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Candlewood Suites Hotel Sterling

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45520 Severn Way, Sterling, VA 20166-8942
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Traveler (16)
Room & Suite (54)
Dining (3)
Certificate of Excellence

About

#1 of 16 hotels in Sterling
Location
Cleanliness
Service
Value
Certificate of Excellence
An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
BBQ facilities
Parking
Free internet
Wifi
Internet
Fax / photocopying
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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HOTEL CLASS
HOTEL STYLE
Charming
Business
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311Reviews7Q+A58Room tips
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Popular mentions
I spent several days at the Candlewood Suites in Sterling. The room was comfortable, clean, spacious, and quiet, as I recall; and the people at the front desk were nice. Furthermore, the hotel was in a good location for my needs. I enjoyed my stay there.
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We returned to this simple, comfortable, well-equipped and well-priced hotel when visiting nearby family. We appreciated the clean, spacious room and comfortable bed, and the kitchen, and will definitely come again if we return for a longer stay. Both Hasan (who was at the desk quite late when we arrived) and Harish (who was there when we left) were especially warm and kind.
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Response from SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling
Responded Jan 9, 2020
Dear bsbirch, Thank you for taking the time out to write us this review. Our team takes great pride in cleanliness and ensuring the rooms are comfortable upon our guests arrival. Hasan and Harish are truly assets to our team and we are lucky to have them. Please let us know if you are in the area again, as we'd love to welcome you back. Please let us know if there is anything we can do for your next stay to ensure a 5 star stay. Thank you again for this review. We hope to see you again in the future. The Candlewood Suites Sterling Hotel Team
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I was pretty impressed with the room at first. Check in was quick, and when traveling with a toddler, having a kitchen is great. The bed and pillows were comfortable, there was plenty of space for the two of us, and the WiFi was strong. However, there were a few things that drove me crazy. After check in, I just dropped my stuff in the room and headed out for the day. Upon return, I noticed the window was partly open, rather unnerving since I had a first floor room. The fridge made an awful rattling noise when it was running, and the AC was pretty noisy when running too. The worst part was the noise from the room above me. I could hear every step the people above me took, as well as every door slam. I’m pretty sure the beeping I heard was their microwave too. As I didn’t get back to my room until rather late, I didn’t really notice all the noises until my kid was asleep and I had a chance to relax. I just dealt with the noises as it wasn’t worth moving all my stuff and a toddler to another room since we were only visiting for 2 nights. It’s not a bad hotel at all, but I’d definitely recommend staying on a higher floor, unless hearing a herd of elephants helps you sleep.
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Response from SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling
Responded Sep 22, 2019
Dear ksand383, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.Please rest assured we have addressed this with the team to ensure we improve on this. We hope to see you in the future to ensure a more pleasant stay. Thank you again for this review. Sincerely, The Candlewood Suites Sterling Hotel Team
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I didn't know what to expect when booked, but the customer service from Abraham was exceptional even late at night, and I even booked another nights stay! I loved the "home" feel of the room including the full kitchen. I slept very well and would stay here again. Great stay!
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Response from SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling
Responded Sep 11, 2019
Dear yanaricc, Ibrahem is an asset to our team! We are thrilled to know his exceptional customer service led to you booking another night with us! Pleased to know some of our most loved amenities were recognized and appreciated by you. We hope to see you again! Let us know what we can do to ensure for next time you experience a 5-star stay. The Candlewood Suites Sterling Hotel Team.
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Very knowledgeable, friendly, and accommodating. As a spire elite member of IHG, I interact with many different hotel personnel. Ralph stands out among the best of the best for customer service! Thank you Ralph!
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Response from SterlingHotelMgr1, General Manager at Candlewood Suites Hotel Sterling
Responded Sep 11, 2019
Dear Brenda F, We are lucky to have Ralph part of our Candlewood Suites Sterling team. He does an excellent job of keeping our guests happy with his exceptional Customer Service. Ralph's energy at the front desk is magnetic! Thank you for your loyalty as an IHG Rewards Spire member, we hope to see you again in the future! The Candlewood Suites Sterling Hotel Team.
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PRICE RANGE
$71 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites sterling, candlewood sterling, sterling candlewood suites
LOCATION
United StatesVirginiaSterling
NUMBER OF ROOMS
121
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Frequently Asked Questions about Candlewood Suites Hotel Sterling
Which popular attractions are close to Candlewood Suites Hotel Sterling?
Nearby attractions include Regal Dulles Town Center 10 (0.7 miles), Dulles Golf Center & Sports Park (0.3 miles), and Sportrock Climbing Centers (0.7 miles).
What are some of the property amenities at Candlewood Suites Hotel Sterling?
Some of the more popular amenities offered include free wifi, a fitness center, and free parking.
Which room amenities are available at Candlewood Suites Hotel Sterling?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Hotel Sterling?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Candlewood Suites Hotel Sterling?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Hotel Sterling?
Conveniently located restaurants include Chick-fil-A, Mimi's Cafe, and Cafesano.
Are there opportunities to exercise at Candlewood Suites Hotel Sterling?
Yes, guests have access to a fitness center during their stay.
Is Candlewood Suites Hotel Sterling located near the city center?
Yes, it is 0.9 miles away from the center of Sterling.
Are any cleaning services offered at Candlewood Suites Hotel Sterling?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Candlewood Suites Hotel Sterling?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Candlewood Suites Hotel Sterling offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.