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Hampton Inn Dulles-Cascades

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Hampton Inn Dulles-Cascades
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432 Reviews from our TripAdvisor Community

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Showing 420: English reviews
Memphis, Tennessee
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed at this location for work, the staff was very welcoming, the rooms were clean, and the bed was comfortable I thought. I didn't get to try the breakfast because I had to leave too early. The location was very close to a shopping center with a grocery store and other food options so that was good to have.

Review collected in partnership with Hampton

Helpful?
Thank 259dwightp
Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 18, 2016

Clean hotel close to the city! Hotel staff was friendly and complimentary breakfast was great! Located in a quaint little town and plenty of restaurants within walking distance. I definitely recommend Tequillas restaurant if you like Mexican food...it was fantastic!

Review collected in partnership with Hampton

Helpful?
1 Thank Pirategirl13
Philadelphia
2 reviews
2 of 5 stars Reviewed June 18, 2016

toilet broken shower curtain broken. spent 3 days and no repairs. Pool filthy. Said they were going to repair shortly. Should have closed it sooner. Personell in daze. Service non-existent. Every attempt to rectify problem fell on deaf ears. Tried to change rooms, told tour in hotel, nothing avail. Airplane with no pilot comes to mind.

Review collected in partnership with Hampton

Helpful?
Thank Paul M
HamptonDullesCascade, General Manager at Hampton Inn Dulles-Cascades, responded to this review

Dear Paul, Thank you so much for your honest feedback. I’m so sorry for the concerns you highlighted and the inconvenience caused. With time, just like any pool, we too needed a fresh coat. We finished coating our pool on 06/22. You will definitely like the pool when you come back next time. I’m so sorry this couldn’t be resolved... More 

Essex Fells, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2016

Excellent hotel for small house dogs. Staff very friendly and helpful. Excellent rooms and free breakfast. Nice quiet location near Dulles Airport and Great Falls Reston area. Other Hampton Inns in the area are not a good. We stay here a lot.

Review collected in partnership with Hampton

Helpful?
Thank Travis H
Dulles, United States
1 review
3 of 5 stars Reviewed June 10, 2016

Very noisy hotel with teenagers constantly running through the hotel and slamming doors continuously until late in the evening. Also, accidentally left computer charger in room, and never had it returned.

Review collected in partnership with Hampton

Helpful?
Thank Timothy G
HamptonDullesCascade, General Manager at Hampton Inn Dulles-Cascades, responded to this review

Dear Timothy G, Thank you for taking the time to respond to our survey. We appreciate your candid comments. At Hampton Inn Cascades, we strive to make sure our guests receive excellent service resulting in a pleasant experience. However, it is clear we were not able to make your stay seamless as it should have been. We sincerely apologize for... More 

Hoover, Alabama
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed June 10, 2016 via mobile

Positive: + nice, clean rooms + free parking Negative: - very slow internet - line (25 min) at the breakfast. They accept busses - so enjoy your stay. - noisy rooms - 1 hour drive to the downtown Washington (bad traffic) My recommendation - take another hotel.

Helpful?
Thank J B
HamptonDullesCascade, General Manager at Hampton Inn Dulles-Cascades, responded to this review

Dear J B, Thank you for sharing your thoughts regarding your recent stay at Hampton Inn Dulles-Cascades. We appreciate your candid comments. We are truly sorry to understand your concerns and sincerely apologize for the inconvenience caused. Like majority of hotels we too welcome groups to our property. Nevertheless, we take utmost efforts to assure all guests’ needs are met... More 

Atlanta, Georgia
Level Contributor
6 reviews
2 of 5 stars Reviewed June 9, 2016

I did not get a daily room cleaning; the "do not disturb" card was not on door. When reported, staff seemed nonchalant and ingenious. Breakfast was not on par with other Hilton hotels; there was no meat available.

Review collected in partnership with Hampton

Helpful?
Thank Tameka W
HamptonDullesCascade, General Manager at Hampton Inn Dulles-Cascades, responded to this review

Dear Tameka, Thank you for your honest feedback. I will be investigating on the breakdown of our breakfast offerings. As a standard, we offer one meat and two egg items every day , this is in addition to waffle, cereal, yogurt, pastries, fresh fruits and bakery. We are very sorry for your experience. I have also forwarded your cleaning concerns... More 

Harrisburg, United States
1 review
5 of 5 stars Reviewed June 8, 2016

Stayed as part of a wedding group. Room was located close by others in the wedding party. Clean and well kept lobby. Front desk, housekeeping and breakfast staff all friendly and willing to help with requests. The housekeeping staff gets complements for servicing room around our crazy schedule on the day of the wedding and leaving extra towels for us... More 

Review collected in partnership with Hampton

Helpful?
Thank Troy H
Northport, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 5, 2016

If you serve breakfast till 10am, then the buffet line should be open till 10, not cleaning up and putting stuff away at 9:55, i understand the staff has things to do and clean, but the breakfast bar should remain open till the last guest has finished serving her/him self and not feel rushed to eat. The staff was giving... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Marior1981
HamptonDullesCascade, General Manager at Hampton Inn Dulles-Cascades, responded to this review

Dear Guest, Thank you for sharing your concerns. I’m so sorry that you felt this way. I can assure you that wasn’t our intention. We understand breakfast is very important to our guests. That is also the reason why unlike most hotels we open early and close late. I’m very disheartened to know that we’ve made you feel this way,... More 

Ithaca, New York
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 5, 2016

As far as cleanliness is concerned our room was spotless-that is important and I am very thankful and appreciative to the housekeeping team. The front desk team was confusing and seemed to never have communication from one shift to the next. This started even before I arrived, I was VERY glad I called twice to confirm special arrangements I made... More 

Helpful?
Thank Teri T
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located near Dulles International Airport and close to all of Washington DC's attractions, you'll find the brand new Hampton Inn Cascades. Nestled in the heart of the Cascades Town Center, you'll find an abundance of restaurants, shops and entertainment opportunities just a short walk from the hotel's front door. ... more   less 

Additional Information about Hampton Inn Dulles-Cascades

Address: 46331 McClellan Way, Sterling, VA 20165
Location: United States > Virginia > Loudoun County > Sterling
Price Range: $84 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Dulles-Cascades 2.5*
Number of rooms: 152
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Also Known As:
Hampton Inn Dulles-Cascades Hotel Sterling
Hampton Inn Sterling
Sterling Hampton Inn
Hotel Style:
#2 Family Hotel in Sterling
#3 Green Hotel in Sterling
#3 Business Hotel in Sterling
#6 Romantic Hotel in Sterling
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