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Ocean Key Resort

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Ocean Key Resort
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410 Reviews from our TripAdvisor Community

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Showing 405: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My boyfriend and I had an amazing stay at the Ocean Key Resort! We originally had a room without a balcony. However, when we walked into our room and realized it hadn't been cleaned a friendly maintenance guy nearby got us upgraded to a room with a marina view and a balcony! The room had a small kitchen with utensils... More 

Helpful?
1 Thank Alex M
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you so much for the gracious feedback! Although your stay did not begin quite as expected, we are certainly happy that our staff made you feel right at home and turned the circumstance around to make it right. We welcome you back to VSA Resorts as your vacation destination! In the spirit of hospitality, Matthew A. Assistant General Manager More 

New Hope, Pa
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We always like to go away after Labor Day when things are quieting down. This is our 3rd time at Ocean Key. We have a one bedroom unit with living room and small narrow kitchen. There is only one window in the whole unit but it has sufficient lighting to make it bright. In previous stays there were insufficient lamps... More 

Helpful?
Thank LydNH
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you so much for the great feedback! We here at the Ocean Key Resort are elated you had such an amazing stay and are glad that the improvements we have made are to your delight! We welcome you back to VSA Resorts as your vacation destination!   Thank you,   Matthew Allgood Assistant General Manager More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I lived in Va. Beach many many years ago, and have returned regularly through the past 35 years. However, in the last several years I have been staying at the Ocean Key Resort... GREAT place. I see that a large percentage of guests appear to be families, presumably for the 2-BR condo units. I believe it is an all-condo facility.... More 

Helpful?
Thank Scott B
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Here at the Ocean Key Resort, we are very delighted to hear you had such an exceptional stay with us and will certainly share these words with our team! It is our duty to ensure your needs are met and expectations are exceeded and we welcome you back to VSA Resorts as your vacation destination! In the spirit of hospitality,... More 

Level Contributor
4 reviews
2 of 5 stars Reviewed 4 weeks ago

We requested 2 ajoining rooms, for our family. and they were not given to us, requested and paid extra for balcony, again, was not given too us... Activites were fun! Pool VERY dirty! also the hot tub! After the pool is closed, go up to the 3rd floor and you can see the layer of dirt in the pool and... More 

Helpful?
Thank Paige L
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

  I am sincerely apologetic that you experienced these uncomfortable situations during your stay and your experience did not meet our standards.  Thank you for your feedback, I would have personally addressed your concerns during your stay had I been aware of them.    In the spirit of hospitality,   Matthew Allgood Assistant General Manager   More 

Level Contributor
5 reviews
5 of 5 stars Reviewed August 26, 2016 via mobile

We absolutely enjoyed our family vacation in Virginia Beach! Our stay at Ocean Key was great. We had an awesome view! The staff and manager were very friendly and accomodating. We would recommend Ocean Key to anyone!

Helpful?
Thank Eunice J
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you so much for the amazing feedback! We at the Ocean Key are delighted to hear you had such a perfect stay and were able to exceed your expectations. We welcome you back to VSA Resorts as your vacation destination! In the spirit of hospitality, Matthew Allgood Assistant General Manager More 

King of Prussia, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 22, 2016 via mobile

Stayed here for 2 nights. The staff was very courteous place was clean and steps away from the beach. The beach towels helped. The kitchen had all the required utensils. The weather after 2 pm was too hot for the kids. Spent time in the indoor pool. The restaurant connected to the hotel was nice. Will definitely stay here again

Helpful?
Thank Sun_likes2travel
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Here at the Ocean Key, we are delighted to hear you had such a great stay! Summers can get quite warm here in Virginia Beach but we are glad to see that our indoor pool and restaurant were able to keep you and your family cool. We welcome you back to VSA Resorts as your vacation destination! In the spirit... More 

Baltimore, Maryland
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 17, 2016

Loved the stay.Staff was very friendly and helpful. We stayed in a 1 bedroom king room. The bedroom was separate with a door.The bed was comfy. When you come in the front door.You have your living room(which was nice,clean and spacious). Then there's a hallway which is a kitchen. The kitchen has a stove,microwave,dishwasher,fridge,pots and pans basically almost everything you... More 

