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Comfort Inn & Suites Airport Dulles-Gateway

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Comfort Inn & Suites Airport Dulles-Gateway
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513 Reviews from our TripAdvisor Community

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Showing 489: English reviews
A TripAdvisor Member
2 of 5 stars Reviewed yesterday NEW via mobile

normal hotel,no far to the airport of Dulles Washington...breakfast wonderfull and the staff is a little ok ...,but a little strict when his client is late to take his breakfast...in my condition,this morning,

Helpful?
Thank A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The woman who checked me in was very rude! I was with my 11 year old daughter and at 1:15 a.m. Someone was trying to enter my room which was on the 3rd floor so I quickly pick up the phone to call the reception and no one answered, this went on for 5 minutes someone where someone kept trying... More 

Helpful?
Thank Connie M
Staunton, Virginia
1 review
1 of 5 stars Reviewed July 16, 2016

Staff was very friendly, but the hotel needs refurbishing or at a minimum a good cleaning. The front door wasn't working right, the carpet was so dirty in the hallway and elevator I thought we were in a garage. There were French fries in the corner of the elevator for at least 16 hours before someone finally cleaned them up.... More 

Helpful?
Thank 321Carl6
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello, Thank you for sharing your experience with us. My apologies for falling short on your expectations. Your satisfaction is very important to us and I want you to know that your comments have bee noted and will be addressed. Sincerely, Vanessa McManus More 

Basking Ridge, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 13, 2016 via mobile

To be fair, we were on a budget and from a price perspective it served its purpose. In retrospect, we might have been better off spending an extra $25 to stay somewhere else. The Hyatt right store might have been a better choice. The carpets need updating and hallways still have that smell when it must have been a smoking... More 

Helpful?
1 Thank Michael M
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello, Thank you for sharing your experience with us. I'm sorry that we fell short on your expectations. Your feedback is very important to us and I want you to know that your concerns have been noted and will be addressed. Sincerely, Vanessa McManus More 

Ohio
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 14, 2016

Location is good if you are headed to IAD. They offer free airport shuttle, though the timings were not convenient for us (only runs every hour after 11am). The room was decent size - though it was dated. Bed was comfortable. The breakfast was typical - what you would expect from a hotel of this class - waffles, bread, yogurt,... More 

Helpful?
Thank OhOhOhio
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello OhOhOhio, Thank you for the rating and for sharing your experience with us. I'm glad you found us convenient to the airport and comfortable during your stay. It was our pleasure to have served you. My team and I looks forward to be at your service again when your travel plans bring you back into our area. Best Regards,... More 

Vancouver, Canada
Level Contributor
312 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed June 9, 2016

This is a good hotel near the airport. The rooms are large and clean. The beds are comfortable. The service is friendly. They sent us a free shuttle to pick us up after we left our rental car. They have shuttle services to the airport as well. The hotel is close to the airport - a good location when you... More 

Helpful?
Thank MonkeysandWine
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello MonkeysandWine, Thank you for sharing your comments with us. It was our pleasure to be at your service and honored to hear that your experience was satisfactory. We hope to be at your service again in the future. Best Regards, Vanessa McManus General Manager More 

Rutland, Vermont
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 7, 2016 via mobile

The hotel rooms were comfortable, clean and spacious enough but somewhat dated. Staff was accommodating during our 3 night stay even when we had to occupy their lobby/dining area for 2 hours on night 3. Complimentary breakfast was great with enough options for all ages.

Helpful?
Thank mylittlehummingbird
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello mylittlehummingbird, Thank you for sharing your experience with us. It was our pleasure to host your school trip and we are honored to hear that we've made it a comfortable and enjoyable experience for you. We hope to host your school trip again next time you are in our area. Best Regards, Vanessa McManus More 

Ireland
Level Contributor
124 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed May 24, 2016

Comfort Inn & Suites Airport Dulles - we stayed here for one night at the end of a little road trip around Virginia, this hotel like so many Budget hotels we stayed in are mostly the same, comfortable usually clean and well used, there was breakfast here and again it was ok, i wouldn't be making a trip for it... More 

Helpful?
Thank garyje
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Thank you for sharing your experience with us. My team and I are pleased to know that you had a comfortable stay. I also want to thank you for recognizing my team's friendliness during your visit. We look forward to be at your service again when your travel plans bring you back into our area. Best Regards, Best Regards,... More 

Ottawa, Canada
Level Contributor
193 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 stars Reviewed May 3, 2016

Had a 2 night stay here in April 2016. I was on a budget and this was the best deal I could find. I got in the Comfort Inn on Hotwire, so I was buying price and 2 1/2 stars. The Hotel lived up to their side of the bargain, a spacious clean room, and a good deal. On top... More 

Helpful?
1 Thank Bleuemoon2
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Bleuemoon2, Thank you for sharing your comments with us. My team and I are pleased to know that we have provided you with a clean and comfortable experience at the Comfort Inn & Suites Airport Dulles-Gateway. I'm glad you find our breakfast to your satisfaction as well. It was our pleasure to be at your service and we hope... More 

Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 23, 2016

I was pleasantly surprised when I checked into the hotel. I am a Choice loyalty member and my room had been upgraded. I had a very nice, large room. In the morning it was a short drive to Dulles to return my rental car. The one issue I had was that every time someone on the call opened or closed... More 

Helpful?
Thank jpballi
comfortdullesgm, General Manager at Comfort Inn & Suites Airport Dulles-Gateway, responded to this review

Hello Jpballi, Thank you for sharing your experience with us. I'm glad that you find us convenient to where you needed to be. Your concerns have been noted and will be addressed. It was our pleasure to be at your service and we hope to be at your service next time you are in our area gain. Best Regards, Vanessa... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Comfort Inn & Suites Dulles Airport is the ideal destination for travelers who want a variety of amenities in a fun and family-friendly location. Use our complimentary Wi-Fi to look up interesting things to do in the Dulles area from our hotel, including a fast trip to the nearby Udvar Hazy Space Center at the Smithsonian National Air & Space Museum, or to many of the close shopping districts that Dulles has to offer. There's something for everyone when you stay at our comfortable hotel near Dulles Airport. ... more   less 

Additional Information about Comfort Inn & Suites Airport Dulles-Gateway

Address: 45515 Dulles Plz, Sterling, VA 20166-4324
Location: United States > Virginia > Loudoun County > Sterling
Price Range: $79 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Airport Dulles-Gateway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Comfort Inn & Suites Airport Dulles-Gateway Hotel Sterling
Comfort Inn And Suites Airport Dulles-Gateway
Comfort Inn Sterling
Quality Inn Sterling
Sterling Quality Inn
Sterling Comfort Inn
Hotel Style:
#1 Business Hotel in Sterling
#7 Romantic Hotel in Sterling
#8 Family Hotel in Sterling
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