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Crowne Plaza Hotel Virginia Beach -Town Center

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Crowne Plaza Hotel Virginia Beach -Town Center
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267 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Arden, North Carolina
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 days ago NEW

I very much enjoyed my stay at this hotel, although if I had known ahead of time, I would have asked for a room on the north side away from I-264. Even with the fan on continuously at night, I was awakened by traffic noise. Otherwise, it was immaculate & all of the staff were very amazing & helpful.

Helpful?
Thank Janet H
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank you for your comments . I am sorry about 264 and we would gladly put you on the west side of Hotel on your next visit. Mark Smith GM More 

Toms River, New Jersey
Level Contributor
235 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 5 days ago NEW

Nothing special here. The room was dusty with a loud ac/heating unit. The bath was remodeled, but the tub was moldy with cracked chalking. Not very impressive from the slow check in to the overpriced dining.

Helpful?
1 Thank monmouthprof
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for you input and I do apologize. We do have 100% satisfaction GTd and are always willing to correct issues on site. Feel Free to contact me if I can be of any further assistance Mark Smith GM More 

Newport News
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

They are the sister hotel to the Candlewood suites. The hotel was nice looking, staff were very helpful. the breakfast buffet was a bit costly, considering I was in the Town center area and was able to eat else were much cheaper. I did not stay in the hotel but did check out the lobby, pool, and gym area! All... More 

Helpful?
Thank Shenay L
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your input. We look forward to serving you again. More 

A TripAdvisor Member
Reviewed 2 weeks ago via mobile

This was an older hotel property, but was maintained well. The rate was reasonable, but to keep up with the other hotels in the area, they will have to upgrade amenities, or else they will loose business. I did not use the hotel located on the premises, but the in-room breakfast was priced reasonable. I will definitely stay here again.

Helpful?
Thank A TripAdvisor Member
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your input . I am not sure what amenities we are not offering while we continue to be competitive in our amenity packages. Feel free to let me know what we could have done better to earn a 5 star rating. Thank you Mark Smith GM More 

Bronx, New York
Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 weeks ago via mobile

This is the very BEST!! From the moment you check in until your departure the staff was on point. The lobby is fabulous!!! We stayed on the Concierge level which was GREAT!!! Felt like Royalty!!! Definitely a Great experience! If you are planning a trip to Virginia Beach you must stay here!

Helpful?
Thank vjaeandcc
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your nice comments. We hope to serve you again soon. More 

Smith's Parish, Bermuda
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I would recommend this hotel to as a good place to stay. The staff is friendly and very helpful. The hotel itself is clean and in a quiet location. It is the perfect place for a peaceful vacation. Yet still accessible to shopping areas.

Helpful?
1 Thank firstladybda
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your nice comments. I hope you had an opportunity to use our free shuttle to the local dining areas as well as the shopping. More 

Burke, Virginia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 20, 2016

Very good hotel with a friendly staff. The hotel has been renovated in the past few years. Good location for business in the Virginia Beach area, but a ways from the beach. Reasonably priced and right off the high way.

Helpful?
1 Thank David C
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments. More 

Collegeville, Pennsylvania
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 19, 2016 via mobile

I stayed here for one night for business. The location is close to town center and the uber access is great! The room was clean and comfortable. The staff at the desk as well as around the hotel were all respectful and kind, they all welcomed me and were gracious. This was a reasonable value and comfortable stay.

Helpful?
1 Thank Bailsey
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your positive comments. We hope to see you again and if there was something we could have done better to earn a another star or two, please feel free to contact me Mark Smith GM More 

Sequim, Washington
Level Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 5, 2016

I booked the room online because the reviews looked good. I was disappointed. First, I couldn't find the place. I was at the right address, but the only building that looked like a hotel was next door. The folks over there told me that the Crowne was across the parking lot. I saw no signs. Indeed I drove around the... More 

Helpful?
Thank W1419ZDstever
MarkSmith1024, Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank you for you input. We appreciate all comments positive or negative and take them into consideration for all future quests. I apologize for the confusion and understand your frustration. Due to a power shortage and repair work by the utility Vendor ,our entrance signs were out that night. More 

Woodbridge, Virginia
Level Contributor
185 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed October 5, 2016

Stayed at the Crowne Plaza while taking a class in Virginia Beach. They put me on the 2nd floor, which I do not recommend - it is right above the pool which causes the humidity and chlorine smell invade the room. The room itself was very musty smelling also. I was able to get used to it, but it wasn't... More 

Helpful?
Thank Nymph74
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments. Please assured we can accommodate room changes at any time. You input will help us for considerations for all guests. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Virginia Beach is located in the heart of the Town Center Business District, allowing corporate and leisure travelers easy access to Va. Beach, Norfolk and Chesapeake. We are just minutes from restaurants, shopping, attractions, military bases and the beach (8 miles) with convenient access to Interstates 264 and 64. The Crowne Plaza is within easy reach of Historic Jamestown and Colonial Williamsburg. The hotel offers 12,000 feet of flexible meeting and banquet space. Each guest room offers free wireless high speed Internet voice mail, coffee makers, make up mirrors, the Crowne Plaza Sleep Advantage Program which includes upgraded bedding, sleep amenities and more. Tines Restaurant & Aqua Bar features a wide range of food and beverage with, free wireless high speed Internet and wired high speed connections in the lobby. Additional amenities include an indoor pool, saunas, free business center with HSIA, 24 hour fitness center , gift shop and FREE shutle nightly to and from the Town Center entertainment area. Attractions: the Va. Science Museum, Verizon Amphitheater, and the Va. Sportsplex. The nearby Town Center features restaurants such as the Cheesecake factory, PF Chang, Ruth's Chris, Max & Erma s, and many more. Companies: Northrop Grumman, Lockheed Martin, Keane Inc., BB&T, SAIC, Amsec, Best Buy, Circuit City, Ford, EDS, and Ecolochem. ... more   less 

Additional Information about Crowne Plaza Hotel Virginia Beach -Town Center

Address: 4453 Bonney Road, Virginia Beach, VA 23462
Location: United States > Virginia > Virginia Beach
Price Range: $89 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Virginia Beach -Town Center 3.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Crowne Plaza Hotel Virginia Beach -Town Virginia Beach
Crowne Plaza Virginia Beach
Virginia Beach Crowne Plaza
Hotel Style:
#20 Business Hotel in Virginia Beach
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Virginia Beach -Town Center staff and other travelers.
8 questions
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Richmond, Virginia
Chesapeake, Virginia
Belvidere
Nanuet, New York
Cleveland, Ohio
over a year ago

See all questions (8)

Questions? Get answers from Crowne Plaza Hotel Virginia Beach -Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the north side AWAY from the interstate are more QUIET.”
 of 5 bubbles 628JanetH, 2 days ago | Read review
“Friendly quiet atmosphere. Clean with all amenities”
 of 5 bubbles firstladybda, 4 weeks ago | Read review
“Keep looking”
 of 5 bubbles W1419ZDstever, Oct 5, 2016 | Read review
“Do not stay on the 2nd floor if you can help it - it is open to the lobby and you get treated to the smell and humidity from the pool”
 of 5 bubbles Nymph74, Oct 5, 2016 | Read review
“Ask for the 8th floor, it is designated as the "quiet floor".”
 of 5 bubbles GunnerRetz, Jul 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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