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Crowne Plaza Hotel Virginia Beach -Town Center

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273 Reviews from our TripAdvisor Community

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Showing 267: English reviews
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Portland, Oregon
Reviewed 3 weeks ago

I stayed here for just over a week on a business trip. Upon arrival I found a clean and orderly entrance and front desk. The desk clerk greeted me and had my reservation ready to check in. The room was clean and ready for me, and the cleaning staff did a great job at making sure I had clean towels,...

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Helpful?
Thank tstlkechkn
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank you for your input. We appreciate you taking time to tell us your experience.

Reviewed 4 weeks ago

The stay was calm, quiet, and elegant. Enjoyed the room with everything I needed included in the room. The children enjoyed their stay except the pool was shut down for safety reasons (maintenance repair of light fixture). They was not able swim, but was able to utilize the exercising room and business area. The manager was very pleasant and professional....

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Helpful?
Thank LaGina E
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for you nice comments and yes the pool was closed for safety . We do apologize for that. again Thank You

Syracuse, New York
Reviewed January 17, 2017

Lobby is nicely kept and check-in is easy. Staff are pleasant and willing to assist. The hotel amenities are nice; free wifi, pool, bar/restaurant, and although breakfast is not included, it is only $12. The room was clean and the bed was comfortable.

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Helpful?
Thank Mark A
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments about our staff whom we are very proud of. Mark Smith

Arizona City, Arizona
Reviewed December 13, 2016

Thanks for the wonderful stay. We enjoyed the huge quiet room in the 8th level...special thanks to Miss Heather and Miss Alison who checked us in. We immediately felt welcomed.Thanks to Mrs Cheryl for always answering our questions and being helpful in all matters. We appreciate also our nice housekeeping lady miss Zee that always had a bright smile every...

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Thank Sjk K
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You, I will pass on your nice comments to our staff members you mentioned. Mark smith GM

Reviewed December 12, 2016

Had a great stay at this hotel. Front desk staff was friendly . Arrived on a Sunday afternoon and stay was quite helpful in giving me directions on where to get something to eat. The room was comfortable. The bathroom was a little small, but the shower was great. Since I had to go to Norfolk each day, the access...

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Helpful?
Thank Sgmret
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments. The alarm clocks are being replaced soon. We hope to serve you again

Vancouver, Canada
Reviewed December 7, 2016

Seriously, everything would have been fine except there were ants literally everywhere in all of the drawers. I arrived late and only stayed one night so I just gave in and stayed anyway. I complained when I left. I got a placid smile and "I'm so sorry". Thanks so much guys.

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Thank Desespoir
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for you comments ..I do apologize that this rare incident here happened to you Please feel free to contact me directly

Arden, North Carolina
Reviewed December 1, 2016

I very much enjoyed my stay at this hotel, although if I had known ahead of time, I would have asked for a room on the north side away from I-264. Even with the fan on continuously at night, I was awakened by traffic noise. Otherwise, it was immaculate & all of the staff were very amazing & helpful.

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Helpful?
Thank Janet H
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank you for your comments . I am sorry about 264 and we would gladly put you on the west side of Hotel on your next visit. Mark Smith GM

Toms River, New Jersey
Reviewed November 28, 2016

Nothing special here. The room was dusty with a loud ac/heating unit. The bath was remodeled, but the tub was moldy with cracked chalking. Not very impressive from the slow check in to the overpriced dining.

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1Thank monmouthprof
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for you input and I do apologize. We do have 100% satisfaction GTd and are always willing to correct issues on site. Feel Free to contact me if I can be of any further assistance Mark Smith GM

Newport News
Reviewed November 17, 2016

They are the sister hotel to the Candlewood suites. The hotel was nice looking, staff were very helpful. the breakfast buffet was a bit costly, considering I was in the Town center area and was able to eat else were much cheaper. I did not stay in the hotel but did check out the lobby, pool, and gym area! All...

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Helpful?
Thank Shenay L
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your input. We look forward to serving you again.

A TripAdvisor Member
Level Contributor
15 reviews
3 hotel reviews
1 helpful vote
Reviewed November 14, 2016 via mobile

This was an older hotel property, but was maintained well. The rate was reasonable, but to keep up with the other hotels in the area, they will have to upgrade amenities, or else they will loose business. I did not use the hotel located on the premises, but the in-room breakfast was priced reasonable. I will definitely stay here again.

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Thank A TripAdvisor Member
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your input . I am not sure what amenities we are not offering while we continue to be competitive in our amenity packages. Feel free to let me know what we could have done better to earn a 5 star rating. Thank you Mark Smith GM

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348 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Virginia Beach is located in the heart of the Town Center Business District, allowing corporate and leisure travelers easy access to Va. Beach, Norfolk and Chesapeake. We are just minutes from restaurants, shopping, attractions, military bases and the beach (8 miles) with convenient access to Interstates 264 and 64. The Crowne Plaza is within easy reach of Historic Jamestown and Colonial Williamsburg. The hotel offers 12,000 feet of flexible meeting and banquet space. Each guest room offers free wireless high speed Internet voice mail, coffee makers, make up mirrors, the Crowne Plaza Sleep Advantage Program which includes upgraded bedding, sleep amenities and more. Tines Restaurant & Aqua Bar features a wide range of food and beverage with, free wireless high speed Internet and wired high speed connections in the lobby. Additional amenities include an indoor pool, saunas, free business center with HSIA, 24 hour fitness center , gift shop and FREE shutle nightly to and from the Town Center entertainment area. Attractions: the Va. Science Museum, Verizon Amphitheater, and the Va. Sportsplex. The nearby Town Center features restaurants such as the Cheesecake factory, PF Chang, Ruth's Chris, Max & Erma s, and many more. Companies: Northrop Grumman, Lockheed Martin, Keane Inc., BB&T, SAIC, Amsec, Best Buy, Circuit City, Ford, EDS, and Ecolochem. ... more   less 

Additional Information about Crowne Plaza Hotel Virginia Beach -Town Center

Address: 4453 Bonney Road, Virginia Beach, VA 23462
Location: United States > Virginia > Virginia Beach
Price Range: $116 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Virginia Beach -Town Center 3.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Crowne Plaza Hotel Virginia Beach -Town Virginia Beach
Crowne Plaza Virginia Beach
Virginia Beach Crowne Plaza
Hotel Style:
#20 Business Hotel in Virginia Beach
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Virginia Beach -Town Center staff and other travelers.
8 questions
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Richmond, Virginia
11 months ago
Chesapeake, Virginia
over a year ago
Belvidere
Nanuet, New York
Cleveland, Ohio
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Virginia Beach -Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“park in the back, get a room on the 8th floor if you want the "quiet floor"”
 of 5 bubbles tstlkechkn, 3 weeks ago | Read review
“Comfortable, quiet, microwave, fridge, clean, and spacious area in the room.”
 of 5 bubbles laginae2016, 4 weeks ago | Read review
“8th floor is a quiet floor”
 of 5 bubbles Suly_Ke, Dec 13, 2016 | Read review
“Rooms on the opposite side of the freeway are quieter”
 of 5 bubbles Sgmret, Dec 12, 2016 | Read review
“Rooms on the north side AWAY from the interstate are more QUIET.”
 of 5 bubbles 628JanetH, Dec 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question