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BEST WESTERN PLUS Sandcastle Beachfront Hotel

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1307 Atlantic Avenue, Virginia Beach, VA 23451
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1,403 Reviews from our TripAdvisor Community

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Showing 1,387: English reviews
WV
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This was the best Virginia Beach hotel we've ever stayed in and we've been going for years. The room was kept amazingly clean, and the breakfast every morning was more than sufficient. There is an Italian restaurant, ice cream shop, and gift shop attached to the hotel. The indoor pool is nice and the workout room overlooks the ocean. A... More 

Helpful?
Thank FHSmathteacher
Bronx, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The staff was phenomenol friendly and professional Shoutout to G Wilson and Jeannette Front desk always helpful Breakfast was good but it no longer had grits and biscuits The room was very comfortable and spacious Location is always perfect

Helpful?
Thank Maritza B
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your kind words about our staff, we are very lucky to have associates that truly love to take care of our guests. I will be adding biscuits and gravy to the breakfast buffet very soon so that the next time your plans bring you our way they will be waiting for you. Have a great... More 

Front Royal, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Really helpful staff, went out of their way to make our stay a great one. More than once we needed assistance and the staff was there to help right away. Our only complaint would be that the hallways were very warm and where you ate breakfast and the fan in the bathroom did not work that well and it was... More 

Review collected in partnership with Best Western

Helpful?
Thank Paul S
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. I appreciate your statements about the heat in the breakfast area, we are working on adding some additional AC units up there. I was very glad to hear that you... More 

Indianapolis, Indiana
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We enjoyed our stay at this motel. The staff is very friendly and helpful. Kena with housekeeping is the best. She always had a smile on her face and a kind word every time we saw her. Wifi was a little slow at times. The elevators were slow but the hotel was packed. The location was nice and close to... More 

Helpful?
1 Thank Donna J
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you for taking the time out of your day to share your thoughts about your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. I was so glad to hear that you enjoyed your stay with us and we certainly look forward to your return. Have a great day. Jason C. General Manager More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed this weekend and had an amazing experience. Friendly staff, clean room, accessible parking etc. We stayed in an oceanfront room and even saw the fireworks from our balcony! We had a little trouble with our room key but the staff went above and beyond to make sure we were taken care of. We will be back for sure.

Helpful?
Thank vestacey
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a fantastic review! Thank you so much for sharing your experience with us and with the rest of the world. I was so happy when I heard that you enjoyed your stay with us. My staff and I hope that you will be returning in the near future. Looking forward to your return. Jason C. General Manager More 

Greenville, North Carolina
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed here the week of July 17th. The staff was great and always to my beck and call, room was clean and comfortable. Balcony was clean as well. I will come back again! Their renovations really give an uplift to the hotel. The hotel is close to the beach and right on the boardwalk. The room also comes with a... More 

Helpful?
Thank Julia J
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

What a great review! Thank you so much for choosing to stay with us here at The Best Western Plus Sandcastle. I was so happy to hear that you enjoyed your stay with us and that you found our staff to be accommodating! Please don't hesitate to contact me directly the next time you plan on coming our way so... More 

Washington DC, District of Columbia
Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Very nice hotel right on the beach. They have a parking garage which is a pretty tight squeeze so it's best to walk or ride the trolley if you are staying local. The rooms are a pretty decent size but the bathroom is my only complaint. Way too small!! The balcony is a good comfortable size with a great view... More 

Helpful?
Thank 115greg
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time out of your day to share your thoughts about your recent stay with us here at The Best Western Plus Sandcastle. We really appreciate your business and hope that you will be returning in the near future. Should you need any assistance with the reservation process please don't hesitate to contact me... More 

Winchester, Virginia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

All in all, not a bad hotel; just a few quirks it needs to work out. The hotel could use more elevators and a bigger pool for those who may want to take a break from the ocean but still enjoy the water. There was a massive crack in our toilet in room 312, so I highly recommend not getting... More 

Helpful?
Thank hkcoffey278
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for your candid review. I would like to apologize about the toilet issue, we have since installed a brand new unit. I hope that you will give us another opportunity and I can assure you your stay with us will be perfect. Best Regards, Jason C. General Manager More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed in the hotel from July 13-16, 2016. It was a very slow start since it rained the first day. In the second night it was still going slow. The hotel was wonderful. The breakfast was great and the front desk staff was really great. A bit expensive but overall it was a great stay. I... More 

Helpful?
Thank Revvekka
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Firs and foremost I would like to thank you for choosing to stay with us here at The Best Western Plus Sandcastle. I would also like to thank you for taking the time out of your busy schedule to share your thoughts about your stay with us. I have already met with Karen and I thanked her for treating you... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My family of 4 decided instead of our normal day trip to the beach we'd splurge and get a room for a night so we could spend the next day at the beach as well before driving home. We tried this one before aT another hotel and it was not a plesson experience. This trip was such a pleasant surprise!... More 

Helpful?
Thank Heathergib00
Jason C, General Manager at BEST WESTERN PLUS Sandcastle Beachfront Hotel, responded to this review

Thank you so much for taking the time to share your thoughts regarding your most recent trip to Virginia Beach and The Best Western Plus Sandcastle. I was very glad to hear that you enjoyed your time with us and we can't wait to have you back so that we can take care of you and your family once again.... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Sandcastle Beachfront Hotel located directly on the world famous Virginia Beach boardwalk. Our guest will enjoy world class service, easy access to the beach, and spectacular views of the Atlantic Ocean. The BEST WESTERN PLUS Sandcastle Beachfront Hotel offers several types of accommodations to choose from. We offer you amazing views from 146 rooms with private balconies, two queen beds, or one king bed. All of our rooms offer you microwave and refrigerator, while our suites will provide you with a kitchenette. No matter how you must stay connected we offer free local calls, long distance access, and wireless high speed internet access. In addition, we have an on-site fitness center that overlooks the beach, on site laundry facilities, and complimentary business center. We are happy to provide you with conference rooms and meeting space for up to 150 people is perfect for your personal or professional functions. The Virginia Beach oceanfront is host to some of the best festivals and events you will find on the east coast such as; American Music Festival, Patriotic Festival, East Coast Surfing Championship, Neptune Festival, North American Sand Soccer Championship and the Boardwalk Art Show. Other nearby attractions includes Naval Air Station Oceana, Fort Story, Damn Neck Naval Base, Cape Henry Light House, Virginia Aquarium and Marine Museum, Virginia Beach Fishing Pier, and Ruddee Inlet.After spending the day enjoying Virginia Beach or working come back and enjoy the comfortable and spacious lobby or enjoy a great dinner at Pier 14. We look forward to seeing you soon! ... more   less 

Additional Information about BEST WESTERN PLUS Sandcastle Beachfront Hotel

Address: 1307 Atlantic Avenue, Virginia Beach, VA 23451
Location: United States > Virginia > Virginia Beach
Price Range: $105 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sandcastle Beachfront Hotel 2.5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Sandcastle Oceanfront Hotel Virginia Beach
Sandcastle Resort Va Beach
Sandcastle Oceanfront Resort Hotel
Hotel Style:
#7 Business Hotel in Virginia Beach
#8 On the Beach Hotel in Virginia Beach
#8 Romantic Hotel in Virginia Beach
#13 Family Hotel in Virginia Beach
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