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Holiday Inn Virginia Beach - Norfolk

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Holiday Inn Virginia Beach - Norfolk
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347 Reviews from our TripAdvisor Community

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Showing 342: English reviews
washington. NJ
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

For $179.00 a nite not worth the month. A rip off. Front desk staff give away the rooms as guests arrive so their 3p check inn is falsely advertised. We called ahead were told the room was ready arrived then we're told the room was given away by a very rude front desk employee who then proceeded to say the... More 

Helpful?
Thank Jacqueline D
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Jacqueline D, Thank you for taking the time to share your feedback regarding your recent stay. I am sorry that you experienced these issues. I would be happy to discuss this with you if you would like to reach out to me. I can be reached at my office number of 757-226-9113. Kind Regards, Mary Elizabeth Collins General Manager More 

Atlantic City, New Jersey
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

My daughter and I had the unpleasant experience of staying at this hotel for 3 nights. We stayed at the hotel as we were travelling with a group. The hotel is in complete disrepair. It should be closed down for renovation. The hotel, including the rooms, smell damp and mildewy. The rugs in the room were damp, so you could... More 

Helpful?
Thank Ideas4holiday
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Ideas4holiday, Thank you for sharing your recent experience at our Holiday Inn. I am sorry that you stay was less than stellar. I would welcome the opportunity to speak with you regarding these concerns. Please feel free to call me. My office number is 757-226-9113. Yours in Hospitality, Mary Elizabeth Collins General Manager More 

East Yaphank, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here because we were attending an event at the Sandler Performing arts center and wanted a decent hotel at a decent price. Which is a good option because its only 9 minutes away. The room was nice. The buffet breakfast was great! The staff there was amazing! Buffet had everything you could have wanted. It was never packed... More 

Helpful?
Thank passporttraveler
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear passporttraveler, Thank you for taking the time to share such kind words about our Holiday Inn! I am pleased to hear that you enjoyed your stay and that our staff was amazing! I will be sure to share your feedback with our team! Hopefully you will visit again in the future! Kind Regards, Mary Elizabeth Collins General Manager More 

Long Island, New York
Level Contributor
9 reviews
2 of 5 stars Reviewed 1 week ago

I was a guest at the hotel during Memorial Day weekend. Needless to say, I was not happy with my stay. I was there for a conference and at the same time was a biker group and children's wrestling team tournament. They noise went well into the wee hours of the morning. And after missing a flight and arriving late,... More 

Helpful?
Thank QIANA G
1 review
3 of 5 stars Reviewed 1 week ago

The hotel was clean and ok for one night. The beds need replacing. They were way too soft and noisy. Staff nice. If we go to area must have a bed that is more comfortable. The location was ideal for what we needed.

Helpful?
Thank Wanette W
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Wanette W, Thank you so much for taking the time to share your recent experience at our Holiday Inn! I am sorry the beds were too soft, but that we were able to meet your other needs. We would be happy to find you a firmer bed if you are coming back to the area. Just let us know.... More 

Herndon, Virginia
1 review
4 of 5 stars Reviewed 1 week ago

I had a great experience at this hotel. The room is not that perfect but its staff are very friendly. My best experience was at the blue bar, the bartender Malou is really really great, she's very accommodating.

Helpful?
Thank chelzea2006
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear chelzea2006, Thank you for taking the time to share such kind words about your recent stay at our Holiday Inn! I will be sure to recognize Maylou for the compliment you gave her as well! It is always wonderful when a team member of ours is recognized! Thank you kindly! Mary Elizabeth Collins General Manager More 

1 review
3 of 5 stars Reviewed 2 weeks ago

We enjoyed our short stay in Virginia Beach but I am afraid this will be our last time to stay at any Holiday Inn.After making this reservation I was transferred to Holiday Inn Club Vacation Promotions who had a special getaway offer. The details are complicated and impossible to understand completely when summarized over the phone by sales staff. Customer... More 

