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Extended Stay America - Washington, D.C. - Sterling - Dulles

107 reviews
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Traveler (29)
Room & Suite (30)
Dining (2)
Overview
  • Excellent36%
  • Very good16%
  • Average9%
  • Poor16%
  • Terrible23%
Travelers talk about
Free Parking
Non-Smoking Hotel
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (107)Write a Review
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1 - 5 of 101 reviews
Reviewed November 12, 2017 via mobile

The staff at the extended stay were very friendly. My room had some uninvited guests. There was a spider on the wall, when I came in. There were also spiderwebs all around the radiator and the dresser. In the evening I found a cockroach in...More

Thank NL_World_Traveller
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded November 13, 2017

Thank you very much for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We're working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We hope...More

Hotel's Favorite
Reviewed October 25, 2017 via mobile

I visit this hotel extended stay America when I have an early flight in IAD airport, I stayed here a day before my flight, i really like the place it was very quite and comfortable and also it is very near to the airport with...More

Thank Mhel0917
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded October 26, 2017

Thank you for sharing your wonderful experience at Extended Stay America. We are glad to read your well-appointed room and our proximity to the airport met all of your expectations for a pleasant stay. Thanks once more for allowing us to be of service, and...More

Reviewed October 2, 2017 via mobile

I stayed at the extended stay for a week while I was in town for work. The staff are exceptionally friendly and nice. However, that can only account for so much when you're paying for lodging. The initial room that I was in smelled of...More

Thank JustAVisitOrTwo
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded October 5, 2017

Please accept our sincere apologies for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why...More

Reviewed September 23, 2017 via mobile

I stayed here before about a year ago and wrote a great review, but today was is a very different one this was the worst stay I ever experienced and will never recommend or come back to this location.where should I start hmmm... well we...More

Thank Mary M
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded September 23, 2017

Mary, please accept my sincere apology for the difficulties you encountered with our rooms. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable...More

Reviewed September 13, 2017 via mobile

Great staff and amenities. Very helpful and accommodating people that work at this location. The rooms are efficient and utensils are provided. Its right next to the airport, which may come with the occasional fly-over. Aside from that, this is a great Extended Stay.More

Thank Reza H
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded September 14, 2017

Reza, thank you for being our guest and taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide...More

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
$79 - $112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
$79 - $112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveler (29)
Room & Suite (30)
Dining (2)
Hotel & Grounds (12)
Bathroom (5)
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Room Tips
"accessible to find, rooms looked okay"
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"check the room first before accepting it."
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"all are nice"
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"this is a very a quiet motel upper floor is quieter, and has smoking rooms if a smoker"
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