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My family recently booked a long weekend vacation to get out of the snowy northeast. Unfortunately, we had a medical issue that has caused us to cancel our upcoming trip. I spoke with someone at the national customer service over the weekend, and was told...More
5 Thank kristino550
Response from Jay S, Front Office Manager at Holiday Inn & Suites North BeachResponded May 2, 2015
We are sorry that you were unable to visit Holiday Inn & Suites North Beach; however,we are happy to hear that Michael Gale our Director of Operations was able to assist you in your reservations request. We hope that you will get the opportunity to...More
Sooo I really had nothing bad to say about this hotel at all until we had dinner at the Square Whale Restaurant. The hotel itself offers plenty of amenities that we loved! Especially because of the kids, it did t matter that it rained because...More
7 Thank Parker S
Response from Michael G, Manager at Holiday Inn & Suites North BeachResponded April 15, 2015
Parker S
I am sorry your stay was less then exceptional and that you encountered so many issue during your stay. I will make sure it gets addressed and that this won't happen again. I would like for you to call me at the hotel...More
Always a great time at the Holiday Inn North in Virginia Beach. Great food, wonderful lazy river inside for when the weather is not great outside. The kids enjoyed seeing the tortoises in the play room and watching movies as well! Thanks to all the...More
1 Thank uvalaura
Response from Michael G, Manager at Holiday Inn & Suites North BeachResponded April 15, 2015
UVALaura
I want to thank you for being such a loyal guest to our hotel. I am glad to see that you keep coming back and I look forward to your next visit in Virginia Beach.
Michael G.
Director of Operations
We checked in around 7pm with Asia (sp.) Great customer service. She inquired about our stay, and made conversation with us while we were checking in.
Went to the room, (oceanfront King) and it was great! View was amazing, linen was sooo comfy. Cleanliness was...More
1 Thank Amanda L
Response from Michael G, Manager at Holiday Inn & Suites North BeachResponded April 13, 2015
Amanda L
Thank you for staying with us and I am glad to see that your stay was enjoyable. It was our pleasure to host you and look forward to seeing you next time travel takes you to Virginia Beach.
Michael G.
Director of Operations
The hotel was run down and the carpets in the hallway and elevator were very worn and stained.
They just need to remodel a little.
Their outside pools were not heated which is important when you are on vacation in April.
At least the beds...More
1 Thank TomPool
Response from Michael G, Manager at Holiday Inn & Suites North BeachResponded April 13, 2015
Good day Tompol
Thank you for staying with us and taking the time to write a review of our hotel. You made some good points and we will discuss this in our future planning. The outdoor pool would be a great April visit if it...More
When you book you have the option of oceanfront or ocean view. The ocean front are full panorama. The ocean view are the stepped back you are referring to.