlooking their center pools, which glow at night. They also pull out a... More 

Helpful?
Thank 720kuhnlejohn60
Diamond R, General Manager at Turtle Cay Resort, responded to this review

Thank you for your comments. We are indeed disappointed to read your comments as we always do our best to ensure that we offer great customer service and all our guests have a pleasant time whilst staying with us and so it is with regret that we learn that this is not what we have offered you on this occasion.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sit back, relax and enjoy a suite that feels more like home than it does a hotel room. Each of Turtle Cay's suites features thoughtful touches such as high ceilings, oversized bathrooms with jetted tubs, and a cozy gas fireplace. In addition to comfortable, home-like accommodations and amenities, our suites include extended-stay necessities like well-equipped kitchens and kitchenettes, washer and dryers in suites, and complimentary coffee and tea. ... more   less 

Additional Information about Turtle Cay Resort

Address: 600 Atlantic Ave, Virginia Beach, VA 23451-3524
Location: United States > Virginia > Virginia Beach
Price Range: $71 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Turtle Cay Resort 2.5*
Number of rooms: 124
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Also Known As:
Turtle Cay Hotel Virginia Beach
Turtle Cay Virginia Beach
Virginia Beach Turtle Cay
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