Helpful?
1 Thank sweetpea1217
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you so much for the great feedback which we will definitely share with our team! It delights us here at the Ocean Key to know that our guests' needs are met and their expectations are exceeded with the variety of accommodations and amenities we provide. We will see you next year and thank you for choosing VSA Resorts as... More 

Columbus, Ohio
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 15, 2016

Traveled in August 2016 with two girlfriends. After 11 hours in a car we were fairly road weary. Check-in was quick and easy, the night attendant even let my friend use the pool bathroom while I filled out paperwork. There was a $100 refundable deposit, which was not a surprise to me because I called ahead to double check, but... More 

Helpful?
1 Thank bwompbwomp
Matthew A, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you so much for the gracious feedback. We are delighted to hear you had quite the experience while in Virginia Beach and an even more exceptional experience at the Ocean Key! We welcome you back next year with VSA Resorts as your vacation destination! In the spirit of hospitality, Matthew Allgood Assistant General Manager More 

Great Falls, Virginia
1 review
4 of 5 stars Reviewed August 12, 2016

Our family stayed June 18-25, 2016. We had a wonderful experience! The room was very nice, comfortable and clean with a great view! Pat, in the towel exchange, was very friendly and helpful! She made it very easy for us to get what we needed for the room. Carol at the front desk at night was very helpful! She answered... More 

Helpful?
Thank ahall22016
Mallgoodvsa, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you sincerely for the kind words and we are delighted to hear you had such an amazing stay with the Ocean Key! Exceptional and anticipatory guest service is what we continuously strive to provide and we are happy that Pat and Carol were able to make it so. We welcome you back to VSA Resorts as your vacation destination!... More 

1 review
4 of 5 stars Reviewed August 11, 2016

We stayed here from Aug. 8-10, 2016 and this was our first trip to Virginia Beach. This was our kid's, 8yr and 2yr, first time at a beach. We drove through the middle of the night and got there around 11:00 am. We were hoping our room would have been available early but it wasn't. The font desk staff said... More 

Helpful?
Thank Kristina D
Mallgoodvsa, Assistant General Manager at Ocean Key Resort, responded to this review

Thank you so much for choosing the Ocean Key Resort for your first Virginia Beach experience! We do sincerely apologize for the not so prompt check-in and the uncomfortable atmosphere in the hallway but we will certainly use this feedback as areas of improvement. We at the Ocean Key are happy though that the view was impressive and the Ferris... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Staying at a VSA Resort gives you all the comforts of home without having to mow the lawn, do the dishes, or fold the laundry. We love having fun with our guests and strive to give each person–big and small, young and young at heart–the best vacation memories possible.The Ocean Key Resort is located at the serene south end of Virginia Beach, the 142 unit smoke-free resort offers a family-oriented atmosphere with beach accents and soft colors. All vacation units are two-room suites with kitchenettes.On site amenities include:• 24 hour front desk service• Daily activities for all ages• Indoor Pool• Indoor Jacuzzi• Fitness Center• Activities Center & Gaming Room• Party Deck & Sun Patio• On-site parking• Complimentary guest laundry facilities• Complimentary wireless internet access• Complimentary tanning • Harris Teeter on-line shopping & grocery deliveryUnit amenities include:• King size pillow-top mattress• Queen size sleeper sofa• Kitchenettes with smooth top burners, convection/microwave oven, dishware, cookware, glassware and utensils• Full size refrigerator• Dishwasher• 2 flat screen televisions ... more   less 

Additional Information about Ocean Key Resort

Address: 424 Atlantic Ave, Virginia Beach, VA 23451-3611
Location: United States > Virginia > Virginia Beach
Price Range: $96 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ocean Key Resort 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Ocean Key Hotel Virginia Beach
Ocean Key Virginia Beach
Ocean Key Resort Virginia Beach Virginia
Ocean Key Resort Va Beach
Hotel Style:
#4 Top resorts Hotel in Virginia Beach
#7 Romantic Hotel in Virginia Beach
#21 Business Hotel in Virginia Beach
#21 On the Beach Hotel in Virginia Beach
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