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Crowne Plaza Hotel Virginia Beach -Town Center

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Crowne Plaza Hotel Virginia Beach -Town Center
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255 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Corpus Christi, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We found out that my wife's extended family had lost their father this past week. Without a room, we booked our flight and car expecting to stay with our regular chain of hotels. We found out that when we arrived, an airline was pushing all of their passengers to the hotels around the Virginia Beach area due to a computer... More 

Helpful?
Thank GunnerRetz
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spent the weekend here and the staff was very friendly, hotel was clean. Lobby is beautiful, with the koi pond and nice bar. Rooms were very clean, towels well stocked! And never an issue with hot water! (We laughed, there was more hot water than anything else!)

Helpful?
Thank Shaun B
MarkSmith1024, Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your comments. We hope to see you again More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Great customer service. Comfortable beds. My family and I were visiting the beach and called the same night to reserve. Was surprised by the cost, over $250 per night! My check in was quick and the workers were helpful. My 11 y.o son enjoyed the pool. Would return to Crowne Plaza to get a good night rest.

Helpful?
Thank Coach C
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank you for your comments. More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed June 20, 2016

From the moment I arrived on a Sunday evening, I received a very warm welcome and was given information about the amenities of this location. My room was clean and well stocked with clean linen as well as tidied up on my return from my work day. This location is situated for all my needs and only have to drive... More 

Helpful?
Thank thequeen1214
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

. Thank you for your positive comments . Mark Smith More 

Hollywood, Maryland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 16, 2016

The Crowne Plaza Hotel Virginia Beach Town Center was just an average experience. I made the reservation about a month in advance and called the hotel directly to convey my room preference (high floor, away from the elevator, quiet area, early check-in etc.). While they took the information down, I also ensured my IHG preferences were updated on my rewards... More 

Helpful?
Thank Nate_Spurr
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank you for you comments. We do appreciate your input. The hotel does offer free shuttle to the town center locating less that a have a mile away. We do try to honor all requests. More 

Level Contributor
16 reviews
1 of 5 stars Reviewed June 13, 2016 via mobile

This is a group review...and the hotel doesn't deserve the name. The rooms are ok...but I feel for the one person on the front desk (who did a good job all things considered...she got the one star/circle). The dining experience was appalling - it's really not that hard to make a salad - or unfreeze a chicken burger (their words... More 

Helpful?
Thank Graeme S
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

sorry to read of your un pleasant dining experience I would like more details in order to make sure we do improve. Thank You More 

Camp Hill, Pennsylvania
Level Contributor
140 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 6, 2016

This is NOT a hotel review. We had breakfast in the restaurant and it was very good. Pancakes for her (the menu says 4 and she only wanted 2 - request granted). I had the eggs, sausage, potatoes and toast. Requested the eggs poached and was told it would take a few extra minutes (it did) but we were in... More 

Helpful?
Thank Edd R
1 review
1 of 5 stars Reviewed May 28, 2016 via mobile

Their check in is at 4pm that suck and check out at 12pm.. Got there at 12pm didn't have no early bird rooms available unfair.. Waited until 4pm and my room was still not ready and unavailable.. Didn't get no notice had to go somewhere else.. Terrible 👎 what a waste of hotel and staff..!!

Helpful?
Thank Juan Q
MarkSmith1024, General Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Thank You for your input. We take all comments serious. I am sorry you were delayed at check in. However on Holiday weekend it’s difficult to assure an early check in as we have posted a 4pm check in time. We do normally try to satisfy all requests. Thank You More 

Tucson, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 23, 2016

The hotel was in a good location if you have transportation. Shopping, restaurants and the beach are about ten minutes away from everything we needed. The rooms are spacious, clean and the beds are comfortable but the pillows are small and puffy. For some reason our window curtain didn't completely meet the wall so the sun came in through that... More 

Helpful?
Thank Tracy M
2 reviews
2 of 5 stars Reviewed May 23, 2016

It's just okay, unfortunately. I'd like to give it 2.5, but it doesn't warrant 3, so I'm sticking with 2. Starting off with the good, though. The staff are friendly, and the beds are comfortable. The location is okay, not great, but okay. Just far enough from the restaurants and shopping of Town Center that it's an annoying walk (and... More 

Helpful?
Thank Nate F
IHGService, Guest Relations Manager at Crowne Plaza Hotel Virginia Beach -Town Center, responded to this review

Dear Nate F, Thank you for taking the time to leave us with your feedback. I am pleased to know that we were able to meet your expectations when it comes to providing a friendly service. On the other hand, allow me to apologize for any inconvenience you may have experienced due to some of our amenities, particularly the WiFi... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Virginia Beach is located in the heart of the Town Center Business District, allowing corporate and leisure travelers easy access to Va. Beach, Norfolk and Chesapeake. We are just minutes from restaurants, shopping, attractions, military bases and the beach (8 miles) with convenient access to Interstates 264 and 64. The Crowne Plaza is within easy reach of Historic Jamestown and Colonial Williamsburg. The hotel offers 12,000 feet of flexible meeting and banquet space. Each guest room offers free wireless high speed Internet voice mail, coffee makers, make up mirrors, the Crowne Plaza Sleep Advantage Program which includes upgraded bedding, sleep amenities and more. Tines Restaurant & Aqua Bar features a wide range of food and beverage with, free wireless high speed Internet and wired high speed connections in the lobby. Additional amenities include an indoor pool, saunas, free business center with HSIA, 24 hour fitness center , gift shop and FREE shutle nightly to and from the Town Center entertainment area. Attractions: the Va. Science Museum, Verizon Amphitheater, and the Va. Sportsplex. The nearby Town Center features restaurants such as the Cheesecake factory, PF Chang, Ruth's Chris, Max & Erma s, and many more. Companies: Northrop Grumman, Lockheed Martin, Keane Inc., BB&T, SAIC, Amsec, Best Buy, Circuit City, Ford, EDS, and Ecolochem. ... more   less 

Additional Information about Crowne Plaza Hotel Virginia Beach -Town Center

Address: 4453 Bonney Road, Virginia Beach, VA 23462
Location: United States > Virginia > Virginia Beach
Price Range: $141 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Virginia Beach -Town Center 3.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Crowne Plaza Hotel Virginia Beach -Town Virginia Beach
Crowne Plaza Virginia Beach
Virginia Beach Crowne Plaza
Hotel Style:
#20 Business Hotel in Virginia Beach
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