Helpful?
Thank Rebecca S
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Rebecca, Thank you for sharing the information about the reservation call you had. I would be happy to reach out to a corporate rep from IHG to see if they can assist since that is an IHG program and not directly related to our hotel. If you have a moment, please give me a call so I can get... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was a go to for our vacation needs for the fourth but after this experience we are highly pissed. Checkin around 7:00-Had to change room 3 times because back doors were broken. Didn't get into a room until 8:45/50pm. Unacceptable. Was late to an event at the beach due to the horrible check in and lack of safety... More 

Helpful?
Thank Alexis N
IHGService, Guest Relations Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear Alexis N, Thank you for your recent stay with us and reviewing our property. Please accept our sincerest apology for the issues you had with the room accommodations you received and during check-in. It is regrettable that we fell below your expectations. We work very hard to ensure our facilities and guest services are superior and strive to be... More 

Newark, Delaware
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Never thought I'd have to give a Holiday Inn two stars. Reception, lobby, and bar beautiful. Staff very friendly and helpful. Had problem with the bill. Manager corrected immediately. The room was the reason for two stars.It could use updating. Hole in carpet, dirt under glass top of desk, in bathroom, rusty chrome lamps. Mold/Mildew bathroom floor and in shower.... More 

Helpful?
Thank 1Johnny1
IHGService, Guest Relations Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear 1Johnny1, Thank you for being an IHG Rewards Club member and for leaving us a feedback. We are pleased to know you liked the friendliness of our staff and the style of our lobby and bar. We would like to apologize for the issues you had with your bill. We are glad that this was taken care off immediately... More 

Ohio
Level Contributor
191 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The rooms and halls smell like a combination of damp basements and bad body odors. Rooms even feel overly humid. Shower has moldy and dirty corners. Bed sheets smell horrible. Seems like they have a combination of mechanical problems and spotty cleaning.

Helpful?
Thank R0b3000
Mary Elizabeth C, General Manager at Holiday Inn Virginia Beach - Norfolk, responded to this review

Dear ROb3000, Thank you for taking the time to share your recent experience at our Holiday Inn. I am sorry to hear that you experienced some issues in your room. Our hospitality committee reviews each response from our guests as we value the feedback so that we can make our hotel a better hotel for our all of our guests.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally situated within minutes of Norfolk International Airport, the beautiful beaches of Virginia Beach, the restaurants & shops of Virginia Beach Town Center, and the Virginia Beach Convention Center the Holiday Inn Executive Center in Norfolk/Virginia Beach is a perfect destination whether you are traveling for business, to a local sporting event, or for a family getaway. The Holiday Inn Virginia Beach/Norfolk is centrally located between Virginia Beach, downtown Norfolk, Chesapeake & Williamsburg providing convenient access to Government Bases such as Norfolk Naval Station, Little Creek Naval Amphibious Base, Fort Story, Oceana Naval Air Station, & Norfolk Naval Shipyard & local businesses such as Verizon, Sentara Leigh, Riverside Corporate Center & Amerigroup. Traveling for sports events? The hotel is located near the Princess Anne Athletic Complex, Hampton Roads Soccer Complex & the USA Field Hockey National Training Center. Looking for fun things to do? The friendly staff of the Holiday Inn Virginia Beach/Norfolk will provide you information and directions to close by attractions such as the Virginia Aquarium & Marine Science Center, Cape Henry Old Lighthouse, Norfolk Botanical Gardens, and the Chrysler Museum of Art. We feature 20,000 sq. Feet of flexible ballroom space perfect for your company meeting, family reunion, wedding or social event from 5 to 500 people. From our entire staff we look forward to your visit! **Hot Tub and indoor pool are currently Closed For Renovation updates to follow** ... more   less 

Additional Information about Holiday Inn Virginia Beach - Norfolk

Address: 5655 Greenwich Rd, Virginia Beach, VA 23462-6515
Location: United States > Virginia > Virginia Beach
Price Range: $134 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Virginia Beach - Norfolk 3.5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Holiday Inn Virginia Beach - Norfolk Hotel Virginia Beach
Virginia Beach Holiday Inn
Hotel Style:
#15 Business Hotel in Virginia Beach
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