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I had a quick turnaround as I departed the country for relocation. The staff were friendly and flexible as I needed to leave my car at the hotel for someone to pick it up. Without hesitating they said that would not be a problem and...More
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded January 13, 2017
Our sincere thanks for taking the time to review your business stay at Extended Stay America - Washington, D.C. - Sterling - Dulles. We are happy to read about your fantastic stay and the excellent service you received from our associates. We are fortunate to...More
on the lobby door there is a Trip advisor sign show high ranking rate that made more comfortable. My room number was 110 on Friday, September 30, 2016. inside the room I saw a small spider crawling up the wall base next to the iron...More
1 Thank karim a
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded October 5, 2016
Although you found our location convenient, it seems we missed the mark on providing you with the high quality level of service, cleanliness and comfort we strive to provide. Your feedback is greatly appreciated and we will use it to better our hotel for future...More
It was 2:44 AM when I started writing this review and I was standing outside due to a fire alarm malfunction. That was at least the third time the alarms have randomly sounded off without warning. I have been here 11 weeks for an internship...More
Thank Tommy H
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded August 2, 2016
Tommy, we appreciate you staying with us recently and sharing your review. Please accept our most sincere apologies for the inconvenience of the fire alarms disturbing your sleep several nights of your extended stay. The security of our guests is our top priority, so evacuation...More
I am a humble quiet person and would never in my life give such a terrible review. I was raised that if I had nothing nice to say, don't say it, and move on with your life, that is until now. And I cant believe...More
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded June 4, 2016
Thank you for your detailed and candid review. We are terribly sorry about the issues you experienced with your reservation. Unfortunately, we were sold out at the time you wanted to check in for your reservation on the 14th. Normally reservation check in...More
Instinctively I knew when I walked into the front lobby, I had made a mistake in booking this hotel. The front desk person was very nice and warm, but his kindness did not take away from my overall first impression. The first thing that hits...More
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded April 11, 2016
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will retrain our housekeeping staff and make sure we...More
$81 - $115 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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