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Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
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540 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Airport Dulles-Gateway
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Showing 515: English reviews
Dhahran, Saudi Arabia
Reviewed February 1, 2017

I stayed for a night and part of the day before a long flight. The front desk staff --specifically a young lady named Bee -- provided great customer service. Whether I needed to book a shuttle or needed information about the local area, she was always helpful and kind.

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Helpful?
1Thank sandboxer
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Sandboxer, Thank you for sharing your experience with us and for recognizing my team's great customer service especially Bee. We hope to be at your service again next time you are in our area. Best Regards, Vanessa McManus

Reviewed January 31, 2017 via mobile

Hello my Micknight Traver last couple days I had a wonderful experience with a lovely lady name Bee. She provided an excellent customer service. Her wonderful smile and lovely demeanor will always bring me back to this Hotel. I think many hotels need people like her to provide a great customer service experience.

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Helpful?
Thank Tripguyss
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Tripguyss, Thank you for the 5 star rating you provided us at the Comfort Inn & Suites Airport Dulles-Gateway. I also want to thank you for recognizing my team's excellent customer service most especially Bee. It is truly a reward to all of us to know that we have provided you with a 5 star experience. We look forward...

Southampton
Reviewed January 29, 2017

Needed an overnight stay after arriving late to Dulles Airport. Picked this hotel as it was close, cheap, and had free wifi, breakfast and parking - all for something like $64. Did the job fine. The room although basic was clean. Most impressive though was the breakfast - waffle machine and hot food. Very good for a pit stop. On...

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Helpful?
Thank TravellerMich
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello TravellerMich, Thank you for sharing your experience with us. Your feedback is very important to us. I'm glad you were able to enjoy our complimentary shuttle, complimentary wifi and complimentary breakfast. It was our pleasure to be at your service and we hope to serve you again next time you are in our area. Best Regards, Vanessa McManus

Reviewed January 25, 2017 via mobile

Stayed long enough here I loved it its nice it was just like home ..... front desk Ruth is very kind and serves people really good .Kay the breakfast lady is a very clean person if people don't know how to do something she helps . Housekeeping: Mirtila is a very fast cleaner and she cleans very good .. but...

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Helpful?
Thank Jasmin A
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Jasmin A, Thank you for the 5 star rating you have provided Comfort Inn & Suites Airport Dulles-Gateway. My team and I are happy to know that we have provided you with a 5 star service. I would also like to thank you for recognizing my team's great service during your stay especially Ruth, Kay and Mirtila. It was...

Nairobi, Kenya
Reviewed January 24, 2017

This hotel has everything you need for a stay close to Dulles, shuttle, wifi, clean rooms, quiet and helpful staff. Folks at the front desk were very friendly and responsive and the shuttle driver was very nice. The breakfast was well stocked. Made life easier before a long flight.

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Helpful?
Thank L Y
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello L Y, Thank you for sharing your experience with us. I'm glad to hear that you found the hotel and shuttle service very convenient. I also would like to thank you for recognizing my team's great service during your stay with us. We hope to be at your service again when your travel plans bring you back in our...

Reviewed January 24, 2017

I travel to Dulles with my 13 year old daughter, for the Million Women March on DC. The hotel was packed when we arrived at 7:30am and the staff worked to get us into a room by 10am (check-in is 3pm) I can't say enough how impressed I was with the lengths the reception agent, Bilks Akter, went to to...

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Helpful?
Thank Karen K
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Ms Karen K, Thank you for sharing your experience with us and for recognizing my team's great service during your stay. I also would like to thank you for recognizing Bilkis's genuine attitude to your needs. That weekend was very busy and your patience was also appreciated. I'm sure the Million Women March was an experience to remember. We...

Roanoke, Virginia
Reviewed January 4, 2017

Free frequent shuttle to/from Dulles. Modern, clean hotel w/ nice pick-up breakfast & Cynthia is helpful at the front desk. Hotel room was small but w/ comfortable bed & good shower. Would definitely stay there again.

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Helpful?
Thank Linda M
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Linda M, Thank you for the 5 star rating you have provided Comfort Inn & Suites Airport Dulles-Gateway. It is truly a reward to my team and I to know that we have provided you with a 5 star experience. It was our pleasure to be at your service and we definitely looks forward to be at your service...

Reviewed December 29, 2016 via mobile

I really recommend this hotel the staff are really awesome. The lady in the front desk is really nice. Leyli is one of the coolest and helpful person. I really enjoyed staying at this hotel. Mirtila, Kay-Bre and Ruth are really kind ppl.

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Helpful?
1Thank Aziz A
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Aziz A, Thank you for the 5 star rating you have given Comfort Inn & Suites Airport Dulles-Gateway. My team and I are very please to know that we have provided you with a 5 star experience. I would also like to thank you for recognizing my team's great service and for recognizing Leyli, Mirtila, Kay and Ruth's kindness...

Sandy Hook, Virginia
Reviewed November 22, 2016

Checked in to avoid driving 150 miles after flying in to Dulles from Europe. The staff was most helpful and friendly. The room was large, king bed, micro wave oven over a kitchen style sink, sofa, small refrigerator, large desk, the usual large screen cable TV and Wi-Fi. Very suitable for multi-day business travelers. Ordered pizza for dinner and slept...

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Helpful?
Thank seascottjohnson
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Seascottjohnson, Thank you for sharing your experience with us. Your feedback is very important to me and my team. I also want to thank you for recognizing my team's helpfulness and friendliness during your stay. I'm glad to know that you were satisfied with your large room, breakfast and other amenities of the hotel. It was our pleasure to...

Reviewed November 3, 2016

The hotel has free transfers to and fro the airport and seeing as the airport is not too far off, it is a good option for a lay over. The breakfast was okay, rooms were nice and bed quite comfortable.

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Helpful?
Thank tonymuriuki
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello tonymuriuki, Thank you for sharing your feedback with us. My team and I are pleased to know that you had a great experience with us. We hope to be at your service again next time you are in our area. Best Regards, Vanessa

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Inn & Suites Dulles Airport is the ideal destination for travelers who want a variety of amenities in a fun and family-friendly location. Use our complimentary Wi-Fi to look up interesting things to do in the Dulles area from our hotel, including a fast trip to the nearby Udvar Hazy Space Center at the Smithsonian National Air & Space Museum, or to many of the close shopping districts that Dulles has to offer. There's something for everyone when you stay at our comfortable hotel near Dulles Airport. ... more   less 

Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Address: 45515 Dulles Plaza, Sterling, VA 20166
Location: United States > Virginia > Loudoun County > Sterling
Price Range: $79 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
Number of rooms: 104
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Also Known As:
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn
Hotel Style:
#1 Business Hotel in Sterling
#7 Romantic Hotel in Sterling
#8 Family Hotel in Sterling
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn & Suites Airport Dulles-Gateway staff and other travelers.
8 questions
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Gig Harbor, Washington

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Questions? Get answers from Comfort Inn & Suites Airport Dulles-Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I used Hotwire and this was the b”
Bleuemoon2, May 3, 2016 | Read review
“tip ask for a king suite the king suite offers a fridge sink and microwave the nicest rooms in the hotel”
DavidLumpp, Feb 26, 2016 | Read review
“Close to Dulles to airport but very quiet, if room faces away from Rt 28 noise is even lower.”
manus628, Feb 14, 2016 | Read review
“visitors should check to see if the floor they stay on allows dogs.”
visitor9/2006, Jan 18, 2016 | Read review
“Do not stay here!!!”
lorib695, Nov 23, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question