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Holiday Inn Virginia Beach - Norfolk

Traveler (150)
Room & Suite (40)
Dining (7)

About

#41 of 111 hotels in Virginia Beach
Location
Cleanliness
Service
Value
Ideally situated within minutes of Norfolk International Airport, the beautiful beaches of Virginia Beach, the restaurants & shops of Virginia Beach Town Center, and the Virginia Beach Convention Center the Holiday Inn Executive Center in Norfolk/Virginia Beach is a perfect destination whether you are traveling for business, to a local sporting event, or for a family getaway. The Holiday Inn Virginia Beach/Norfolk is centrally located between Virginia Beach, downtown Norfolk, Chesapeake & Williamsburg providing convenient access to Government Bases such as Norfolk Naval Station, Little Creek Naval Amphibious Base, Fort Story, Oceana Naval Air Station, & Norfolk Naval Shipyard & local businesses such as Verizon, Sentara Leigh, Riverside Corporate Center & Amerigroup. Traveling for sports events? The hotel is located near the Princess Anne Athletic Complex, Hampton Roads Soccer Complex & the USA Field Hockey National Training Center. Looking for fun things to do? The friendly staff of the Holiday Inn Virginia Beach/Norfolk will provide you information and directions to close by attractions such as the Virginia Aquarium & Marine Science Center, Cape Henry Old Lighthouse, Norfolk Botanical Gardens, and the Chrysler Museum of Art. We feature 20,000 sq. Feet of flexible ballroom space perfect for your company meeting, family reunion, wedding or social event from 5 to 500 people. From our entire staff we look forward to your visit! **Hot Tub and indoor pool are currently Closed For Renovation updates to follow**
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Property amenities
Pool
Room service
Free parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Hotel links
Visit hotel website
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Hotel deals
525Reviews
8Q+A
85Room tips
Traveler rating
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Popular mentions
The first thing I saw when arriving, was stains all over my bedding. both on the sheets and blankets, and the house keeping crew said there was no more sheets or blankets to replace these ones with. I had to sleep on the stains. My friend found a bug in her room, and the
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I held my family Reunion there and was very pleased with the Hotel Staff and the Catering Management. They were very accommodating as well as helpful in suggestions. The food for our formal Dinner was so delicious. Job well done.
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We came with a tour group for the weekend, not happy we were staying in the Holiday Inn to begin with! Hilton Honors customers! When we checked into the room, I noticed how badly the furniture was scratched, how musty room smelt! My husband went to use the bathroom, & the
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Response from IHGService, Guest Relations Manager at Holiday Inn Virginia Beach - Norfolk
Responded 1 week ago
Hello vacationbunny, Thank you for taking the time to write a review of our hotel. I'm sorry for any inconvenience you may have experienced due to issues with the scratched furniture; musty room smell; bathroom, & toilet that wouldn’t flush. Rest assured that we will continuously do our best to always improve so we can accommodate you better in the future. I do hope that you will allow us to welcome you back and give us another opportunity to make it up to you. Sincerely, Dianne L. Case Manager IHGService
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Rooms and furniture are outdated. Every piece of metal in room 228 was rusty. Wallpaper peeling off. Stains on the carpet and curtains. Carpet left dirt stains on the bottom of our socks. Upon check in furniture hadn’t been dusted and the fridge had spilled soda stains from
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Response from IHGService, Guest Relations Manager at Holiday Inn Virginia Beach - Norfolk
Responded 5 weeks ago
Hi Isabelle N, Thank you for your feedback. When planning a trip our hotel offers an upscale experience & a central location. Our aim is for you to enjoy the latest in hospitality trends. I understand that we miss fulfilling your expectation with the neatness of our property and I apologize for the setback. I want you to have a satisfying visit and it seems we dropped the ball with the upkeep of our place. I have shared your comments with the hotel's upper management team to be address internally. This will ensure a better stop in the future. I have also sent you a private message to discuss the issues further. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Happy to assist, Clarisse S. Case Manager IHGService
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+1
When I arrived there were 2 front desk clerks. One was on phone other looked up at me and continued counting their money drawer. No other guests were in line. It was 5 minutes before one of then finally acknowledged my presence and checked me in. Room 207 is very dirty.
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Response from FrancesK313, Hotel Operations at Holiday Inn Virginia Beach - Norfolk
Responded Apr 3, 2019
Dear trvlerjenn, I have read your review and I would like to offer my sincere apology for what appears to have been a less that stellar stay with us at our Holiday Inn. It is always our goal to offer our guests a clean comfortable room, but it is clear that in your case, we missed our goal. I hope that you made sure that our staff was aware of your dissatisfaction with your guest room. Someone should have jumped at the chance to make any changes necessary to insure that your stay improved. If that was not the case, again, I apologize. I can assure you that the appropriate personnel will be advised of your concerns and we will make sure that appropriate measures are taken to remedy the problems that you mentioned in your review. Warm regards, Frances Knight Hotel Operations
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PRICE RANGE
$135 - $263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn virginia beach - norfolk hotel virginia beachvirginia beach holiday inn
LOCATION
United StatesVirginiaVirginia Beach
NUMBER OF ROOMS
307
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