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Hyatt Place Sterling/Dulles Airport-North

Certificate of Excellence
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21481 Ridgetop Circle, Sterling, VA 20166
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Hyatt Place Sterling\/Dulles Airport-North
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273 Reviews from our TripAdvisor Community

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Showing 259: English reviews
mantua, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is the second time I stayed at this hotel...Great experience both times!!! They held my reservation till 1 am, gave me a beautiful room, and had a yummy breakfast to help me continue on my journey. Thanks!!!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Vicky C
Diana G, Director of Sales at Hyatt Place Sterling/Dulles Airport-North, responded to this review

Dear Vicky C, Thank you for your recent 5-bubble review! On behalf of the Hyatt Place Sterling/Dulles Airport-North Hotel, I would like to personally thank you for sharing your experience! It's feedback like yours that helps us see what we are doing well for future travelers to enjoy. As a Hyatt brand hotel, it is our number one priority to... More 

North Augusta, South Carolina
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for a 3 night stay to visit family. Hotel appeared clean, check in staff were friendly, but had immediate issues not being able to access lock on room door (526). This lasted overnight and into the next day, and had to get the front desk with a key to get us in whenever we needed. The lock was... More 

Helpful?
Thank BAFinnerty
Diana G, Director of Sales at Hyatt Place Sterling/Dulles Airport-North, responded to this review

Dear BAFinnerty, On behalf of the Hyatt Place Sterling/Dulles Airport-North Hotel, I would like to personally thank you for sharing your experience. It's feedback like yours that allows us the opportunity to see any potential weaknesses and turn them into strengths. I'm glad you found our property to be clean and overall an enjoyable experience. I do apologize for any... More 

Phoenix, Arizona
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We picked this hotel because it was the nicest hotel in the area we needed to stay in. The hotel was clean and safe however it is beginning to show its age a little. I wouldn't say the beds were uncomfortable but the mattresses are close to the point that they should be replaced. The staff was friendly and polite.... More 

Helpful?
Thank M H
Diana G, Director of Sales at Hyatt Place Sterling/Dulles Airport-North, responded to this review

Dear M H, Thank you for your recent review! On behalf of the Hyatt Place Sterling/Dulles Airport-North Hotel, I would like to personally thank you for sharing your experience. It's feedback like yours that allows us the opportunity to see any potential weaknesses and turn them into strengths. I'm glad you found our property to be clean and safe. I... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I have never experienced customer service like I have from this Hyatt. The Hyatt brand prides itself on being high quality and having a helpful and friendly staff but this is not the case at this hotel! I was treated so poorly from the staff here and I will never stay at another Hyatt. Cindy at the front desk was... More 

Helpful?
Thank Bkn23
Diana G, Director of Sales at Hyatt Place Sterling/Dulles Airport-North, responded to this review

Dear Bkn23, First, thank you for taking the time to provide us feedback on your stay. I appreciate the time you took to help make us aware of any faults we may have, so we may improve upon them for future traveler's stays. I was very disappointed to read your review. The items you expressed are definitely not the norm... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Experience the innovative hospitality of Hyatt Place Sterling/Dulles Airport-North, the recipient of the 2014 and 2015 TripAdvisor Certificate of Excellence for customer service. Additionally, Hyatt Place was just ranked top upscale hotels for customer service by J.D. Power. Our Sterling, VA hotel offers inviting spaces to relax and work, with free Wi-Fi, a.m. Kitchen Skillet™ breakfast and shuttle service to Dulles Airport and local destinations within 5 miles radius. Enjoy shopping and dining at Dulles Town Center Mall, Leesburg Corner Premium Outlets and One Loudoun, all minutes away. Our casually chic hotel also offers a prime Dulles Airport location for business and leisure travelers. We offer intimate meeting and event spaces near major companies, including Lockheed Martin, NTSB, Northrop Grumman, DHL, Raytheon, Neustar, AOL, Verizon, and VISA. Students visiting the DC area will appreciate being close to Northern Virginia Community College, The Art Institute of Washington Northern Virginia, George Washington University and Strayer University. Relax after a long flight or drive in one of the 134 spacious guest rooms at our Hyatt Place hotel near Dulles Airport offering plush Hyatt Grand Bedding, Free Wi-Fi, media center and ergonomic desk, Cozy Corner sofa-sleeper, 42” inch HDTVs, contemporary decor and a relaxing environment. We feature onsite facilities for our guests’ convenience including a 24/7 fitness center with modern exercise equipment, seasonal outdoor pool, and three meeting rooms with a combined 1,600 sq. ft., ideal for social or business events. ... more   less 

Additional Information about Hyatt Place Sterling/Dulles Airport-North

Address: 21481 Ridgetop Circle, Sterling, VA 20166
Location: United States > Virginia > Loudoun County > Sterling
Price Range: $93 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Sterling/Dulles Airport-North 3*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Hotels.com, Expedia, Priceline, Hyatt Hotels Corporation, Odigeo, Cancelon, Orbitz and Travelocity so you can book your Hyatt Place Sterling/Dulles Airport-North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Sterling/Dulles Airport-North Hotel Sterling
Hyatt Place Hotel Sterling
Hyatt Sterling
Sterling Hyatt
Hotel Style:
#6 Family Hotel in Sterling
#9 Business Hotel in Sterling
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