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Comfort Suites Suffolk-Chesapeake

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Comfort Suites Suffolk-Chesapeake
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102 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Level Contributor
85 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked through a 3rd party website so I expected a certain type of room but got another. The hotel was full but they did accommodate the number in my party. The woman at the desk was pleasant and explained the situation. The room was clean, the bed extremely comfortable, flat screen tv w/cable, and the bathroom updated. The room... More 

Helpful?
Thank Ksb2012
Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great property, price and amenities. Great location, close to the interstate, shopping night life. Plenty of parking, an indoor pool and business center. Friendly and courteous staff. Continental breakfast is awesome.

Helpful?
Thank roulhack
Crewe, Virginia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Ugh! We came a year ago and I thought it was nice. Completely run down. Dirty. Horrible experience that will be hard to forget. The only nice thing I can say is they finally cleaned their fish tank and added new lobby furniture ... But DON'T BE FOOLED!! Stay anywhere but here! The room was dirty and need of repair.... More 

Helpful?
Thank Brenda F
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Brenda, Thank you for taking the time to complete a survey regarding your recent stay at Comfort Suites Suffolk - Chesapeake. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared all your feedback with entire staff to ensure we handle these types of situations differently in... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

Hotel was at capacity, it was very crowded but everyone who was staying there seemed to be very respectful of each other. The pool was in constant use and the small workout room usually had a few people in there. Pros: comfortable bed, family friendly, decent breakfast (eggs, sausage, bagels, waffle) Cons: bathroom fan was incredibly noisy. Only one half... More 

Helpful?
Thank fungranny55
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Fungranny, Thank you for posting a review of your stay at our hotel, my team and I are happy to see that you have a pleasant, quiet stay and that you enjoyed our free amenities. We will be working on correcting the issue with the toaster in our breakfast area. We hope to see you soon! and thank you... More 

Front Royal, Virginia
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is an okay hotel and I would stay at it again. Check-in went very smoothly, and front desk staff was friendly and accommodating. The rooms (suites) are clean and comfortable. My only complaint is the breakfast which was very nothing to get excited over, typical of Choice Hotels. The omelets were burned around the edges but the cheese wasn't... More 

Helpful?
Thank Ed R
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Ed R, My team and I would like to thank you for taking the time to post a review of our hotel. we appreciate very much that you found our staff to be very friendly and accommodating. We will take into consideration your feedback about our complementary breakfast and will try to do everything possible to improve it. Again... More 

Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 23, 2016 via mobile

We are staying here to attend a family wedding. When we arrived the front desk clerk was overwhelmed and did not seem to happy for another couple checking in. The floors in both elevators were a sticky filthy mess. The pool water looks quite cloudy so we are NOT going in. The breakfast foods were not being restocked very quickly... More 

Helpful?
Thank Paul F
Ray R, President at Comfort Suites Suffolk-Chesapeake, responded to this review

I apologize for the issues that you ran into and will address them with the management team immediately. Thank you for your comments and I do hope that you will give us another chance to show what a clean and well run hotel we have. More 

Alexandria, Virginia, United States
Level Contributor
158 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 25, 2016

For a short stopover on a trip to the Hampton Roads area this isn't a bad choice. The room was very clean, the bed was very comfortable, the location is quiet, and there is in-room internet via both wifi and Ethernet. Its true that there are lots of other choices with better amenities in the immediate area. But then they... More 

Helpful?
1 Thank Douglas B
Ray R, President at Comfort Suites Suffolk-Chesapeake, responded to this review

Thank you for letting us know about your stay. I do apologize for the issue that you had with the HVAC unit, we have recently replaced some of the units. We have also made changes to the breakfast, so hopefully when you return to the area you will enjoy it. More 

Jackson, Georgia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 15, 2016

We stayed at this Comfort Suites June 13 and 14. We were in town to visit relatives in Chesapeake and to tour Norfolk. This location was convenient for both purposes. Check in was quick and easy. Our room was clean and pleasant. Everything was in good working order. The bed was comfortable, and WiFi connection was strong and easy. Breakfast... More 

Helpful?
Thank Benita C
Ray R, President at Comfort Suites Suffolk-Chesapeake, responded to this review

We are glad that you enjoyed your stay with us, we are continuing to work on upgrading the hotel to ensure every guest has a good experience. I do apologize for the issue with parking. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 15, 2016 via mobile

This hotel overall isn't bad for the price and amenities. The room was not very clean and it was dated. They had refinished the hallways but not the room which was quite disappointing. Standard breakfast in the morning. Overall not terrible, but could use some work with cleaning and updating the rooms

Helpful?
Thank Brett W
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Brett W, We would like to thank you for taking the time to review our property. We are sorry to see that you were not satisfied with the conditions of your room. We are in the process now of updating our sleeping rooms as part of our renovation project and we are making efforts to improve the overall services... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 30, 2016 via mobile

I've been to lots of choice hotels but this one superseded any other visit. The staff service was beyond amazing. I read the reviews and took note to names and things said. I met a Janay who checked me in and Darentay who helped me print somethings both were excellent and helpful. Shamia the manager checked me out and I... More 

Helpful?
1 Thank Brewer S
General M, General Manager at Comfort Suites Suffolk-Chesapeake, responded to this review

Dear Brewer, I wanted to personally take the time to thank you for your nice response. We strive to uphold Comfort Suites Promises to you and give you the service that will make you want to return. Our entire staff is working tirelessly to make improvements in our service, quality, and cleanliness of our hotel. We are very happy to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites Suffolk-Chesapeake

Address: 5409 Plummer Blvd, Suffolk, VA 23435-3551 (Formerly Comfort Suites Near Joint Forces)
Location: United States > Virginia > Suffolk
Price Range: $76 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Suffolk-Chesapeake 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Comfort Suites Harbour View Hotel Suffolk
Hotel Style:
#4 Business Hotel in Suffolk
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