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Hilton Garden Inn Chesapeake/Suffolk

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Traveler (15)
Room & Suite (9)
Pool & Beach (6)
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Overview
  • Excellent54%
  • Very good25%
  • Average12%
  • Poor6%
  • Terrible3%
Travelers talk about
“front desk”(64 reviews)
“movie theater”(11 reviews)
“great hotel”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Chesapeake/Suffolk
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Chesapeake/Suffolk
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
Jun 5Jun 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (556)
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554 results
Traveler rating
290
142
71
34
17
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Time of year
LanguageEnglish
290
142
71
34
17
Show reviews that mention
All reviewsfront deskmovie theatergreat hotelbusiness tripthe hotel is cleannice areaeasy accessconvenient locationthe hotel staffi highly recommend this hotelhot tubexcellent customer servicerestaurants and shoppingbreakfast buffetcookiesstaff was friendlyvirginia beach
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1 - 5 of 554 reviews
Reviewed 2 days ago

Lots of amenities for the price, the room was spotless. Staff was friendly and helpful. They seemed to be having trouble with the satellite that weekend and the sound kept going in and out as well as the picture.

Review collected in partnership with Hilton Garden Inn
Thank Hamptonmom
Hotel's Favorite
Reviewed 2 weeks ago

The hotel and staff live up to the expectations of the Hilton brand. The breakfast was well worth the $10.99 and the service was on-point. Additionally, there are few place to grab a bite and a drink within an easy walk.

Review collected in partnership with Hilton Garden Inn
Thank JOEL F
Response from Carole D, General Manager at Hilton Garden Inn Chesapeake/SuffolkResponded 1 week ago

Greetings Joel and thank you so much for sharing your review on TripAdvisor and taking the time as well. It is so great to hear that you found our hotel and location great. We look forward to welcoming you back soon!

Reviewed 1 week ago via mobile

We've stayed at this hotel several times when in town to visit family, and given scarce hotel options in the area, it's a good choice. Little things need attention, however, to earn more than three stars. Last time the elevators didn't work properly. They were...More

Thank vmitranspo
Response from Carole D, General Manager at Hilton Garden Inn Chesapeake/SuffolkResponded 1 week ago

Greetings and thank you for sharing your feedback during your stay here. I am delighted to hear that you stay here at our hotel while visiting family and I am glad to hear our hotel is a good choice. Thank you so much. However, please...More

Reviewed 2 weeks ago

we stayed here because it was recommended by the couple that was getting married. All was good while we stayed. I have a problem with motel/hotels sometimes because of noise and cannot sleep. No shopping or restaurants close by. Ran out of hot water and...More

Review collected in partnership with Hilton Garden Inn
Thank jjones1948
Response from Carole D, General Manager at Hilton Garden Inn Chesapeake/SuffolkResponded 1 week ago

Greetings Jjones and thank you for sharing your review with us. I am delighted to hear all was good while you were here. However, please accept my apologies for the hot water issue and no coffee and cups left in your room. I will definitely...More

Reviewed 3 weeks ago

Housekeeping need to be replaced with someone that's serious about their job. 2 rooms in same stay and they both had cleanliness issues. Plus the room wasn't restocked after it had been cleaned. Empty tissue box and toilet paper spool remains empty. Housekeeping staff extremely...More

Review collected in partnership with Hilton Garden Inn
Thank ghdelights
Response from John-HiltonHelp, on behalf of management at Hilton Garden Inn Chesapeake/SuffolkResponded 2 weeks ago

Dear ghdelights, Thank you for your feedback of your recent stay with us. We apologize for the housekeeping issues encountered during your visit. This is one of the areas that we are very vigilant in to ensure comfort and satisfaction for our guests. We’re so...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$108 - $244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suffolk
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$108 - $244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suffolk
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (15)
Room & Suite (9)
Pool & Beach (6)
Dining (2)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
lenycantarero
August 11, 2017|
AnswerShow all 7 answers
Response from Carole D | Property representative |
Thank you so much for reaching out to us. It normally takes about 35 minutes from our hotel to the Virginia beach. Traffic varies however and summer could be hectic in the area and you will see traffic when you get closer to... More
0
Votes
Vanessa J
October 1, 2015|
Answer
Response from Sophie S | Reviewed this property |
They had both buffet and menu breakfasts. I don't remember the prices but they were reasonable. We had breakfast buffet every day during our stay and enjoyed it. Call the hotel for specifics,
0
Votes
Room Tips
"Don't stay here"
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"Choose another hotel ..."
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"If you like SUPER firm mattresses, this is a good hotel property for you."
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"Check you bed before you unpack. My room had the mattress on a plywood, not box spring. Very hard."
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