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Sheraton Tysons Hotel

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Sheraton Tysons Hotel
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333 Reviews from our TripAdvisor Community

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Showing 322: English reviews
1 review
2 of 5 stars Reviewed April 7, 2015 via mobile

Stayed in april for the cherry blossom festival. The rooms are very out dated and feel worn. We had to move rooms b/c the tv and air didn't work only to get another room that the tv and clock didn't work. The beds were clean and there were plenty of towels. The outdoor pool was closed and the indoor pool... More 

Helpful?
Thank cdturna
Mike C, General Manager at Sheraton Tysons Hotel, responded to this review

Dear cdturna, We are overall delighted that you enjoyed your stay, however I apologize on behalf of the staff that you did not get that "special" feeling you were looking for! One of our core values here is to "Feel Special" and I would welcome the opportunity for you to come back so we can do just that! Please keep... More 

1 review
3 of 5 stars Reviewed April 5, 2015 via mobile

Service is pretty slow. staff is nice but it depends what ethnicity you belong to mostly. Thats what i felt and what they made us felt in the club lounge. The host just flipped his side when we put a thick tip on the table and couldnt stop praising and stuff

Helpful?
Thank Karan K
Mike C, General Manager at Sheraton Tysons Hotel, responded to this review

Dear Karan K. Thank you for your feedback. We strive to create an exceptional experience for our guests, but clearly we did not meet your expectations. Please accept our sincerest apologies. We'd be happy to discuss these opportunities with you. Feel free to contact me directly at 703-448-1234 or at admin@sheratontysons.com. Sincerely, More 

Harrisonburg, Virginia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 2, 2015

I cannot begin to express my anger with this company and this hotel. We checked in Friday and I used my debit card. Upon check-out on Sunday morning, I had THREE charges on my Debit Card for the same amount! The manager stated this was a policy to ensure the debit payment was available when the check-out transaction occurred. When... More 

Helpful?
1 Thank Charlton1862
Mike C, General Manager at Sheraton Tysons Hotel, responded to this review

Dear Charlton1862, Please accept our apologies for the inconvenience, and the delay in releasing the extra authorized amount on your card during your time spent with us. This is certainly not the Sheraton experience we aim to provide our guests and I am truly sorry this happened to you. We had our system upgraded that weekend which is a routine... More 

Stafford, Virginia
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 31, 2015

We were at the hotel for a dance conference. The hotel was at full capacity for the conference. The hotel itself was nice, the staff was accommodating, the rooms were nice. The breakfast buffet was good and the staff there was nice also. There were issues however, with the billing of the hotel - rooms and charges were applied to... More 

Helpful?
1 Thank Barbie S
Mike C, General Manager at Sheraton Tysons Hotel, responded to this review

Dear Barbie S Thank you for your compliments about our rooms being clean and comfortable; so was the food in the restaurant and your comments are very much appreciated. Yes we did have unfortunate glitch in our system that weekend which happened right after we got our system upgraded. Unfortunately the system was over authorizing the amounts but was never... More 

Washington DC
1 review
1 of 5 stars Reviewed March 29, 2015

This hotel is horrible! Not only is the hotel staff rude and abrupt, during our stay the line to check out was 40 minutes long because their computer system triple charged everyone. If you are brave enough to stay make sure you watch your credit card statement! Rooms are clean, but nothing special. Vanity area is bathroom is so poorly... More 

Helpful?
Thank twinmom1
Mike C, General Manager at Sheraton Tysons Hotel, responded to this review

Dear twinmom1, Please accept our apologies for the issues you were not impressed with as this is certainly not the Sheraton experience we aim to provide our guests and I am truly sorry this happened to you. I understand you were part of the dance group this weekend and unfortunately our computer system had a glitch in holding more credit... More 

Fredericksburg, Virginia
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed March 28, 2015

