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Sheraton Oceanfront Hotel

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Sheraton Oceanfront Hotel
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911 Reviews from our TripAdvisor Community

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Showing 904: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I loved this hotel. It is so dog friendly -- only place comparable dog-wise are Kimpton properties. Rooms were quiet, beds comfortable, and the maids and managers were nice and helpful. The ladies in the restaurant also provided great customer service. I loved the complimentary self parking and the rooms facing the ocean. There is an indoor jacuzzi and pool... More 

Helpful?
1 Thank Suzanne P
Washington DC
1 review
5 of 5 stars Reviewed 2 weeks ago

I brought my best friend and her 2 year old for the weekend to get her first breath of ocean air. Everything was perfect - the room, the view, the service, and of course the location! Charalese from the Reservations Department and William at the Front Desk were awesome and very helpful, as well as the bellman/valet team.

Helpful?
Thank Passion4worldtravel
Daniel C, Front Office Manager at Sheraton Oceanfront Hotel, responded to this review

Thank you so much for taking the time to write such kind words about our team members. We love helping you make memories and the pictures you uploaded made us all smile. We look forward to you joining us again soon. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

It was actually a couples weekend with a day is it from me. The buffet has made to order eggs. I'd have preferred the pancakes be made to order also; they were quite chewy. Overall, quite a tasty breakfast. Super nice front desk. They delivered Mom a personalized birthday dessert. Nice clean indoor and outdoor pools. Love the temperature of... More 

Helpful?
Thank Susan B
Daniel C, Front Office Manager at Sheraton Oceanfront Hotel, responded to this review

Susan we are happy to hear that your Mom enjoyed her birthday with us. Be sure not to wait another year to come see us again. More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago via mobile

Just stayed here with my wife and daughter. Ocean view room was perfectly nice. My only issues that stop me from five stars are that the bathroom had no overhead fan, ice machine at the end of the hall was broken, and one of the two elevators was out of service and the other one was ridiculously slow. I found... More 

Helpful?
Thank A TripAdvisor Member
Daniel C, Front Office Manager at Sheraton Oceanfront Hotel, responded to this review

Thank you for taking the time to write a review for us. We are delighted to hear that you enjoyed the staff and we were recently able to get the ice machine and elevator fixed. We look forward to your next stay with us. More 

Macungie, Pennsylvania
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Disappointing. Pool was dirty and the water not cleaned. Some in our group had trouble with the key cards for their rooms and (due to a broken elevator and long waiting periods for the working one) had to walk up and down 5 flights of stairs to have the keys reset. This happened to us on two different days. Some... More 

Helpful?
Thank Roger R
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My greatest criteria for a good hotel stay is that the hotel is very clean. This hotel met that need. On top of that it is right on the ocean, walkable to anything you would want to do in Virginia beach, and the staff are friendly/helpful. I would stay here again.

Helpful?
Thank Kristina I
Daniel C, Front Office Manager at Sheraton Oceanfront Hotel, responded to this review

Thank you Kristina for taking time to review our property. I will happily share your thoughts with the housekeeping team and we look forward to exceeding your expectations the next time you are in town. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Poorly maintained hotel, one elevator not working, poor customer service, got the jacuzzi room and jacuzzi. My daughter had some kind of reaction perhaps to cat hair. I asked to possibly switch and they told me "you are probably going to have to switch hotels since we are pet friendly". I left a day early. Right on the beach and... More 

Helpful?
Thank Paul S
Daniel C, Front Office Manager at Sheraton Oceanfront Hotel, responded to this review

Paul, I certainly apologize for your experience and I'm sorry we could not connect during your stay, I tried to reach you on your cell phone and room phone. Due to the occupancy of the hotel we were unable to offer a complimentary upgrade and you were unfortunately placed in a room that does allow pets. I did have a... More 

Fredericksburg, Virginia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room was clean and comfortable and if that's all you are looking for this is for you. The bathroom was small and uncomfortable. No common amenities, I.e., coffee in the lobby. The pool was filthy every day. The pool area tiny and closed in. The common areas where people exit and enter, unclean and unkempt. No one monitoring any... More 

Helpful?
Thank KATYDID51
Daniel C, Front Office Manager at Sheraton Oceanfront Hotel, responded to this review

KATYDID51, I'm so happy to hear that your room was clean and comfortable. We will take a look into our pool cleaning schedule from the dates of your stay and see what we missed. We strive to get better every day and we appreciate your feedback, see you next time!! More 

Charleston, WV
Level Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed with my sister in law overnight on labor day weekend and was pleasantly surprised. The hotel was clean, we were on the first floor near pool.. and we arrived the Sunday after Hermine went thru and the pool bar was closed.... debris was around the hotel.. but overall they were doing a good job to pick up. I... More 

Helpful?
Thank masseytravels
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Cant wait to go back, love the staff and quickness of the staff to park car and bring things up to your room, super nice at front door. loved my stay everything is clean and Starbucks coffee and tazo tea. I loveeeeeddd it. View was blocked a little bit by new construction of the outdoor new workout and activity being... More 

Helpful?
Thank Desiree C
Daniel C, Front Office Manager at Sheraton Oceanfront Hotel, responded to this review

Desiree, thank you for sharing your positive interactions with our associates. We work hard every day so that guests like you have similar experiences, again thanks for taking time to share and we will see you soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Cabanas Seaside Bar and Grill
The Cabanas Seaside Bar and Grill
Cuisines: American, Bar, Grill
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Warm welcomes and great ocean views greet you at the Sheraton Oceanfront Hotel. Situated on the exclusive northern end of the Virginia Beach Boardwalk with direct beach access. ... more   less 

Additional Information about Sheraton Oceanfront Hotel

Address: 3501 Atlantic Ave, 36th Street & Atlantic Avenue, Virginia Beach, VA 23451-2816
Location: United States > Virginia > Virginia Beach
Price Range: $96 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Oceanfront Hotel 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Sheraton Virginia Beach
Virginia Beach Sheraton
Hotel Style:
#5 Green Hotel in Virginia Beach
#21 On the Beach Hotel in Virginia Beach
#22 Romantic Hotel in Virginia Beach
#30 Business Hotel in Virginia Beach
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