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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,541 Reviews from our TripAdvisor Community

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Showing 1,522: English reviews
Stovall, North Carolina
Reviewed 2 days ago NEW

Ok I been coming up there for awhile. An the people at the front desk is really helpful an very nice. With the respect. I like the hotel. The room I be in is always clean an neat. I always get the handicap room I like that cause it benefits my wife. Every time I come there the people at...

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Helpful?
Thank theodoregregory
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

It was truly our pleasure having you and your group with us over this past weekend. You guys know how to have a good time I can tell you that. And each member of SEBA was so very sweet and kind to all my associates.. so thank you so much for that. I firmly believe the vibe around here could...

Reviewed 2 days ago NEWvia mobile

This was the cleanest hotel ever. Super location right by the pier. Every staff member was extremely kind and helpful. Everything you might need is available on the premises. Betty and Olivia had the answer to all my questions. Breakfast buffet was beyond what any hotel usually offers. My room was beautiful and so clean. The view from the balcony...

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Helpful?
Thank Lisa S
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

This is a fantastic review, we thank you so much for your kind words. I am very lucky to have associates that truly enjoy taking care our guests. We may not have the newest property down here but I do believe we offer the best in customer service coupled with a super clean and comfy room. We look forward to...

Yorktown, United States
Reviewed 3 days ago NEW

We always stay at this hotel when we vacation at VA Beach. This stay was great except for the new breakfast. The old restaurant that served breakfast was GREAT but now they have this new company and the food was horrible. Over salted sausage, fake eggs and juice from concentrate that had so much sugar it was unbearable. We are...

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Helpful?
Thank Jessica P
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

First and foremost I would like to thank you for choosing to stay with us here at The Best Western Plus Sandcastle, it was our pleasure having you with us. I would also like to apologize for not exceeding your expectations when it comes to breakfast. We actually offer a larger variety of food as compared to other hotels down...

Reviewed 3 days ago NEWvia mobile

Had our Xmas party here everything and everyone wonderful. Rooms were clean. Hope to book next year.Angie was great.The breakfast was great. A real breakfast. Staff were readily available to help. Xmas parade came in front of resort. Resort was on ocean

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Helpful?
Thank Brenda I
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

We had so much fun with you and your awesome group. You guys are a pleasure to have as guests and we can't wait for your return next year. I was so happy to hear that you enjoyed your time with us. I hope that you have a wonderful and safe Holiday season and that the new year brings you...

Silver Spring, Maryland
Reviewed 3 days ago NEW

I found the room to be clean and spacious. The staff was friendly and professional. The environment was overall enjoyable and a pleasant break from the work week. I would return to this hotel again for my next visit.

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Helpful?
Thank jackie394
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for choosing to stay with us here at The Best Western Plus Sandcastle. It was our pleasure having you as our valued guest. The next time your plans bring you back to the beach please don't hesitate to contact me directly at the hotel so that I might have the opportunity to personally assist you with the reservation...

Durham, North Carolina
Reviewed 3 days ago NEW

nice place to stay, clean facility, nice view, great employees. courteous staff, great place to stay!!!!!!!!!!!!! newly remolded facility, elevators could be a little more up to date but still felt safe to ride.. great place to stay!!!! will stay again and highly recommened

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Helpful?
Thank onejug
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

We can't thank you enough for staying with us here at The Best Western Plus Sandcastle where we are creating memories one guest at a time. It is our goal to become ranked #1 on Trip Advisor and I do believe we are on our way. Every associate at the hotel truly enjoys taking care of our guests as if...

Reviewed 3 days ago NEWvia mobile

Awesome room clean family loves the ocean front with a balcony, looking forward towards the Christmas parade never been here during this time of year the front desk was Very friendly with a great attitude

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Helpful?
Thank lion1140
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for staying with us here at The Best Western Plus Sandcastle. I was so very pleased to hear that you enjoyed your stay with us. The Christmas parade is always a wonderful and festive event, I am so glad that you had a chance to experience it. We hope that you will be returning in the...

Reviewed 3 days ago NEW

I love this hotel and all the amenities. We enjoyed the oceanfront view and private balcony. Everyone was super polite and helpful. Especially the front desk. They are very knowledgeable about local places to eat and shop. We will be returning!

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Helpful?
Thank Christy J
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your trip to Virginia Beach and The Best Western Plus Sandcastle. We truly appreciate your kind words and are so happy that you enjoyed your time with us. Happy Holidays, Jason C. General Manager

Virginia Beach, United States
Reviewed 4 days ago NEW

I really enjoyed the staff, the cleanliness of the hotel, the oceanfront view, the comfort of the bed, it was a great experience. The Christmas decorations were very festive, the parking garage was well lighted and I felt very safe walking into the hotel. Sufficient amount of parking.

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Helpful?
Thank serecem
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. I was so happy to hear that you enjoyed your stay with us. We hope that your plans will be bringing you back our way in the near future so...

Washington DC, District of Columbia
Reviewed 6 days ago NEW

Average Hotel room decor, clean rooms but very small, particularly the sink/vanity was smallest possible and outside the restroom at the entrance of room in a very minimal type setup in very small area giving a very cheap look. One elevator was broken permanently and there was only one more so day times we had to wait long and packed...

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Helpful?
Thank SYEDBilal
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time out of your day to write a review regarding you most recent trip to Virginia Beach and The Best Western Plus Sandcastle. We like to use each review as a tool to help improve upon the service and the product we offer our valued guest. I greatly appreciate your candor and will be utilizing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451-3416
Location: United States > Virginia > Virginia Beach
Price Range: $62 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#7 On the Beach Hotel in Virginia Beach
#7 Business Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and other travelers.
31 questions
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Questions? Get answers from BEST WESTERN PLUS Sandcastle Beachfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They only have three suites that hold more than four people so book very early.”
 of 5 bubbles jessicapW4289PV, 3 days ago | Read review
“All rooms have beach view.”
 of 5 bubbles 563larryt, 1 week ago | Read review
“I used hotels.com to book my room and got a good price”
 of 5 bubbles W4499BCmelissat, 1 week ago | Read review
“All ocean view; can't beat that...stay higher to get the best view.”
 of 5 bubbles kdamdn, 2 weeks ago | Read review
“All rooms are oceanfront.”
 of 5 bubbles jesss225, 2 weeks ago | Read review
5 of 5
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