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Candlewood Suites Hotel Sterling

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#10 of 16 Hotels in Sterling
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162 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Sterling, Virginia
1 review
5 of 5 stars Reviewed April 3, 2015

My stay with Candlewood Suites has been Awesome! Staff does a great job at customer service, and welcome you with pleasant smiles. I would suggest this Hotel to all of my friends, family, and co-workers. Brenda does an awesome job at the front desk.

Helpful?
Thank Geoff P
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Geoff P, Thank you for your feedback. Always a pleasure to read a great review and that our staff, especially Brenda, has provided you with excellent service! She has been with us for a year now and is a very important member of the team! Thank you for referring your friends, family, and co-workers. We have a new referral program... More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

I stayed at the Candlewood Suites in Sterling for five weeks in February and March and highly recommend the hotel. The staff is all first class, well trained, and attentive. Viet does an outstanding job managing the hotel and his team is all customer oriented for guests. The team including Brenda, Puneet, and Elaine provided excellent service and are friendly... More 

Helpful?
Thank Destination_earth_10
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Destination_earth_10, I don't think a review could get any better! Thank you so much for staying with us and writing this awesome review! It was a pleasure having you here and chatting with you each day. Thank you for the positive comment and naming each front desk team member. It means a lot to us that you remember each person... More 

Lincoln, Nebraska
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

Candlewood is my favorite hotel chain, and this one did not disappoint. The decor is modern, the rooms are clean, amenities great. I used the candlewood cupboard (their sort of in-house mini convenience store) to pick up snacks. Front desk staff was professional and friendly. I'd stay here again.

Helpful?
Thank Arthur D
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Arthur D, Thank you so much for writing a review for our hotel. So glad to hear that Candlewood Suites is your favorite hotel chain. We recently remodeled our kitchens and bathroom with a new modern design! I will share your positive comment with our team as it is our goal to provide all of our guest with friendly and... More 

Princeton, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 11, 2015 via mobile

The location is near highway so the air will not be fresh for sure, and we actually suffered from the bad smell from the parking lot, some from vehicle while some from people who smoke outdoors. In the hotel, the room is clean, but the air renewal in the hallway and room is bad, besides, the internet speed is low... More 

Helpful?
1 Thank Irene H
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

irenezh, Thank you so much for taking the time to write a review for our hotel whether it is positive or negative. We use these reviews for training and it helps us figure out how we can make the hotel that much better. Our location along with every hotel in Sterling is right off a highway, either route 28 or... More 

Bangor, Maine
Level Contributor
416 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
4 of 5 stars Reviewed March 7, 2015

We spent one night here. Good help at the front desk. Room was spacious. Room was very clean. Very quiet and very comfortable place. No complaints at all. I will plan to stay here again if in the area.

Helpful?
1 Thank Traveler06232009
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Traveler06232009, Thank you for taking your time to write a review for your one night stay with us! Thank you for your compliments with our front desk team and the clean, spacious, and quiet room. Hope to see you again when you come back in the area. We would like to show you that our service and rooms are consistently... More 

Sterling, Virginia
1 review
5 of 5 stars Reviewed February 26, 2015

I have stayed here many different occasions over the past several years and nothing compares. It is beyond flawless. I must say it definately starts at the top with Viet Tu. I have met Viet on numerous occasions and he has provided exceptional service always there to make sure things feel extremely conforatable, never met anyone more kind. There is... More 

Helpful?
Thank chouze21
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

chouze21, Thank you for taking the time to write your review and expressing the exceptional service by Viet. He has been with us for over 6 years and continues not only providing excellent service to our guests, he is a leader to our team. I can't say enough good things about him and I am so glad you got chance... More 

Reston, Virginia
1 review
5 of 5 stars Reviewed February 14, 2015

I've stayed at Candlewood Suites several times. This time it's for a 2 week stay. The staff is very friendly and accommodating. Room is clean, comfortable and quiet. Located close to shopping and several restaurants. I wouldn't stay anywhere else!

Helpful?
Thank b d
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

b d, Thank you for always choosing to stay with us! Please call us when you need to make your next booking. Hope to see you again soon! More 

1 review
5 of 5 stars Reviewed February 3, 2015

I stayed here for 1 week in Jan 2015. I truly enjoyed the service, the facilities and the proximity to many things. The staff were helpful, plenty of parking, secure entry, clean rooms and affordable pantry

Helpful?
Thank Astrid V
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for taking the time to review our hotel! It makes us feel so good to know that you enjoyed all the services and clean rooms we offer here as well as our location, which is right next to plenty of restaurants and shops! Also I am glad you got to check out our pantry (Candlewood Cupboard.)... More 

Holden, Massachusetts
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stayed here for a week while working in the area. The staff was very good and the hotel was very clean. The room was what you expect for this type of hotel. I had no issues. There was plenty of free parking and it was close to restaurants and where I had to work. I would stay here again if... More 

Helpful?
1 Thank Websterd13
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Websterd13, Thank you for your review and we are glad to hear you enjoyed your stay with us while you were here for work! We look forward to seeing you again! More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 29, 2014 via mobile

I have to stay here cause my dad works on the pipeline and my mom likes to come down and visit, its ok expect i got to sleep on a couch bed witch isnt bad. Also they charge 125 for a small dog and have a strict pet policy so if you dont have enough money you cant bring your... More 

Helpful?
1 Thank karigr
IHGCare, Guest Relations Manager at Candlewood Suites Hotel Sterling, responded to this review

Dear karigr, Thank you for the candid review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note of your valuable comments... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more   less 

Additional Information about Candlewood Suites Hotel Sterling

Address: 45520 Severn Way, Sterling, VA 20166-8942
Location: United States > Virginia > Loudoun County > Sterling
Price Range: $88 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Hotel Sterling 2.5*
Number of rooms: 121
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Also Known As:
Candlewood Suites Sterling
Candlewood Sterling
Sterling Candlewood Suites
Hotel Style:
#5 Business Hotel in Sterling
#11 Family Hotel in Sterling
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