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Comfort Inn & Suites Airport Dulles-Gateway

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45515 Dulles Plaza, Sterling, VA 20166-4324
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (59)
Room & Suite (44)
Dining (5)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Inn & Suites Airport Dulles-Gateway
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 16 hotels in Sterling
Location
Cleanliness
Service
Value
Comfort Inn & Suites Dulles Airport is the ideal destination for travelers who want a variety of amenities in a fun and family-friendly location. Use our complimentary Wi-Fi to look up interesting things to do in the Dulles area from our hotel, including a fast trip to the nearby Udvar Hazy Space Center at the Smithsonian National Air & Space Museum, or to many of the close shopping districts that Dulles has to offer. Take advantage of our shuttle service to and from Dulles Airport. There's something for everyone when you stay at our comfortable hotel near Dulles Airport.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Free airport transportation
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Baggage storage
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Hair dryer
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
616Reviews13Q+A78Room tips
Traveler rating
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Popular mentions
Larrybbwadmirer wrote a review Jun 14
Greensburg, Pennsylvania105 contributions45 helpful votes
The man that checked us in was kinda rude . The hotel had a business center with space for 2 computers but had no computers . The man said choice does not allow computers in the business center I’m a Diamond member if you look I have stayed at choice hotels all over the east coast . Even in the worst of the pandemic they had computers for public use . If the fitness center can be open no reason we can’t use the business center . I told him that all choice hotels I have been to have computers. He then said Virginia governor said no computers . That’s also not true . Comfort suites down the road in Chantilly Va has always had open computers in the business center . I was not recognized as a Diamond member . Man at front desk just did not care. Room we had a stain on the sheets and the shampoo in the bathroom was only half full. We barely had enough to wash our hair. There were also no baggage carts available we had to carry our luggage without a cart . The hallway on the 2nd floor wreaked of marijuana. Our room had a weird smell. No hospitality here. Comfort suites Chantilly sane price but much better. This was comfort inn and suites sterling Va Sent from my iPhone
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Mario Pais, General Manager at Comfort Inn & Suites Airport Dulles-Gateway
Responded 5 days ago
Dear Larry, Thank you for staying with us and for your review. We apologize for your experience and the misinformation given by our team member related to the computer. Thank you
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Mike S wrote a review Jun 2
1 contribution
Left me stranded at the airport. 790156503 Upon check-in, the man at the front desk (I'll call him Pasta man ) mumbled an explanation regarding the elevator malfunctioning. After asking him to repeat himself multiple times ( he mumbled barely above a whisper) I finally deduced he was saying that the elevator only worked going down, not up. How is that possible? Doesn't it have to go back up to bring people down? Whatever. I lugged our luggage up a hot stairway to the 3rd floor. The best way to describe the room is shabby. The carpet and couch were stained, the privacy latch on the door was broken, the shower was lukewarm at best. I was ready to laugh all of that off until their shuttle left me stranded at the curb in a severe thunderstorm at the airport. After multiple calls, asking "Pasta man" to repeat himself at least 5 times I could make out the words "cab" and "reimburse". When I finally got back to the hotel there was a line at the front desk and Pasta man was nowhere in sight. I ate the cab fare and drove off
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Room Tip: There's a Hyatt next door. Pay the extra $$$
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Response from Mario Pais, General Manager at Comfort Inn & Suites Airport Dulles-Gateway
Responded 2 weeks ago
Dear Guest, Thank you for staying with us and for your review. We apologize for the inconveniences and we will use your review to improve our services.
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Ohana5 wrote a review Feb 2021
33 contributions13 helpful votes
We were forced to stay here for a soccer tournament. Anyone familiar with the soccer tournament world will know that a you must book overnight stays through a specific travel agency that picks the hotel for your team. The entire team left after one night and checked in across the street. The hotel is really dirty, smelly and has stained carpets. We eventually received a refund after originally charging us for a second night.
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Date of stay: September 2020
Rooms
Location
Service
1 Helpful vote
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Response from Mario Pais, General Manager at Comfort Inn & Suites Airport Dulles-Gateway
Responded Feb 5, 2021
Dear bigislandproductions, Thank you for your review. We have corrected all the points mentioned. Thank you for your review.
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Will wrote a review Sep 2020
1 contribution
Front desk clerks are helpful, best thing about CI&S. Breakfast is limited. Shuttle was okay, came usually in about 15 minutes. Airport about 5 minute drive in light traffic. Would have been helpful if they had a scale to weigh luggage for international trip. Otherwise, decent place to get a night's sleep.
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Date of stay: September 2020
1 Helpful vote
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Response from Mario Pais, General Manager at Comfort Inn & Suites Airport Dulles-Gateway
Responded Sep 11, 2020
Dear Guest, Thank you for staying with us and for your review. Will consider buying a scale for luggage. Thank you for your suggestion.
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Dilys G wrote a review Mar 2020
Esentepe, Cyprus77 contributions29 helpful votes
I can't really complain about our stay here as the hotel provided us with what we wanted for a one night stay before an internal flight. Room and breakfast choice was fine. What we weren't happy about was the fact that nowhere could we see that we had to contact the hotel for the shuttle bus. We arrived in the evening after being on the go all day from Dubai and after seeing on our booking that it said free shuttle bus provided walked to the correct stop outside the airport. After waiting for over 30 minutes and seeing many other hotel buses come and go, we decided that as it was getting colder we went and found a taxi. Once we arrived at the hotel was saw the notice in recption saying please telephone for taxi. That obviously didn't help while waiting at the airport!! On asking the receptionist she said that it was not their decision, but the Choice Group. After this happening we would definitely not use them again.
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Date of stay: March 2020
Rooms
Service
Sleep Quality
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Response from Mario Pais, General Manager at Comfort Inn & Suites Airport Dulles-Gateway
Responded Jul 22, 2020
Dear Dillys, Thank you for staying with us and for your review. We have added information in all sites about shuttle procedure, We value your feedback and your business. Mario Pais General Manager
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PRICE RANGE
$77 - $143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn & suites airport dulles-gateway hotel sterling, comfort inn and suites airport dulles-gateway, comfort inn sterling, quality inn sterling, sterling quality inn, sterling comfort inn
LOCATION
United StatesVirginiaLoudoun CountySterling
NUMBER OF ROOMS
104
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Frequently Asked Questions about Comfort Inn & Suites Airport Dulles-Gateway
Which popular attractions are close to Comfort Inn & Suites Airport Dulles-Gateway?
Nearby attractions include O'Malley's Pub Dulles (0.5 miles).
What are some of the property amenities at Comfort Inn & Suites Airport Dulles-Gateway?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at Comfort Inn & Suites Airport Dulles-Gateway?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Comfort Inn & Suites Airport Dulles-Gateway?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn & Suites Airport Dulles-Gateway?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites Airport Dulles-Gateway?
Conveniently located restaurants include O'Malley's, Cracker Barrel, and Sheetz.
Are there opportunities to exercise at Comfort Inn & Suites Airport Dulles-Gateway?
Yes, guests have access to a fitness center during their stay.
Does Comfort Inn & Suites Airport Dulles-Gateway have an airport shuttle?
Yes, Comfort Inn & Suites Airport Dulles-Gateway offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Comfort Inn & Suites Airport Dulles-Gateway?
Yes, laundry service and self serve laundry are offered to guests.
Does Comfort Inn & Suites Airport Dulles-Gateway offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Comfort Inn & Suites Airport Dulles-Gateway?
The staff speaks multiple languages, including English and Spanish.