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BEST WESTERN Center Inn

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BEST WESTERN Center Inn
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316 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Apopka, United States
Reviewed 1 week ago

The room had a bad smell with cigarettes butts on the floor. It was a turn off to walk into a room that is supposed to be clean and finding cigarettes butts on the floor. The surroundings was smelling of marijuana. It was the first bad experience at Best Western. The attendant at the desk was dressed in bleached stain...

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Helpful?
Thank 952beverleyb
Andrea C, Front Office Manager at BEST WESTERN Center Inn, responded to this review

Dear 952beverleyb- Thank you for leaving a review for our property. We apologize that we have fallen short of your expectations. Providing clean rooms for our guests is one of our top priorities, so we apologize for the room discrepancy experienced at check-in. We would like to assure you that this is not a common experience & that this matter...

Reviewed November 4, 2016 via mobile

I had to come to Norfolk for a work related occasion. I went in to the front desk and presented my ID and credit card. I was told, in a rather nasty manner, "I don't need that, your room isn't ready, you need to come back in an hour". While waiting out in the parking lot, I had to listen...

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Helpful?
Thank Tmmacmartin
Andrea C, Front Office Manager at BEST WESTERN Center Inn, responded to this review

Dear Tmmacmartin- Thank you so much for posting your review. Here at the Best Western Center Inn we use all feedback (both positive and negative) as a way to see how we can improve the experience for all guests in the future. Although are are happy to hear that you enjoyed your room for your 4-night stay, we sincerely apologize...

Reviewed October 30, 2016 via mobile

This is a great place for the money. The hotel has easy access to the highway, the rooms are nice and the beds are very comfortable. The staff was very friendly and the breakfast was good with a great selection. I would stay here again.

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Helpful?
Thank aprils168
Andrea S, Front Office Manager at BEST WESTERN Center Inn, responded to this review

Dear aprils168- We sincerely appreciate the lovely review! Being hospitable towards our guests and providing clean rooms at a great price is a top priority. Please take care, & we look forward to seeing you on your next trip! Sincerely, Andrea L.S. & The Staff Of The Best Western Center Inn

New York City, New York
Reviewed October 19, 2016

I booked the hotel on short notice.The hotel was in the area we needed to be.Staff was very helpful. The rooms were clean,The shower was great. Not a great location for family travel but good for business.

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Helpful?
Thank edward d
Andrea S, Front Office Manager at BEST WESTERN Center Inn, responded to this review

Dear Edward D.- Thank you so much for your review! We are glad to hear that you were happy with our location & our friendly staff. Please take care, and we look forward to seeing you next time you're in the area! Sincerely, Andrea L.S. & The Staff Of The Best Western Center Inn

Reviewed October 4, 2016

We booked this room through a vacation group site that we are members of. We paid in advance for the discounted rate on 9/28/16. We arrived at the hotel late on the day of check in (I called the front desk to let them know we would be arriving late in the night). They had our reservations, but they told...

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Helpful?
Thank ane104
Andrea S, Front Office Manager at BEST WESTERN Center Inn, responded to this review

Dear ane104- Thank you so much for your review. Although we are hoping that you enjoyed the property itself, we apologize for any issues or miscommunication in regards to the booking. Please know that we have been in contact with your booking company for a week to try & find a resolution as to why the booking did not go...

Venice, Florida
Reviewed September 27, 2016

This hotel does not have sound on the FOX Business or FOX Channel. Every other channel has sound. This forces viewers to watch other "main stream, drive by" liberal media news channels. Also, breakfast is not "served" it is offered. Also, all room entrances are on the outside of building. NO interior entrances.

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Helpful?
Thank shaglf459
Andrea S, Front Office Manager at BEST WESTERN Center Inn, responded to this review

Dear shaglf459- Thank you for the review. We apologize if you had any issues viewing certain channels in your room. Like the majority of Hampton Roads, we have recently switched over to a brand new digital format for our televisions. We gladly would have fixed this issue while you were still in-house, as we understand that guests need the familiarity...

Parlin, New Jersey
Reviewed September 17, 2016 via mobile

We always stay at this Best Western on our way south. The rooms are spacious enough for us and clean. The staff is courteous and helpful. It's a short trip to the Virginia beach area and to many restaurants. We especially like that it's located right off the bay bridge and tunnels. It works for us!

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Helpful?
Thank Ssr6sd
Andrea S, Front Office Manager at BEST WESTERN Center Inn, responded to this review

Dear Ssr6sd- Thank you so much for your wonderful review! It makes us happy to hear that we are a regular stop for your trips down south due to our convenient location to the Chesapeake Bay Bridge Tunnel. Please take care, and we look forward to seeing you next time you're in the area! Sincerely, Andrea L.S. & The Staff...

