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Turtle Cay Resort

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Turtle Cay Resort
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354 Reviews from our TripAdvisor Community

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Showing 351: English reviews
Alexandria, Virginia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Our family wanted a resort weekend away from home but what we got for our just shy of $1000 for two nights was a noisy, dirty, run down suite with bugs, Attached pics of front door that dead bold wouldn't lock, and jury rigged latch, frayed carpet, bathroom molding separation from wall and pullout couch rusted mattress. This place is... More 

Helpful?
2 Thank Piercym1
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We love Turtle Cay and have been coming here for years! Probably the best part is having a full kitchen and washer/dryer. My kids (10, 8) love the two pools here and the ocean is just across the street so it's easy to treck everything to be beach. The hotel also has two jacuzzi hot tubs near the pools outside.... More 

Helpful?
1 Thank Phyllis F
Ligonier PA
Level Contributor
168 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our tenth stay here, the first one under Vegas-based Diamond Resorts, who bought out local developers Gold Key. All of the differences were negative. Other vacationers have noted that TC needs updating, and they are right, though I will give credit for moving to glass-top stoves.. But housekeeping was nearly non-existent; we got our room serviced once over... More 

Helpful?
Thank Dukesnyder
Maryland, United States
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My dad owns a time share at this resort, and invites the family down every July. It is nothing fancy, but the pool is nice and spacious, and the game room is nice for the kids. There is a lot though that needs to be done by you. We don't rely heavily on house cleaning and we bring our own... More 

Helpful?
Thank Bonnie A
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

VERY UPSET WITH THEIR SEVICE, especially this year!! I've reserved a room clearing 1day before in advance and it took 24 hrs+ 5time calls to be done with it. There is no any apologetic words back.!!!!

Helpful?
2 Thank Chu-Lin T

Travelers are raving about these Virginia Beach hotels

Chesapeake, Virginia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Absolutely loved this resort. Stayed there 1 week in July. Turtle Cay has something for everyone. Clean specious rooms. Fantastic swim area. Loved the yoga class on the beach. Location is perfect with live music and favorite restaurant across the street. Highly recommend for families and individuals.

Helpful?
Thank PastFutureTraveler
Level Contributor
11 reviews
11 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

I was very impressed by the beautiful & spacious suites, the enchanting lobby, and their sweet outdoor pool area. Turtle Cay is NOT oceanfront (atlantic), it is a street back (pacific). SO although it does not provide a view of the ocean, each suite has nice balcony overlooking their center pools, which glow at night. They also pull out a... More 

Helpful?
Thank 720kuhnlejohn60
Diamond R, General Manager at Turtle Cay Resort, responded to this review

Thank you for your comments. We are indeed disappointed to read your comments as we always do our best to ensure that we offer great customer service and all our guests have a pleasant time whilst staying with us and so it is with regret that we learn that this is not what we have offered you on this occasion.... More 

Canton, Ohio
Level Contributor
7 reviews
4 of 5 stars Reviewed 4 weeks ago

Family trip to Virginia Beach (wife, 12yo, 10yo and me) for a week. We stayed at Turtle Cay and had a great time. Pool was great, proximity to beach was great, room was OK, service was great, view was great. We had visited friends there on a previous visit to Turtle Cay so we knew what to expect. The pools... More 

Helpful?
Thank aandasdad
Diamond R, General Manager at Turtle Cay Resort, responded to this review

We are glad to read that you had an overall pleasant and relaxing stay and we thank you for sharing your comments. We will pass your compliments to the team - we are certain your words will be appreciated. Please do not hesitate to come back with another visit in the future! Lynette Fournier General Manager More 

New York
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The turtle cat resort is the second resort we stay after Ocean Beach Club. Since we were in Ocean Beach Club, excellent upscale resort and location, Turtle Cay is kind of hard to compare. The room is large with washer & dryer. But the one we stayed, the washer were broken. We had a pool view. We can see lots... More 

Helpful?
Thank CCWU
Diamond R, General Manager at Turtle Cay Resort, responded to this review

We appreciate the time taken to share your feedback, thank you, we will of course look into the issues mentioned by you and address where necessary. We hope that you had an overall enjoyable stay, however , and that you may consider us for your future stays!! Lynette Fournier General Manager More 

Manlius, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Loved this resort ! Truly have nothing but fantastic things to say about Turtle Cay Resort. Everything was great, from early check-in, accommodations, to pool area. Pool chaises were very cushy & comfortable & had tables in close proximity , so you can enjoy a snack whole poolside. Pool attendant was very attentive Staff was extremely helpful & courteous. Very... More 

Helpful?
Thank AeroMammaKin
Questions? Get answers from hotel staff and past guests. Ask a question

157 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sit back, relax and enjoy a suite that feels more like home than it does a hotel room. Each of Turtle Cay's suites features thoughtful touches such as high ceilings, oversized bathrooms with jetted tubs, and a cozy gas fireplace. In addition to comfortable, home-like accommodations and amenities, our suites include extended-stay necessities like well-equipped kitchens and kitchenettes, washer and dryers in suites, and complimentary coffee and tea. ... more   less 

Additional Information about Turtle Cay Resort

Address: 600 Atlantic Ave, Virginia Beach, VA 23451-3524
Location: United States > Virginia > Virginia Beach
Price Range: $79 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Turtle Cay Resort 2.5*
Number of rooms: 124
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Also Known As:
Turtle Cay Hotel Virginia Beach
Turtle Cay Virginia Beach
Virginia Beach Turtle Cay
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