This weekend is our third year in a row staying at this hotel for our daughter's dance competition. As with the previous two years, we're having issues. This year, they are making us move rooms because our room needs to go to someone else. When we checked in last night, Elizabeth (who checked us in and said she was in... More 

Helpful?
Thank BoltsMan
Mike C, General Manager at Sheraton Tysons Hotel, responded to this review

Dear BoltsMan, Thank you for taking the time to write and share feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. Our goal is to provide our guests with a memorable and enjoyable experience from start to finish and we are truly sorry... More 

Gaithersburg, Maryland
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 27, 2015

Great visit to the Sheraton. Was there for a conference, and the hotel was busy but the service was great and the hotel very clean. My room was great, bed very comfy and nice view. Front desk was very helpful, and the staff very engaged in helping customers. Food at our meetings was excellent. I would definitely go back!

Helpful?
1 Thank z_man_and_the_girls
Mike C, General Manager at Sheraton Tysons Hotel, responded to this review

Dear z_man_and_the_girls, Thank you for your sincere comments regarding the staff was engaged in helping customers which is our way to exceed your expectations. Making sure you had 100% satisfaction was and will continue to be our goal. We are pleased to hear about your loyalty to The Sheraton Tysons and are honored to hear that you will be staying... More 

Raleigh, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 27, 2015

We stayed this past week at the Sheraton Tysons Corner. A very nice hotel with clena carpet, big rooms and a very nice staff. Mike the General manager was always visible and did a great job keeping the team working together. There were many airline crews, conventions and other guests at the hotel and all worked well together. We enjoyed... More 

Helpful?
1 Thank Wilma C
Mike C, General Manager at Sheraton Tysons Hotel, responded to this review

Thank you, Wilma C, for your kindness, recognition and your generosity with your feedback. We were thrilled to have the opportunity to host the group. Our team is truly inspiring to me, and their dedication to our guests touches me every day. I am proud to work beside them and I am overjoyed when they exceed our guests' expectations. I... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 26, 2015

We had a 250 person meeting and they treated us like rock stars! From the moment I checked in from the moment I left – I felt well taken care of. The front desk team was super nice and gave a lot of great ideas for our free night. Take Metrorail. It goes right to the hotel. It’s only 2... More 

Helpful?
1 Thank Ron W
Mike C, General Manager at Sheraton Tysons Hotel, responded to this review

Dear Ron W, It was a pleasure to note how much you enjoyed the events held with us and we would like to take this opportunity to thank you for your continued support. We appreciate the survey and letting our future guest know what to expect. Thank you. Sincerely, More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 23, 2015 via mobile

Check in was seemless. Desk clerks were professional and very helpful. Breakfast in the starwood lounge was good & the view was awesome. Room was very comfortable. Check out was a breeze. We really enjoyed the stay!

Helpful?
2 Thank Stephen M
Mike C, General Manager at Sheraton Tysons Hotel, responded to this review

Dear Stephen M, Thank you for sharing your feedback with us. I have shared your review with my colleagues who were happy to read your wonderful comments about our property and being a staff friendly hotel. It is a pleasure to read about our guest loyalty to the Sheraton Tysons and we are glad to hear that all the amenities... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Tysons Hotel is a great choice for traveling to the Washington, D.C. area. Our hotel is just moments away from Washington, D.C. and from many local corporate offices. ... more   less 

Additional Information about Sheraton Tysons Hotel

Address: 8661 Leesburg Pike, Tysons Corner, VA 22182-2206 (Formerly Sheraton Premiere at Tysons Corner)
Location: United States > Virginia > Fairfax County > Tysons Corner
Price Range: $88 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Tysons Hotel 3.5*
Number of rooms: 437
Reservation Options:
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Also Known As:
Sheraton Premiere At Tysons Corner Hotel Tysons Corner
Sheraton Hotel Vienna
Sheraton Tysons Corner
Sheraton Vienna
Vienna Sheraton
Hotel Style:
#6 Business Hotel in Tysons Corner
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