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Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
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516 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Airport Dulles-Gateway
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Showing 492: English reviews
West Warren, Massachusetts
Level Contributor
167 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed June 20, 2015

I stayed here last year for two nights and gave it a "very good" review (four stars). Having just recently gone back for another two night stay, I couldn't believe how much the quality of the stay had changed. The hotel smelled musty, my toilet didn't flush well and would have to be flushed multiple times and some people in... More 

Helpful?
1 Thank Eric0099
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Eric0099, It’s our goal to surpass your expectations and make you feel a part of our family as you may be away from yours. Thank you for letting me know about your experience, your feedback provided to us is greatly appreciated as we strive for excellence in customer service. We hope you will give us another opportunity next time... More 

1 review
5 of 5 stars Reviewed June 19, 2015 via mobile

I was unfortunately delayed in my flights overnight and ended up staying here. They only had one room left! It was clean, the staff were very pleasant and extremely helpful. Velia at the front desk was most helpful when I had difficulties reaching my aunt internationally. Friendly, professional and a positive attitude!

Helpful?
Thank Ahowell30
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Ahowell30, Thank you for kind words. I will be sure to share your comments with the team here. We pride ourselves on excellence in service and I am glad that we were able to have you as our guest. Our doors are always open, so when your next travel brings you to the Sterling area, please allow us to... More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed June 11, 2015

The staff was very helpful. the rooms were clean and comfortable. The complimentary breakfast was decent and filling. Velia at the front desk was always willing to assist me with paperwork and always cheerful.

Helpful?
Thank Eric E
Jay J, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Eric, Thank you for taking the time to write a review for the Comfort Inn & Suites Dulles Gateway. I am glad you had a great experience at our hotel. It’s great to hear that you were able to use and enjoy our facilities and that the staff was friendly and helpful. We hope you stay with us again.... More 

1 review
5 of 5 stars Reviewed June 10, 2015 via mobile

I usually dont write reviews but I had to take the time to talk about Mirtila, the shuttle driver. Not inly was she on time but she helped me with all my heavy bags (there were a few). She also noticed that my emglish was broken and immediately switched to spanish to make me feel comfortable. I arrived at my... More 

Helpful?
Thank ana1268
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Ana, Thank you for taking the time to recognize Mirtila from your recent stay with us. I have a great staff and am lucky to have them working with me. We are looking forward to seeing you in the future! We are happy to see you like our breakfast. Sincerely, Jay Javid General Manager Comfort Inn & Suites Airport... More 

Chambersburg, Pennsylvania
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed June 9, 2015

The only good thing we can say is it was worthwhile for the parking - we parked our car there before a trip to U.K. and then stayed the night when we returned. It paid us to do that but the desk person gave my husband a hard time about getting us shuttled over to the airport on our arrival... More 

Helpful?
1 Thank Natemum
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Natemum, Your review is very valuable to us, and it allows us to not only meet the needs of each and every guest we serve; but to go beyond expectations. I apologize that your experience was anything less than satisfying. Please know that your feedback is extremely important to us, as it allows us to not only meet the... More 

New York City, New York
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 27, 2015

The hotel was clean and comfortable. The amenities were nice. Pool looked clean but we didn't have the opportunity to use it. Location was right in the middle of where I needed to be. Close to DC but far enough that you're not stuck in all that traffic. Staff was attentive and quick to help. Was a great experience.

Helpful?
Thank elcoqui121
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Elcoqui121, Thank you for staying with us and taking the time to provide your feedback. We are delighted you enjoyed your stay. Please know that your feedback is extremely valuable to us and it’s also a way of assisting us to improve our service. It was a pleasure having you stay with us during your visit to Northern Virginia.... More 

Nairobi
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 24, 2015

I regularly fly in and out of Dulles on international flights and stop overnight on my way out. I usually favor a hotel with a similar name (see review elsewhere on my page) that is just down the street from this one. This hotel was OK, no real issues, but not much special either. The place is getting a bit... More 

Helpful?
Thank bsd1967
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Bsd1967, Our Staff and Management would like to thank you for your most recent visit to our location in Comfort Inn & Suites Dulles Gateway... We are very pleased that you enjoyed your stay with us. And You are choosing us, mean a lot to me and my staffs. We shall be your home away from home Sincerely Jay... More 

Williamsburg, Virginia
Level Contributor
5 reviews
5 of 5 stars Reviewed May 19, 2015

My Agent is Velia she has been very helpful with my entire visit here at the Comfort Inn. It has been a very enjoyable stay with the Comfort Inn Suites Airport Dulles-Gateway. The staff was great ! I will come back if only for a visit thanks John.

Helpful?
Thank John S
comfortdullesgm, Front Office Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear John, Thank you for taking the time to recognize Velia from your recent stay with us. I have a great staff and am lucky to have them working with me. We are looking forward to seeing you in the future! . Sincerely, Jay Javid General Manager Comfort Inn & Suites Airport Dulles gateway More 

California
Level Contributor
139 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 12, 2015

We booked last minute on Hotel Tonight and were more than pleased with everything about our 2 night stay. We felt like everyone we dealt with went above and beyond just doing their job and made us feel like we were valued guests. Our room was very nice with upgraded bedding, pillows, sheets, etc. We really could not have asked... More 

Review collected in partnership with La Quinta

Helpful?
Thank mitravel206
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Dear Mutravel206, Thank you for kind words. I will be sure to share your comments with the team here. We pride ourselves on excellence in service and I am glad that we were able to have you as our guest. Our doors are always open, so when your next travel brings you to the Sterling area, please allow us to... More 

Wigan, United Kingdom
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 5, 2015

Stayed here for 2 nights during a trip to DC with some friends, it was decent but nothing spectacular. I really liked the beds they were very comfy, the rooms felt spacious and the bathroom was spacious however there was not a lot of counter space on the sink, and the shower set up was very awkward to use. Breakfast... More 

Helpful?
Thank EmiratesCrewGirl
comfortdullesgm, Front Office Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

dear EmiratesCrewGirl, I would like to thank you for your comments, we are always trying to grow and we are glad to hear that you experienced a nice stay. We expect to see you again and thanks for choosing us for your stay. Sincerely, Jay Javid General Manager Comfort Inn & Suites Airport Dulles gateway More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Inn & Suites Dulles Airport is the ideal destination for travelers who want a variety of amenities in a fun and family-friendly location. Use our complimentary Wi-Fi to look up interesting things to do in the Dulles area from our hotel, including a fast trip to the nearby Udvar Hazy Space Center at the Smithsonian National Air & Space Museum, or to many of the close shopping districts that Dulles has to offer. There's something for everyone when you stay at our comfortable hotel near Dulles Airport. ... more   less 

Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Address: 45515 Dulles Plz, Sterling, VA 20166-4324
Location: United States > Virginia > Loudoun County > Sterling
Price Range: $85 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn
Hotel Style:
#1 Business Hotel in Sterling
#7 Romantic Hotel in Sterling
#8 Family Hotel in Sterling
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