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Comfort Suites Suffolk-Chesapeake

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Comfort Suites Suffolk-Chesapeake
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104 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Duncan, South Carolina
1 review
4 of 5 stars Reviewed 1 week ago via mobile

The hotel was clean and reasonably priced. The location is convenient off major highway. The room temperature control was good, noise was not a problem and staff was friendly. I would definitely stay again when I'm in the area again!

Helpful?
Thank ChuckChurch1
Martinsville, Virginia
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was very clean and bed was comfortable. Check in was quick and easy. Desk staff very friendly. Room was quiet even with a collage football team staying there and an AMVETS convention being held there. Complimentary breakfast was average. It would be nice if a resturant was nearby.

Helpful?
Thank mels220
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Mels220, Thank you for taking the time to review our property, We are pleased to see that your room was clean and comfortable and that you were not disturb by the other groups staying with us. Again thank you for your feedback and we hope to see you again at Comfort Suites in Suffolk in your next trip to... More 

Level Contributor
85 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed August 21, 2016

We booked through a 3rd party website so I expected a certain type of room but got another. The hotel was full but they did accommodate the number in my party. The woman at the desk was pleasant and explained the situation. The room was clean, the bed extremely comfortable, flat screen tv w/cable, and the bathroom updated. The room... More 

Helpful?
Thank Ksb2012
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Ksb2012, We would like to thank you for taking the time to post a review of our property. We are happy to see that your expectations were meet and that you enjoy your stay. On the other hand allow us to apologize for the reservation issue you suffer but glad that we were able to work things out to... More 

Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 12, 2016

Great property, price and amenities. Great location, close to the interstate, shopping night life. Plenty of parking, an indoor pool and business center. Friendly and courteous staff. Continental breakfast is awesome.

Helpful?
Thank roulhack
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Roulhack, On behalf of my Team and my self we would like to thank you for taking the time to post a review of our Comfort suites in Suffolk. Is very nice to know that our staff was friendly and courteous and that you enjoyed the area and amenities. Thank you again for your feedback and we hope to... More 

Crewe, Virginia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 31, 2016 via mobile

Ugh! We came a year ago and I thought it was nice. Completely run down. Dirty. Horrible experience that will be hard to forget. The only nice thing I can say is they finally cleaned their fish tank and added new lobby furniture ... But DON'T BE FOOLED!! Stay anywhere but here! The room was dirty and need of repair.... More 

Helpful?
Thank Brenda F
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Brenda, Thank you for taking the time to complete a survey regarding your recent stay at Comfort Suites Suffolk - Chesapeake. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared all your feedback with entire staff to ensure we handle these types of situations differently in... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed July 27, 2016

Hotel was at capacity, it was very crowded but everyone who was staying there seemed to be very respectful of each other. The pool was in constant use and the small workout room usually had a few people in there. Pros: comfortable bed, family friendly, decent breakfast (eggs, sausage, bagels, waffle) Cons: bathroom fan was incredibly noisy. Only one half... More 

Helpful?
Thank fungranny55
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Fungranny, Thank you for posting a review of your stay at our hotel, my team and I are happy to see that you have a pleasant, quiet stay and that you enjoyed our free amenities. We will be working on correcting the issue with the toaster in our breakfast area. We hope to see you soon! and thank you... More 

Front Royal, Virginia
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 26, 2016 via mobile

This is an okay hotel and I would stay at it again. Check-in went very smoothly, and front desk staff was friendly and accommodating. The rooms (suites) are clean and comfortable. My only complaint is the breakfast which was very nothing to get excited over, typical of Choice Hotels. The omelets were burned around the edges but the cheese wasn't... More 

Helpful?
Thank Ed R
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Ed R, My team and I would like to thank you for taking the time to post a review of our hotel. we appreciate very much that you found our staff to be very friendly and accommodating. We will take into consideration your feedback about our complementary breakfast and will try to do everything possible to improve it. Again... More 

Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 23, 2016 via mobile

We are staying here to attend a family wedding. When we arrived the front desk clerk was overwhelmed and did not seem to happy for another couple checking in. The floors in both elevators were a sticky filthy mess. The pool water looks quite cloudy so we are NOT going in. The breakfast foods were not being restocked very quickly... More 

Helpful?
Thank Paul F
Ray R, President at Comfort Suites Suffolk-Chesapeake, responded to this review

I apologize for the issues that you ran into and will address them with the management team immediately. Thank you for your comments and I do hope that you will give us another chance to show what a clean and well run hotel we have. More 

Alexandria, Virginia, United States
Level Contributor
158 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 25, 2016

For a short stopover on a trip to the Hampton Roads area this isn't a bad choice. The room was very clean, the bed was very comfortable, the location is quiet, and there is in-room internet via both wifi and Ethernet. Its true that there are lots of other choices with better amenities in the immediate area. But then they... More 

Helpful?
1 Thank Douglas B
Ray R, President at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank you for letting us know about your stay. I do apologize for the issue that you had with the HVAC unit, we have recently replaced some of the units. We have also made changes to the breakfast, so hopefully when you return to the area you will enjoy it. More 

Jackson, Georgia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 15, 2016

We stayed at this Comfort Suites June 13 and 14. We were in town to visit relatives in Chesapeake and to tour Norfolk. This location was convenient for both purposes. Check in was quick and easy. Our room was clean and pleasant. Everything was in good working order. The bed was comfortable, and WiFi connection was strong and easy. Breakfast... More 

Helpful?
Thank Benita C
Ray R, President at Comfort Suites Suffolk-Chesapeake, responded to this review

We are glad that you enjoyed your stay with us, we are continuing to work on upgrading the hotel to ensure every guest has a good experience. I do apologize for the issue with parking. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites Suffolk-Chesapeake

Address: 5409 Plummer Blvd, Suffolk, VA 23435-3551 (Formerly Comfort Suites Near Joint Forces)
Location: United States > Virginia > Suffolk
Price Range: $75 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Suffolk-Chesapeake 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Comfort Suites Harbour View Hotel Suffolk
Hotel Style:
#4 Business Hotel in Suffolk
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