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Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
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521 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Airport Dulles-Gateway
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Showing 497: English reviews
Staunton, Virginia
Reviewed July 16, 2016

Staff was very friendly, but the hotel needs refurbishing or at a minimum a good cleaning. The front door wasn't working right, the carpet was so dirty in the hallway and elevator I thought we were in a garage. There were French fries in the corner of the elevator for at least 16 hours before someone finally cleaned them up....

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Helpful?
Thank 321Carl6
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello, Thank you for sharing your experience with us. My apologies for falling short on your expectations. Your satisfaction is very important to us and I want you to know that your comments have bee noted and will be addressed. Sincerely, Vanessa McManus

Basking Ridge, New Jersey
Reviewed July 13, 2016 via mobile

To be fair, we were on a budget and from a price perspective it served its purpose. In retrospect, we might have been better off spending an extra $25 to stay somewhere else. The Hyatt right store might have been a better choice. The carpets need updating and hallways still have that smell when it must have been a smoking...

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Helpful?
1Thank Michael M
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello, Thank you for sharing your experience with us. I'm sorry that we fell short on your expectations. Your feedback is very important to us and I want you to know that your concerns have been noted and will be addressed. Sincerely, Vanessa McManus

Ohio
Reviewed June 14, 2016

Location is good if you are headed to IAD. They offer free airport shuttle, though the timings were not convenient for us (only runs every hour after 11am). The room was decent size - though it was dated. Bed was comfortable. The breakfast was typical - what you would expect from a hotel of this class - waffles, bread, yogurt,...

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Helpful?
Thank OhOhOhio
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello OhOhOhio, Thank you for the rating and for sharing your experience with us. I'm glad you found us convenient to the airport and comfortable during your stay. It was our pleasure to have served you. My team and I looks forward to be at your service again when your travel plans bring you back into our area. Best Regards,...

Vancouver, Canada
Reviewed June 9, 2016

This is a good hotel near the airport. The rooms are large and clean. The beds are comfortable. The service is friendly. They sent us a free shuttle to pick us up after we left our rental car. They have shuttle services to the airport as well. The hotel is close to the airport - a good location when you...

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Helpful?
Thank MonkeysandWine
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello MonkeysandWine, Thank you for sharing your comments with us. It was our pleasure to be at your service and honored to hear that your experience was satisfactory. We hope to be at your service again in the future. Best Regards, Vanessa McManus General Manager

Rutland, Vermont
Reviewed June 7, 2016 via mobile

The hotel rooms were comfortable, clean and spacious enough but somewhat dated. Staff was accommodating during our 3 night stay even when we had to occupy their lobby/dining area for 2 hours on night 3. Complimentary breakfast was great with enough options for all ages.

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Helpful?
Thank mylittlehummingbird
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello mylittlehummingbird, Thank you for sharing your experience with us. It was our pleasure to host your school trip and we are honored to hear that we've made it a comfortable and enjoyable experience for you. We hope to host your school trip again next time you are in our area. Best Regards, Vanessa McManus

Ireland
Reviewed May 24, 2016

Comfort Inn & Suites Airport Dulles - we stayed here for one night at the end of a little road trip around Virginia, this hotel like so many Budget hotels we stayed in are mostly the same, comfortable usually clean and well used, there was breakfast here and again it was ok, i wouldn't be making a trip for it...

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Helpful?
Thank garyje
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Thank you for sharing your experience with us. My team and I are pleased to know that you had a comfortable stay. I also want to thank you for recognizing my team's friendliness during your visit. We look forward to be at your service again when your travel plans bring you back into our area. Best Regards, Best Regards,...

Ottawa, Canada
Reviewed May 3, 2016

Had a 2 night stay here in April 2016. I was on a budget and this was the best deal I could find. I got in the Comfort Inn on Hotwire, so I was buying price and 2 1/2 stars. The Hotel lived up to their side of the bargain, a spacious clean room, and a good deal. On top...

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Helpful?
1Thank Bleuemoon2
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Bleuemoon2, Thank you for sharing your comments with us. My team and I are pleased to know that we have provided you with a clean and comfortable experience at the Comfort Inn & Suites Airport Dulles-Gateway. I'm glad you find our breakfast to your satisfaction as well. It was our pleasure to be at your service and we hope...

Reviewed April 23, 2016

I was pleasantly surprised when I checked into the hotel. I am a Choice loyalty member and my room had been upgraded. I had a very nice, large room. In the morning it was a short drive to Dulles to return my rental car. The one issue I had was that every time someone on the call opened or closed...

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Helpful?
Thank jpballi
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Jpballi, Thank you for sharing your experience with us. I'm glad that you find us convenient to where you needed to be. Your concerns have been noted and will be addressed. It was our pleasure to be at your service and we hope to be at your service next time you are in our area gain. Best Regards, Vanessa...

Beckley, West Virginia
Reviewed April 15, 2016

This is a great place located near IAD. We stayed before and after a trip out of the country. The staff went out of thier way to accommodate our travel needs. Breakfast was good. The most important thing though is that the rooms are clean and comfortable.

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Helpful?
Thank Scott L
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Mr. Scott L., Thank you for the 5 star rating you provided Comfort Inn & Suites Airport Dulles-Gateway. It is truly an honor for my team and I to know that we have provided you with a 5 star experience. It was our pleasure to be at your service and we hope to be at your service next time....

Harrisonburg, Virginia
Reviewed April 14, 2016

We stayed at the Comfort Inn the night before we flew out of Dulles. It was very convenient, especially since we could park our car during the trip. The gentleman that checked us is was extremely professional and friendly. He made us feel welcome and taken care of. The room was clean and met our needs. My biggest complaint was...

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Helpful?
Thank Kelly L
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Ms. Kelly L., Thank you for sharing your experience with us. I'm glad you find our amenities convenient and favorable. I also want to thank you for recognizing my team's exceptional service during you stay with us. My apologies if we fell short on some of your expectations and please know that your concerns have been noted and will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Inn & Suites Dulles Airport is the ideal destination for travelers who want a variety of amenities in a fun and family-friendly location. Use our complimentary Wi-Fi to look up interesting things to do in the Dulles area from our hotel, including a fast trip to the nearby Udvar Hazy Space Center at the Smithsonian National Air & Space Museum, or to many of the close shopping districts that Dulles has to offer. There's something for everyone when you stay at our comfortable hotel near Dulles Airport. ... more   less 

Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Address: 45515 Dulles Plaza, Sterling, VA 20166
Location: United States > Virginia > Loudoun County > Sterling
Price Range: $67 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn
Hotel Style:
#1 Business Hotel in Sterling
#7 Romantic Hotel in Sterling
#8 Family Hotel in Sterling
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn & Suites Airport Dulles-Gateway staff and other travelers.
7 questions
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Gig Harbor, Washington

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Questions? Get answers from Comfort Inn & Suites Airport Dulles-Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I used Hotwire and this was the b”
 of 5 bubbles Bleuemoon2, May 3, 2016 | Read review
“tip ask for a king suite the king suite offers a fridge sink and microwave the nicest rooms in the hotel”
 of 5 bubbles DavidLumpp, Feb 26, 2016 | Read review
“Close to Dulles to airport but very quiet, if room faces away from Rt 28 noise is even lower.”
 of 5 bubbles manus628, Feb 14, 2016 | Read review
“visitors should check to see if the floor they stay on allows dogs.”
 of 5 bubbles visitor9/2006, Jan 18, 2016 | Read review
“Do not stay here!!!”
 of 5 bubbles lorib695, Nov 23, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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