Bronx, New York, Usa
Reviewed September 17, 2016

Anytime I visit Virginia Beach, I choose this Best Western location. It's close enough to all amenities and places I need to go. It's quiet and clean. I strongly recommend this location. It won't disappoint you!

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Helpful?
Thank Suzanne V
Andrea S, Front Office Manager at BEST WESTERN Center Inn, responded to this review

Dear Suzanne V.- As always, it is a pleasure having you at our property! We as a staff pride ourselves on providing great hospitality and clean rooms to all of our guests, so it is always great to receive feedback on this from wonderful folks such as yourself. Please take care, and we look forward to seeing you for your...

New Yorj
Reviewed September 12, 2016

While the room was basic and the linens could be replaced, this hotel, and Andrea in particular, saved us when we needed a place to stay last minute due to the recent hurricane. Andrea ensured a pack 'n play was available for our toddler to sleep in and kindly helped me in my frazzled state by phone from the airport....

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Helpful?
Thank dansh99
Andrea S, Front Office Manager at BEST WESTERN Center Inn, responded to this review

Dear dansh99- I would like to personally thank you for your wonderful compliments! Here at the Best Western Center Inn we always help our guests in any way possible, so it makes me happy to hear that we were able to assist you during this particularly awful storm that we experienced on the East Coast. I remember speaking with you,...

Jacksonville, Florida
Reviewed September 9, 2016 via mobile

This place was great. The staff were very friendly. We only stayed one night while passing thru. The outside doesn't look like much, though the pool appeared clean and well maintained. Inside was very nice. Good basic amenities including coffee, microwave, and fridge. Everything was very clean and very comfortable. For the money I was expecting much less, but I...

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Helpful?
Thank Charles B
Andrea S, Front Office Manager at BEST WESTERN Center Inn, responded to this review

Dear ytsejam27- We sincerely appreciate your review of our property! Although we are a small location that is somewhat tucked back from the road, we are glad that to hear that you were pleasantly surprised by our great amenities, cleanliness, and comfort factor. It has always been our pleasure to deliver a hospitable experience to our guests at a great...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Center Inn offers guests exceptional service, top-notch amenities and an unbeatable location all at a price travelers can afford. Newly remodeled, this Virgina Beach/Norfolk area hotel offers convenient access to many local attractions, shopping and dining options in Virginia Beach. Guests will enjoy spacious guest rooms featuring cable satellite television, refrigerator, microwave and free high-speed Internet access. The Best Western Virginia Beach/Norfolk serves a complimentary full breakfast each morning. The hotel's outdoor swimming pool is a great on site retreat for hotel guests. Guests traveling to the Norfolk area on business will also appreciate the variety of business services available on property. ... more   less 

Additional Information about BEST WESTERN Center Inn

Address: 5718 Northampton Blvd, Virginia Beach, VA 23455-3704
Location: United States > Virginia > Virginia Beach
Price Range: $70 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Center Inn 3*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, TripOnline SA, Travelocity, Priceline, Hotels.com and Odigeo so you can book your BEST WESTERN Center Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel Virginia Beach
Best Western Virginia Beach
Virginia Beach Best Western
Hotel Style:
#9 Best Value Hotel in Virginia Beach
#23 Business Hotel in Virginia Beach
#30 Romantic Hotel in Virginia Beach
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Center Inn staff and other travelers.
9 questions
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over a year ago
Philadelphia, Pennsylvania
10 months ago
South Boston, Virginia
over a year ago

See all questions (9)

Questions? Get answers from BEST WESTERN Center Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms are on 2 levels.Upper might be quieter”
 of 5 bubbles edwardd989, Oct 19, 2016 | Read review
“Don't pay more than 90.00 a night plus tax...this hotel is an econolodge with a BEST WESTERN SIGN~Beware!”
  • bugs
 of 5 bubbles hunneybun07, Aug 9, 2016 | Read review
“ask for room not facing the street as it may help muffle some construction noise. Also, no elevator for 2nd floor.”
 of 5 bubbles lmozz, Jul 23, 2016 | Read review
“There were no elevators to the second floor.”
 of 5 bubbles T7013OEdonnac, Oct 30, 2015 | Read review
“Book somewhere else unless you get a really good deal and just need a place to stay.”
 of 5 bubbles 397nickip, Aug 12, 2015 | Read review
5 of 5
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