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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,546 Reviews from our TripAdvisor Community

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Showing 1,527: English reviews
Greenville, North Carolina
Reviewed 2 days ago NEW

This was the best hotel experience I have ever had. The staff was unbelievably friendly and helpful the whole stay. I would recommend this hotel to everyone and I challenge you to find one with a better staff. The rooms and other parts of the hotel is nice too. My family and I loved the complimentary breakfast.

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Helpful?
Thank sam_d_27834
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Let me tell you this....We love having your group with us, you guys are super nice and so friendly as well. I spoke to several of your group members and we had such a lovely conversation about SEBA. Thank you so much for your kind words and for taking the time out of your day to share your thoughts. Have...

Reviewed 3 days ago NEWvia mobile

As soon as you walk in the lobby you feel welcomed. The staff is very friendly and helpful. This place is well kept and updated. It has a nice fresh modern touch and the beds are pretty cumfy too. I'll definitely stay here again.

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Helpful?
Thank wps10
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

I was so happy to hear that you found our staff to be caring and friendly. It is our goal to become ranked #1 on Trip Advisor and I think that if we continue to treat each and every guest like a part of our family we should have no problem obtaining our goal. We hope that you will be...

Connecticut
Reviewed 3 days ago NEW

Room was clean and comfortable, albeit a bit small. Breakfast was okay, about what you'd expect from a Best Western. Room balcony overlooking the beach right near the pier was great! Staff was friendly. A very good, clean, affordable stay in VA Beach. We'd definitely stay here again.

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Helpful?
Thank ThriftyTravelingDad
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so very much for choosing to stay with us here at The Best Western Plus Sandcastle. It really was our pleasure having you as our valued guest. I was very happy to hear that you enjoyed your stay with us and we are looking forward to your return. If there is anything I can do to help you...

Reviewed 3 days ago NEW

The room was clean, bed comfortable, plenty of space. Bathroom was clean. The breakfast bar was the best. Plenty of hot food and the severs were great as well. I will be going back again for a visit. I will be telling my friend about this hotel stay.

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Helpful?
Thank Barbara M
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for choosing to stay with us here at The Best Western Plus Sandcastle. We had a ton of fun with your Christmas Party, talk about a nice group of folks. The next time your plans bring you our way don't hesitate to contact me directly so that I might have an opportunity to assist you with your reservations....

Edgewood, Maryland
Reviewed 3 days ago NEW

I brought my 96 year old mother to see the holiday lights along the boardwalk.To tell the truth, the room was small but comfortable. It by no means has the amenities of a luxurious 5 star hotel...but I will say, I have never been treated so kindly by each and every member of the hotel's staff. Each staff person was...

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Helpful?
Thank latownes413
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about The Best Western Plus Sandcastle. I think that you are right on point with what you've said. We don't have the largest/newest hotel at the oceanfront but we do offer the best service at the beach. We truly enjoy taking care of each...

Stovall, North Carolina
Reviewed 5 days ago NEW

Ok I been coming up there for awhile. An the people at the front desk is really helpful an very nice. With the respect. I like the hotel. The room I be in is always clean an neat. I always get the handicap room I like that cause it benefits my wife. Every time I come there the people at...

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Helpful?
Thank theodoregregory
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

It was truly our pleasure having you and your group with us over this past weekend. You guys know how to have a good time I can tell you that. And each member of SEBA was so very sweet and kind to all my associates.. so thank you so much for that. I firmly believe the vibe around here could...

Reviewed 5 days ago NEWvia mobile

This was the cleanest hotel ever. Super location right by the pier. Every staff member was extremely kind and helpful. Everything you might need is available on the premises. Betty and Olivia had the answer to all my questions. Breakfast buffet was beyond what any hotel usually offers. My room was beautiful and so clean. The view from the balcony...

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Helpful?
Thank Lisa S
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

This is a fantastic review, we thank you so much for your kind words. I am very lucky to have associates that truly enjoy taking care our guests. We may not have the newest property down here but I do believe we offer the best in customer service coupled with a super clean and comfy room. We look forward to...

Yorktown, United States
Reviewed 6 days ago NEW

We always stay at this hotel when we vacation at VA Beach. This stay was great except for the new breakfast. The old restaurant that served breakfast was GREAT but now they have this new company and the food was horrible. Over salted sausage, fake eggs and juice from concentrate that had so much sugar it was unbearable. We are...

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Helpful?
Thank Jessica P
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost I would like to thank you for choosing to stay with us here at The Best Western Plus Sandcastle, it was our pleasure having you with us. I would also like to apologize for not exceeding your expectations when it comes to breakfast. We actually offer a larger variety of food as compared to other hotels down...

Reviewed 6 days ago NEWvia mobile

Had our Xmas party here everything and everyone wonderful. Rooms were clean. Hope to book next year.Angie was great.The breakfast was great. A real breakfast. Staff were readily available to help. Xmas parade came in front of resort. Resort was on ocean

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Helpful?
Thank Brenda I
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

We had so much fun with you and your awesome group. You guys are a pleasure to have as guests and we can't wait for your return next year. I was so happy to hear that you enjoyed your time with us. I hope that you have a wonderful and safe Holiday season and that the new year brings you...

Silver Spring, Maryland
Reviewed 6 days ago NEW

I found the room to be clean and spacious. The staff was friendly and professional. The environment was overall enjoyable and a pleasant break from the work week. I would return to this hotel again for my next visit.

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Helpful?
Thank jackie394
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for choosing to stay with us here at The Best Western Plus Sandcastle. It was our pleasure having you as our valued guest. The next time your plans bring you back to the beach please don't hesitate to contact me directly at the hotel so that I might have the opportunity to personally assist you with the reservation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Location: United States > Virginia > Virginia Beach
Price Range: $62 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#7 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and other travelers.
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Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Beautiful veiw of the beach.”
 of 5 bubbles barbaramB7627ME, 3 days ago | Read review
“They only have three suites that hold more than four people so book very early.”
 of 5 bubbles jessicapW4289PV, 6 days ago | Read review
“All rooms have beach view.”
 of 5 bubbles 563larryt, 1 week ago | Read review
“I used hotels.com to book my room and got a good price”
 of 5 bubbles W4499BCmelissat, 1 week ago | Read review
“All ocean view; can't beat that...stay higher to get the best view.”
 of 5 bubbles kdamdn, 3 weeks ago | Read review
5 of 5
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