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Red Roof Inn Roanoke - Troutville

3231 Lee Highway South, Troutville, VA 24175
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Red Roof Inn Roanoke - Troutville
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218 Reviews from our TripAdvisor Community

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Showing 216: English reviews
dc
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed there for two nights and the service was superb. In particular, Jo Jo who checked us in was very helpful and delightful. Her restaurant and tourist attraction recommendations were on point! We plan on visiting the city quite frequently, and will defiantly be staying here!

Helpful?
Thank Sheretta H
Little Rock, Arkansas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room was clean and quiet. The staff was friendly and helpful. Nice value for the price. We would recommend this hotel to any traveler. We did not have pets on this stay, but choose this hotel for the value and comfort.

Helpful?
Thank Michael S
Baltimore, Maryland
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The towels were postage stamp size and my wife came away with bug bites. We only stayed one night, but it was one too many. Both my wife and her brother came away with bug bites. I was somehow spared.

Helpful?
Thank Dixie21228
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Guest, Please accept my sincere apologies for this isolated incident. We are very serious about our cleanliness and watchful of any type of insects. I already have called our exterminator to inspect our entire building and apply the necessary treatment if detected. Again I am very sorry for the experience you had and will make sure that it never... More 

Travelers are raving about these Troutville hotels

Huntersville
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great stay. We stay at a lot of Red Roofs and this one is well maintained, clean, and the staff is friendly and accommodating. We enjoyed having the microwave and refrigerator and they offered a great breakfast each morning. We travel with a small dog and there were great open spaces to give her good walks. We... More 

Helpful?
Thank Kay M
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Thank you for staying with us and your nice review. I am glad that JoJo provided the level of service which we promise during your stay. Our team strives to provide the best service experience and in this case, we felt that we assisted you with every need and service required swiftly and with care for your satisfaction. I appreciate... More 

Vero Beach, Florida
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a very enjoyable stay. The freezer was a big help to refreeze our freezies for our trip. The room was clean and comfortable with space for our coffee maker. The breakfast was minimal but enough for us - no hot dishes. Our biggest problem here was the major construction that made getting into and out of the hotel... More 

Helpful?
Thank Marilee B
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear Marilee B: We are glad to know that you had a very enjoyable stay. Thank you for sharing it. Please try our 24 hrs. fresh coffee in the lobby next time. I am sorry about the construction at the interchange. Once they are done, it will be very convenient to get on and off the interstate. Construction on the... More 

Reston, Virginia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this hotel is an older building, but rooms clean and staff very friendly. Price is super cheap and breakfast is included, danishes and cereal, coffee and juice. We arrived early and they let us check in early without an extra charge.

Helpful?
Thank 416canD
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear guest, I'm happy that you had a wonderful experience with us and you shared it with others. We are proud of our reasonable rate structure, excellent quality and great customer service. Our staff members will be really happy to read your review. Thank you once again and hope to see you soon. More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 5 weeks ago

I travel a lot for business and have stayed in numerous red roof hotels. I was so pleased with my 2 night stay here that I am taking time to write this review. This was the nicest red roof I have ever stayed at. It was exceptional clean and the front desk people were very friendly. You will not find... More 

Helpful?
Thank dmoff104
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear guest, Thank you for staying with us and your excellent review. I am glad that our team provided the level of service which we promise during your stay. Our team strives to provide the best service experience. I appreciate your feedback about hotel cleanliness as this will only help us to improve our levels of commitment to our guests.... More 

Dayton, Ohio
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed June 13, 2016

I was excited at trying another Red Roof Inn after the luck that I had in Springfield, MA a week ago. I should have driven a little further, taken a "Right turn Clide" and paid a "few dollars more". When entering I could see that the people were three deep at the counter. First bad sign. Nice lady trying to... More 

Helpful?
Thank Fogymtn
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear guest, Thank you for your review. I am really sorry for the room and the floor you were assigned. We have only 16 rooms on the ground floor. These includes rooms with wheel chair accessibility and senior rooms. Most of our guests travel with pets since we have free pet policy. It is next to impossible to honor every... More 

1 review
4 of 5 stars Reviewed June 2, 2016

Stayed here in the middle of a 5 week road trip, got exactly what we needed!! Front desk staff (JoJo) was friendly, knowledgeable, and inviting, and was comfortable allowing us to inspect the room before check-in. Rooms are a little outdated (furniture and patterns), towels could've been softer; but bed was comfortable, linens were immaculately clean, fridges & microwaves in... More 

Helpful?
Thank Katie K
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Dear guest, Thank you for your nice review and honest suggestions. We are proud to know that our hard work and great customer service are paying off. A special thanks from JoJo. I am sorry for the closed pool. Please try our 24 hrs. fresh coffee in the lobby next time. Hope to see you soon. Thank you once again... More 

Richmond, Virginia
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 30, 2016

Stayed with my sister and her kids - got the hotel for a great price and a free breakfast was included. Breakfast was choice of juice, cold cereal, pastries, toast or English muffins, coffee and a hot cereal. No pool, but pets are allowed and kids stay free. Short drive to downtown Roanoke or a bit longer and you could... More 

Helpful?
Thank Jennifer G
GM-JVP, General Manager at Red Roof Inn Roanoke - Troutville, responded to this review

Thank you for staying with us and we are glad to know that you had a wonderful time. Your nice review will help so many travellers who are always looking for a clean and comfortable hotel with reasonable rates and excellent customer service. It was worth explaining that free pets, kids and breakfast is a bonus. I apologize for the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Red Roof Inn Roanoke - Troutville

Address: 3231 Lee Highway South, Troutville, VA 24175
Location: United States > Virginia > Troutville
Price Range: $57 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Roanoke - Troutville 2*
Number of rooms: 84
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Also Known As:
Red Roof Inn Roanoke - Troutville Hotel Troutville
Red Roof Inn Troutville
Troutville Red Roof Inn
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