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Red Roof Inn Roanoke - Troutville

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Red Roof Inn Roanoke - Troutville
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227 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Castlewood, Virginia, United States
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed on Sept 11th on our way to Atlantic City NJ. The staff was super nice & above & beyond helping in anyway they could. All rooms are inside rooms & super nice. Elevators were fast, the ice machine was just as you step out of the elevators so everything was convenient & the continental breakfast was good as... More 

Helpful?
Thank Jimmy H
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for a great review and sharing your positive experience with others. We work very hard to exceed the expectations of our guests. Please try our 24 hrs. fresh coffee in the lobby during your next visit. I will make sure to share your comments with rest of our team. An excellent review like yours, is always... More 

Miami
Level Contributor
314 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 1 week ago

There was an elevator for the second and third floor clients. The back parking lot is very close to the elevator and lobby. In the morning we used the trolley to take our belonging to the car. It was very helpful. Continental breakfast was/is available. Cracker Barrel is close by. The refrigerator and microwave are available for your convenience. The... More 

Helpful?
Thank Edith P
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear guest, Thank you for staying with us and your nice review. I am glad that you enjoyed our convenient location and well designed building. Most Red Roof Inn locations do not offer breakfast since we are a budget chain. We chose to offer it because of our interstate location. It is a basic but it saves travel time and... More 

Niagara Falls, Canada
Level Contributor
77 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here on our way home from our vacation. After a long day on the road this was a welcome place to sleep for the night. Complimentary tea, coffee, hot chocolate and breakfast were great! The room was clean and the bathroom was really big.The staff member, Shirley, was a really pleasant person and a great help.

Helpful?
Thank kesszzz
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Kesszzz, Thank you very much for your great review and confidence you have shown in our Red Roof Inn. We value you as a guest and would be pleased to welcome you again in the future. I am glad that our team and Shirley provided the level of service we promise. We take pride in our customer service and... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The rooms are clean and priced very well. The staff is very helpful! I travel there alot on business and always deal with the front desk clerk named "Jojo". She has always been very helpful and goes out of her way for her guests. I do highly recommend the Red roof inn in troutville if you are passing through.

Helpful?
Thank Ryan B
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, We appreciate a five star review and encouraging comments regarding your recent stay at the Troutville (Roanoke) Red Roof. We are proud of our clean comfortable rooms and excellent guest services. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with JoJo and the rest... More 

Melbourne, FL
Level Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stopped at this Red Roof Inn while travelling, and am glad I did. The price was amazing for what you get....the room was a good size, with a microwave and mini-fridge, and free breakfast is included. There is an indoor pool, but it was either being repaired or remodeled. The front desk staff were both friendly and efficient. I... More 

Helpful?
Thank WanderingFool47
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for sharing your positive experience with others. I feel proud to know that our hard work is paying off. We always try to exceed the expectations of our guests. Thank you for your keen observation about our lighting in the breakfast area. I will make sure to share your comments with Shirley and rest of our... More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 20, 2016 via mobile

Right beside Cracker Barrel. Holiday Inn and Quality Inn are next door and twice the money. JoJo greeted us. Friendly girl from New Orleans. Clean room. Awesome bed. Pillows were oddly small but comfy! Definitely will come again when in the area. Close to Blue Ridge and all of the local awesome roads.

Helpful?
Thank Mark H
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for sharing your positive experience with others. We feel proud to know that our hard work is paying off. Jo Jo is really appreciated your compliment. I will make sure to share your comments with the rest of our team. An excellent review like yours, is always an encouragement to all of our staff as we... More 

Philadelphia, Pennsylvania
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 19, 2016

The room was about what you'd expect from a Red Roof Inn. Clean and adequate. I had booked through the site and had been clear about needing a ground floor for our dog and even for me. I have problems with elevators due to a head injury. The girl at the desk told me there was no such request and... More 

Helpful?
Thank let r
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Thank you for staying with us and your honest review. I apologize again for not offering you a ground floor room. As I explained to you earlier in your survey, we have very limited rooms on the ground floor so it is impossible to honor every request. Guests with wheel chairs are the first in priority. I hope... More 

Philadelphia, Pennsylvania
2 reviews
1 of 5 stars Reviewed August 9, 2016

This Red Roof is horrendous. It smelled of mold and wet carpet upon walking in. My room wasn't much better either. It smelled like body odor, wet carpet, and mold. The carpet felt slightly damp, and it wasn't vacuumed and it was crumbs on the floor. In the morning I had to have the water in the shower run for... More 

Helpful?
Thank locksofebony
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear guest, I am really sorry to read your review. We are in hospitality business and the first thing we learned that customers are always right. I already sent you an apology. I would like to clarify a few things for my desk agents. Shirley is our most polite desk agent. She was trying to explain you the authorization hold... More 

Travelers are raving about these Troutville hotels

Hamburg, New York
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 25, 2016 via mobile

We were looking for an inexpensive hotel for a night. The hotel was clean and had free breakfast which was a plus. A little musty, but all in all served its purpose. The desk clerk called our room to ask if everything was satisfactory which was unexpected.

Helpful?
Thank Duke2016
JATIN P, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear guest, Thank you for staying with us and your nice review. I am glad that our team provided the quality and cleanliness which we promise during your stay. Our team strives to provide the best service and experience every day. I appreciate your feedback as this will only help us to improve our levels of commitment to our guests.... More 

dc
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 17, 2016

We stayed there for two nights and the service was superb. In particular, Jo Jo who checked us in was very helpful and delightful. Her restaurant and tourist attraction recommendations were on point! We plan on visiting the city quite frequently, and will defiantly be staying here!

Helpful?
Thank Sheretta H
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear guest, Thank you for your great review. We are really happy to know that you had a wonderful experience with us and our great guest services. Jo Jo and the rest of our team members are going to work even harder. A little appreciation goes a long way. We promise to make your next stay even better. See you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Red Roof Inn Roanoke - Troutville

Address: 3231 Lee Hwy, Troutville, VA 24175-6319
Location: United States > Virginia > Troutville
Price Range: $53 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Roanoke - Troutville 2*
Number of rooms: 84
Reservation Options:
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Also Known As:
Red Roof Inn Roanoke - Troutville Hotel Troutville
Red Roof Inn Troutville
Troutville Red Roof Inn
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