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Candlewood Suites Hotel Sterling

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#10 of 16 Hotels in Sterling
Certificate of Excellence
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157 Reviews from our TripAdvisor Community

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Showing 152: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW

My stay at Candlewood Suites Hotel in Sterling was great! My hotel room was clean and neat, and the front desk employees were super sweet and hospitable. REUBEN and RONALD were helping me, and they worked really well together. They let me know Reuben was in training, however I would've never guessed since he seemed to catch on quickly and... More 

Helpful?
Thank Sushmita C
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Hospitality was wonderful. Very convenient for shopping around. Malls are just behind and 4 minutes walking. distance. Will book again. Puneet was a very friendly staff member. Very helpful and courteous. Keep up the good work everyone. I will recommend this hotel to my friends. Price was also be the best, in comparison to other that are more expensive.

Helpful?
Thank Addiel P
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for choosing our hotel and for giving us that wonderful review. I am happy to hear you enjoyed your stay with us and found our staff so helpful. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. More 

Tequesta, Florida
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed June 20, 2016 via mobile

If you have little ones who need a crib don't expect to get one here. First hotel I've EVER heard of who doesn't have cribs. They told me that there was a Walmart around the corner where I could buy one. I'm not spending money to buy a crib or pack n play for 3 nights! Very disappointed.

Helpful?
1 Thank jenpig25
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Northford, Connecticut
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 31, 2016

We stayed 2 nights to visit my brother...this hotel was a great price and an immaculate hotel with very friendly staff! The mattress wasn't as nice as some places i have stayed, but fine for the price. Room included a full size refrigerator, small stove, dishwasher, plates, cutlery and cookware. I think it also had a toaster, along with a... More 

Helpful?
Thank denisel847
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for that wonderful review. We are pleased to hear you had a great stay with us and were able to enjoy the convenience of a fully equipped kitchen in your room. And believe us, we wish we had a pool too. Although there is a pool right down the street from us that will let you in... More 

New Haven, Vermont
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed May 31, 2016

Room was immaculate, with nice amenities (stove, sink, dishes, microwave, coffeemaker, kettle, etc). Bathroom spotless, comfortable beds. Rooms were, well, roomy! Not a beautiful spot (middle of a parking lot), but very convenient by a Sam's club and across the street from a Chili's and only a 10-15 minute drive to downtown. Staff was very friendly and it was easy... More 

Helpful?
Thank kcsvt
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We do our best to make our guests feel at home and to make sure they have everything they need to have... More 

Pune, India
2 reviews
5 of 5 stars Reviewed May 10, 2016

Stayed there around 8 weeks and it was very clean all the time. Location is perfect specially for extended stay due to nearby restaurants and shops. I interacted with Mr.Abraham during my stay he was very helpful with excellent customer service.

Helpful?
Thank Mars0419
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your extended stay with us. We take great pride in providing our guests with excellent customer service, and Ibrahem did a great job. We value your feedback and hope you will visit us again. More 

Great Falls, Virginia
1 review
5 of 5 stars Reviewed April 22, 2016

Love the environment! clean rooms, nice customer service. Ronald from front desk has been a great help. always doing his best to feel my family comfortable. will always choose this hotel and recommended.

Helpful?
Thank Anna L
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and had such a nice experience with our staff. Ronald does an excellent job of making our guests feel comfortable and at home. A positive guest experience is something our staff takes great pride in, so we value your feedback. More 

Annapolis, Maryland
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed April 21, 2016

Stayed here for four nights as part of travel for work, and it was okay. The sheets on the bed had a small hole on it. I could have asked for new sheets, but it didn't particularly bother me so I didn't complain. The furniture in the room, around the hotel, the carpet in the halls, and the carpet in... More 

Helpful?
Thank Oompa03
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the run down of our rooms. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. More 

West Monroe, Louisiana
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 20, 2016

Stayed for one night during a quick trip to the DC area. Very nice hotel right in line with Candlewood's standards. Suite was clean and well-layed out. Check in was fast and friendly. My only complaint would be that for a 4 story hotel they could use more than one slow elevator as there was one instance in which I... More 

Helpful?
Thank Beardsley J
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for that wonderful review, we appreciate your feedback. It makes us very happy to hear that other than the elevator you had no complaints and that you had a pleasant stay. We hope to see you again soon, and thank you for choosing us! More 

Ashburn, Virginia
1 review
4 of 5 stars Reviewed April 6, 2016

Stayed there for a week in March. Abraham at the front desk was very helpful and accommodating since we were a walk-in. We had no reservations but he was able to find us a room. As we had not stayed in a Candlewood before he also showed us the room before we checked in to make sure that it was... More 

Helpful?
Thank MrKhan123
SterlingHotelMgr1, Front Office Manager at Candlewood Suites Hotel Sterling, responded to this review

Thank you so much for that amazing review of our hotel. I am pleased to hear that you had such a wonderful first impression of our hotel thanks to Ibrahem and most importantly that you enjoyed your stay. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
An All-Suite Hotel with Full Kitchens, ample free parking, and Candlewood Values abound. ... more   less 

Additional Information about Candlewood Suites Hotel Sterling

Address: 45520 Severn Way, Sterling, VA 20166-8942
Location: United States > Virginia > Loudoun County > Sterling
Price Range: $88 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Hotel Sterling 2.5*
Number of rooms: 121
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Also Known As:
Candlewood Suites Sterling
Candlewood Sterling
Sterling Candlewood Suites
Hotel Style:
#5 Business Hotel in Sterling
#11 Family Hotel in Sterling
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