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Suburban Extended Stay Hotel Dulles Sterling

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120 Reviews from our TripAdvisor Community

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Showing 116: English reviews
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Rochester, New York
Reviewed 1 week ago

I inadvertently jammed the deadbolt to my room, and was not able to get back in. John Roman was instrumental at getting my door opened at such an air morning hour. I was worried I would be late for work and am a flight attendant. Thank you JOHN you are my hero!

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Helpful?
Thank mschmitt512
GenerationCo, Assistant General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear mschmitt512, Wow! What a wonderful review. I am very glad that John was able to be of service at the morning hour. Every problem is an opportunity in disguise and John proved it. I want to thank you for taking your time to review us.

Reviewed 3 weeks ago via mobile

Walked through the front doors of the hotel and I was immediately greeted with a warm smile from Reuben. First impression of the hotel was good so far. The room I was assigned was well kept clean. Very good location for a hotel, I was able to walk over to Walmart for my other needs. Great hotel and also inexpensive!!...

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Helpful?
Thank Sushmita C
GenerationCo, Assistant General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear Sushmita C, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

Reviewed 4 weeks ago

Wonderful experience. Annie was extremely helpful and went out of her way to assist us in getting around efficiently to where we were going. When we asked how to get to downtown DC, she looked up maps and provided us printed directions and metro guides to where we were going with out us requesting them. The hotel was clean and...

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Helpful?
Thank Angela T
GenerationCo, Assistant General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Thank you, Angela T, for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Annie know that she made an impact during your stay. We hope to welcome you back to the hotel soon!

Memphis, Tennessee
Reviewed January 22, 2017 via mobile

I travelled with a bus chartered from Memphis, TN to the DC area for the Women's March. We were exhausted after the day, but the desk clerk was very friendly and organized, ready for us as we arrived and departed. The room was clean and comfortable. Group sales staff I corresponded with were very efficient and friendly as well.

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Helpful?
Thank ShannonMemphis
GenerationCo, Assistant General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear ShannonMemphis Thank you for taking the time to review your stay with us. We will let Reuben know that you were pleased with his/her service. We hope to welcome you back again soon.

Washington DC, District of Columbia
Reviewed January 12, 2017

Stay at this establishment because of the exceptional customer service and staff particularly Reggy and others at the front desk. Always pleasant and accommodating, ready with my reservation allowing checkin process to be quick and smooth. Reggy always has a joke and always accommodates my request for early checkins when needed. Rooms are clean and comfortable, ample parking and convenient...

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Helpful?
Thank amiyas867
GenerationCo, Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear amiyas867, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Hilton Head, South Carolina
Reviewed December 21, 2016

This was a very nice extended stay hotel. Exceptionally clean but furnishings worn. Bed was comfortable, sheets were soft and clean and pillows were great! Loved that the window opened (since my husband is a smoker). Staff was friendly and helpful. We were there for a family get together and it was nice to be able to have Walmart/Sam's Club...

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Helpful?
Thank NancyHHI
GenerationCo, Assistant General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear NancyHHI, Thank you very much for such great review! We work really hard to offer clean and comfortable rooms for our guests, so i am happy to see that reflected on your last visit. We hope you will stay with us again in near future. See you then.

Reviewed December 16, 2016

Only concern-not complaint- is room was a little small and dated but we are a family of 4- includes 3&5 yr old boys- in a double room. The staff- front desk and housekeeping- were always kind and really helpful. Very nice laundry room! Right behind Wal-mart and Sam's so we saved money by getting groceries. Close to mall and strip...

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Helpful?
Thank Patricia M
GenerationCo, Assistant General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear Patricia M, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let everyone know that they made an impact during your stay. We hope to welcome you back to the hotel soon!

Reviewed November 20, 2016

Hotel associate Reuben very helpful; promptly responded to my needs in a kind but professional manner and even went out of his way to set up long due membership(s). Hotel clean and above average at extremely competitive price. Highly recommended.

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Helpful?
Thank Herp H
GenerationCo, Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Dear Herp H. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Herndon, Virginia
Reviewed November 8, 2016

This is actually my first time staying at a extended hotel and I was very surprise on how convenient and finding out that it is super close to Walmart, mall and restaurants. The room is cozy and it feels like home. Adam also mentioned an awesome place where I could bring my relatives to have a family night, (Top Golf)....

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Helpful?
Thank Tristanven
GenerationCo, Assistant General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Thank you, Tristanven, for taking the time to review your stay with us. I am very glad to hear your first stay at Suburban Extended Stay was cozy and homey. And I will be sure to let Adam know how much of an impact he made on your experience. We hope to welcome you back to the hotel soon!

Chantilly, Virginia
Reviewed October 27, 2016

I had an awesome stay. They have kitchen in the room, plus they have smoking room for people who still have that habit. Reggy was great @ accomodating us, always ready to help and energetic. Only negative part is they donot have free coffee. 75Cents for a cup of coffee?

Review collected in partnership with this hotel
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Helpful?
Thank RMathis123
GenerationCo, Assistant General Manager at Suburban Extended Stay Hotel Dulles Sterling, responded to this review

Hello RMathis123, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Reggy know that he made an impact during your stay. We hope to welcome you back to the hotel soon!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff

Additional Information about Suburban Extended Stay Hotel Dulles Sterling

Address: 45510 E Severn Wy, Sterling, VA 20166-8942
Location: United States > Virginia > Loudoun County > Sterling
Price Range: $68 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suburban Extended Stay Hotel Dulles Sterling 2*
Number of rooms: 132
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Also Known As:
Suburban Extended Stay Sterling
Extended Stay Sterling
Sterling Extended Stay
Hotel Style:
#12 Business Hotel in Sterling
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Questions & Answers

Here's what travelers have asked, with answers from Suburban Extended Stay Hotel Dulles Sterling staff and other travelers.
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Questions? Get answers from Suburban Extended Stay Hotel Dulles Sterling staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Call the hotel directly and staff will help with best available rates”
 of 5 bubbles K3088VLpatriciam, Dec 16, 2016 | Read review
“Bring a toaster, and hang your towels to dry as no maid service.”
 of 5 bubbles jillc176, Jul 11, 2016 | Read review
“Good hotel for anyone!!”
 of 5 bubbles sgrbayse, May 20, 2016 | Read review
“Good for pets!!& Family.”
 of 5 bubbles 778rickeyw, Jan 3, 2016 | Read review
“5th floor is for smokers ;-)”
 of 5 bubbles joeyj81, May 30, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question