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Candlewood Suites Hotel Sterling

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#10 of 16 Hotels in Sterling
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157 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Oak Ridge, Tennessee
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 23, 2016

I arrived way beyond check in. Receptionist was very nice and courteous. She provided me with room and key. Went to the room. After several failed attempts to get into room. Heard knock from other side. Wrong room I realize. Went back to receptionist. She apologized! (Goes long with me). Gave me new room and voucher for honor bar. That... More 

Helpful?
Thank Jeff E
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for your review of our hotel. I am happy to hear you enjoyed your stay with us and that you were pleased with our staff. Customer service is very important to us, and it's something our staff takes great pride in when we receive such amazing feedback. We hope you will visit us again. More 

Ashburn, Virginia
1 review
4 of 5 stars Reviewed March 2, 2016

I've also stayed at other nearby suites, and though they may be nicer, when it comes for value for your dollar, this one is an excellent choice. The rooms are nice and kept clean. Though there is no restaurant, most everything you need is in the convenience shop, and there are plenty of places to eat nearby. One of the... More 

Helpful?
Thank Michael K
SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling, responded to this review

Michael K, Thank you for staying with us here at the Candlewood Suites Dulles-Sterling. It was a pleasure having you as a guest. We are delighted to hear our staff provided a genuine atmosphere for you during your stay. Each one of our staff members cares deeply for the comfort and experience of our guests. We are also pleased to... More 

1 review
5 of 5 stars Reviewed February 27, 2016 via mobile

The front desk clerk PUNEET was awesome, super friendly and knowledgeable in the local area and pointed us to local stores and restaurants. Makes you feel at home with her courtesy. I hope I can stay here again the area is nice and the rooms were better than expected.

Helpful?
Thank Zachary B
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Zachary, Thank you so much for that amazing review! We are glad to hear that you enjoyed your stay here with us, and better yet that you had such an awesome experience with our front desk staff. Puneet and our staff do their best to make each of our guest's stays as memorable and pleasant as possible. We are always... More 

Sterling, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed February 22, 2016 via mobile

My experience in candlewood suites in Sterling Virginia is great and very accommodating starting with Jackie Hagen and Brenda front desk host this place is very neat organized in the rooms are very clean an overall Candlewood Suites sterling staff a very helpful and very humble thank you for your hospitality. Marco

Helpful?
Thank marco m
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Hi Marco, Thank you so much for your kind review! Our staff is pleased to serve such awesome guests like you and your coworkers. It makes us very happy to hear such nice things about our hotel and staff. We hope you keep enjoying your stay here with us and that we can keep serving you the very best way... More 

2 reviews
5 of 5 stars Reviewed February 12, 2016 via mobile

I stayed here during the blizzard a few weeks back I was frustrated that I might be having to stay longer than planned but to my surprise I wish I could have stayed longer I felt like I was at home the room I stayed in was very well maintained I had no problems with any of my appliances despite... More 

Helpful?
Thank Jose P
Ashburn, Virginia
1 review
5 of 5 stars Reviewed February 8, 2016

I have had the benefit of staying at several Candlewood Suite hotels, but felt compelled to write about a particularly excellent experience at the Sterling property. I work for an airline and deal with a very unpredictable and fluid schedule. I was also in the process of moving to Northern Virginia with my two very young daughters. Over the course... More 

Helpful?
Thank Dave C
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Dave, We are so happy to hear that you had such a wonderful experience here with us. We hope to keep serving you with the same excellent customer service you've received in the past and to make your future stays as pleasant or even more pleasant than the previous ones. Our front desk staff does an excellent job of responding... More 

Sterling, Virginia
1 review
5 of 5 stars Reviewed February 3, 2016 via mobile

On January 30th I stayed at Candlewood Suites for a Business trip and had the best experience. I usually travel a lot because my job requires me to but I had never felt so cared for at any of the previous hotels. Ronald greeted me with a smile and made me feel valued. He gave me a tour of the... More 

Helpful?
Thank lauraparra
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Laura, We are very happy to hear that you had a pleasant stay with us. It's not everyday that we have the pleasure of serving such lovely, kind, and highly professional guests like yourself. We are sure that your company is happy to have you, and should definitely give you a raise for all the hard work you do when... More 

1 review
5 of 5 stars Reviewed February 1, 2016 via mobile

Our visit here at this hotel was an excellent wonderful service from beginning to end. The check in experience with Ronald was delightful and quick. The rooms came fully equipped with a kitchenette and Walmart is with in walking distance. Overall it was a great stay here we will definitely be returning on our next visit here to Northern Virginia

Helpful?
Thank Alejandro P
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Alejandro, We are very excited to hear that you enjoyed your stay here with us. We value our guest's time and do our best to make check in as painful and pleasant as possible. We are very happy that you took advantage of our great location, we are located in an area where shopping centers and restaurants are all with... More 

Fairfax, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2015

We sold our home quickly and needed a place to stay, while we looked around the area for our new home. We searched high and low for a quality place to stay, that would allow us to house our dog and meet our needs as two busy professionals. The service by Abraham, Brenda and Ronald has been nothing short of... More 

Helpful?
Thank Nancy R
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Mrs. Richardson, Thank you so much! You and your husband have been amazing, all our staff loves you. Our front desk staff is always happy to serve our guests with a smile, and it's very easy when we have such kindhearted guests like you and your husband. We want to congratulate you on behalf of our Candlewood team on closing... More 

Richmond, Virginia
Level Contributor
4 reviews
5 of 5 stars Reviewed December 6, 2015

Prior to starting a large project in Ashburn, I stayed at several hotels in the area and ended up choosing Candlewood Suited in Sterling. The room was set up for just what I needed: A temporary office while out of town. The room was spacious and comfortable. But the best part was the staff. Jackie Hagen was so helpful in... More 

Helpful?
Thank brezinbyu
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this review

Mr. Williams, Thank you so much for that amazing review! Our team is thrilled to hear that you enjoyed your stay here with us, we hope to see you again soon! Our staff does an exceptional job in keeping our guests happy and making them feel at home. Jackie, Brenda and Ibrahem are just a few of the exceptional team... More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more   less 

Additional Information about Candlewood Suites Hotel Sterling

Address: 45520 Severn Way, Sterling, VA 20166-8942
Location: United States > Virginia > Loudoun County > Sterling
Price Range: $88 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Hotel Sterling 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Candlewood Suites Sterling
Candlewood Sterling
Sterling Candlewood Suites
Hotel Style:
#5 Business Hotel in Sterling
#11 Family Hotel in Sterling
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