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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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BEST WESTERN PLUS Sandcastle Beachfront Hotel
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1,411 Reviews from our TripAdvisor Community

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Showing 1,395: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

This hotel is in a great location and the ocean view was awesome, BUT the room was not that great. It is dirty and poorly maintained. For some reason we were were given a handicapped room. The bathroom was huge, but it was not clean or in good condition. The sink was tiny, had no counter space, and the pipes... More 

Helpful?
Thank R9404KVlaurar
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Was the best stay at a hotel in awhile everyone is friendly and very helpful.The staff is out of this world they do a great job at there jobs.Would stay here again when we visit.Keep up the good work!!!

Helpful?
Thank mike0507
Warsaw, Poland
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The best characteristic of the hotel is the location, right on the beach. Also, both to the right and to the left on the beach, the beach was crowded. But in front of the hotel, it was significantly less. Every room has a view of the beach. The hotel is a high occupancy hotel, with a lot of traffic. They... More 

Helpful?
Thank Roy S
Charlottesville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We have stayed here several times over the years. It is the best! They help you, clean rooms, all staff just wonderful. The location great!! Right at the Fishing Pier, the restaurants near are great. We love The Raven!! Also, at this Best Western, the new restaurant Ocean 14 was just super. Must try!!

Review collected in partnership with Best Western

Helpful?
Thank John C
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your most recent experience at The Best Western Plus Sandcastle. I was so glad to hear that you enjoyed your time with us and we hope to have you back again very soon. Best Regards, Jason C. General Manager More 

Endwell, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

I would not stay this hotel. The management only cares about your money and not your comfort. They did not explain parking to us and our vehicle was damaged.. They did not care to even discuss solutions which were very minimal but none the less lied about contacting me.

Review collected in partnership with Best Western

Helpful?
Thank Joseph P
Richmond, Virginia
1 review
5 of 5 stars Reviewed 4 days ago NEW

the hotel is right on the ocean. We had a view of the ocean from two directions and a view of the inlet. The room was much larger than usual and had everything we wanted. The hotel is painted very cute colors. On the ocean side, it is easy to find the hotel after a walk on the beach due... More 

Helpful?
Thank thesarahans
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for choosing to stay with us here at The Best Western Plus Sandcastle. It was truly our pleasure having you as our valued guest. We look forward to your return and look forward to meeting more of your wonderful family. Yours in Hospitality, Jason C. General Manager More 

Washington DC, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I'll sum up my review with the pros and cons; PRO: Great Location Great customer service Near carnival and pier (did I say great location) Hotel is two places to eat and room service Has Beach and convenience store inside hotel Free Breakfast CON: Free Breakfast is not as good as previous years Air Conditioner freezes the person sleeping closest... More 

Review collected in partnership with Best Western

Helpful?
Thank Tyrone D
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so very much for staying with us. We try every day to make sure that everyone of our guests feels like an extended part of our Best Western family. My staff and I hope that you will be returning in the very near future so that we might have another opportunity to serve you. Best, Jason C. General... More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

Stepping out of the elevator the building seemed old, but entering the room, surprisingly nice. Slept great, very quiet at nite. Room could use more dresser space. Nice location, quieter on the south end and great view of fireworks right from the oceanfront balcony. On site parking garage. Very good service staff. Nice stay

Review collected in partnership with Best Western

Helpful?
Thank 608claudet
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for road tripping to Virginia Beach and The Best Western Plus Sandcastle. I was very glad to hear that you enjoyed your stay with us. We hope that the road will be bringing you back to see us in the very near future because we would love to have you back. Yours in Hospitality, Jason C.... More 

WV
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was the best Virginia Beach hotel we've ever stayed in and we've been going for years. The room was kept amazingly clean, and the breakfast every morning was more than sufficient. There is an Italian restaurant, ice cream shop, and gift shop attached to the hotel. The indoor pool is nice and the workout room overlooks the ocean. A... More 

Helpful?
Thank FHSmathteacher
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to write a review about your most recent experience at the Best Western Plus Sandcastle. We were all so glad to hear that you enjoyed your time with us. We look forward to having you back in the near future so that we may have the opportunity to... More 

Bronx, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The staff was phenomenol friendly and professional Shoutout to G Wilson and Jeannette Front desk always helpful Breakfast was good but it no longer had grits and biscuits The room was very comfortable and spacious Location is always perfect

Helpful?
Thank Maritza B
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your kind words about our staff, we are very lucky to have associates that truly love to take care of our guests. I will be adding biscuits and gravy to the breakfast buffet very soon so that the next time your plans bring you our way they will be waiting for you. Have a great... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451
Location: United States > Virginia > Virginia Beach
Price Range: $96 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#7 Business Hotel in Virginia Beach
#8 On the Beach Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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