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Holiday Inn Washington-Dulles Int'l Airport

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#11 of 16 Hotels in Sterling
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319 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Washington-Dulles Int'l Airport
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Showing 299: English reviews
Virginia
Reviewed March 3, 2014

After previous wonderful stays at this property (see previous review) this time was my last. I did not get any sleep either night of my stay. At check in I was told that they had a "nice quiet room" for me. Great. However I found that to not be true at all. The first night I was awakened twice. The...

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Helpful?
2Thank AmbersM0mmy
HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Thank you for the feedback regarding your recent stay with us. I’m so sorry that this stay did not meet your expectations. I can imagine how frustrating it was not to get a good night’s sleep while you were here. We always try our best to block all groups/conventions together away from our other guest’s. Unfortunately, there are times when...

Too far from home
Reviewed February 16, 2014

The bad: Over 50% of the parking was used by non hotel users. The snow is still on the cars some 4 days after the storm. They had a large wedding party. Both of these things made parking HELL. At 7:48 am on Saturday, the garbage man came. The truck bounced the can trying to empty the garbage and I...

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Helpful?
2Thank a_good_night_sleep
HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear a_good_night_sleep, Thank you for the recent feedback regarding your stay with us last weekend. I apologize that your experience with us was not what you had hoped it would be. I have given your comments regarding the noise from the garbage truck to our Chief Engineer to see if we can schedule the pick-ups at a later time. I...

Newbury, United Kingdom
Reviewed February 12, 2014

Good large rooms and reasonably quiet but easy to access from the main road system. You can avoid messing about with the toll roads if you exit the airport from the back, where the car rental sites are located. Breakfast is good, fitness room and pool are added benefits.

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Helpful?
Thank Nigel B
NEW CUMBERLAND
Reviewed February 10, 2014

This is a very nice and large hotel room-wise, but is only 2 stories high, which is great. They offer a free extended parking service with the appropriate hotel reservation type as well as a convenient shuttle bus schedule to Dulles Airport (IAD). We found the rooms themselves very nice and the hotel also has a good restaurant, bar, and...

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Thank MT-233
Orlando, Florida
Reviewed February 4, 2014

I've been staying at this hotel for a couple of years every time I come to Washington. My company refuses to put me somewhere else despite the regular complains about this hotel. In my opinion this is a substandard hotel, and I had stayed at other Holiday inns. The rooms are dated, and sometimes dirty too. On my last visit...

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Helpful?
Thank CaptainJ0e
HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear CaptainJ0e, Thank you for the feedback regarding your stays with us at the Holiday Inn Dulles. We appreciate your comments as they allow us to improve our overall product and service. I have forwarded your comments to our Executive Housekeeper regarding the cleanliness of your rooms and the Food and Beverage Director, so that the service in the Pub...

Arkansas
Reviewed February 1, 2014 via mobile

I stayed here overnight to catch a plane. The room was very comfortable with lots if space. Bed was just right. The staff is friendly and helpful. The restaurant had decent food but a good atmosphere. You can tell it is an older motel, but looked very maintained to me

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Thank SJOE69
Pittsburgh, Pennsylvania
Reviewed January 31, 2014

I stayed here for a business conference. The first morning, got in the shower, no hot water. Day two, got in the shower, no hot water. This hotel is outdated. Please put some money into it. The location is fine, close to Dulles. Rooms look dated, air condioner- heater is loud. Good luck sleeping.

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Helpful?
Thank sarvs66
HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear sarvs66, Thank you for the feedback regarding your recent stay with us. I'm so sorry that your stay did not meet expectations. Unfortunately, we had a maintenance emergency in the hotel which caused the hot water to be down for a short period of time. It has since been fixed and we have not had any issues. I have...

Chantilly, Virginia
Reviewed January 26, 2014

I visited the hotel for attending a workshop for couple of days. The breakfast that was served for the attendees was subpar, with crusty croissant and cold coffee. The staff hardly came to the conference room to replenish the refreshments during the workshop that went on and on till 5 pm. Lunch served for our group was ok but lacked...

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Thank csserious
HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Hello, Thank you for your comments regarding your most recent stay at our hotel. We find feedback, such as yours, to be very valuable as it assists us in working with our team to consistently provide excellent service. We would like to apologize that your recent stay did not meet your expectation, or ours, and we will be looking into...

Holly Springs, North Carolina
Reviewed January 23, 2014

We will never stay at the Holiday Inn--Washington Dulles In’tl Airport again. While we were staying there for our son’s hockey tournament, a very serious health hazard occurred in the pool. The pool was over-chlorinated and no one was told of this danger. Our 13 year old daughter went down to swim with some of the other hockey siblings, and...

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Helpful?
2Thank Jayleen L
HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Thank you so much for sharing your experience during your recent stay at Holiday Inn Washington Dulles. Please accept my sincere apology for any inconvenience this situation may have caused. Loudoun County Fire and Rescue conducted a thorough investigation of the incident over the past few days that included testing of chemical levels in our pool at the time of...

Florissant, Missouri
Reviewed January 15, 2014

I stay at this hotel quite frequently and always appreciate the friendly staff, efficient check-in process, and the amenities of a warm heated pool & hot tub and free coffee in the lobby for early morning departures. Rooms are always clean and quiet and wifi internet works efficiently. I recommend this hotel to anyone in the Washington Dulles area.

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Helpful?
Thank Furrow31
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
One of Washington's best hotels, the Holiday Inn Washington Dulles International Airport provides lodging accommodations in Northern Virginia near Washington Dulles International Airport and 25 miles from Washington D.C. Holiday Inn Dulles Airport is convenient to Dulles 28 Centre. ... more   less 

Additional Information about Holiday Inn Washington-Dulles Int'l Airport

Address: 45425 Holiday Dr, Sterling, VA 20166-9411
Location: United States > Virginia > Loudoun County > Sterling
Price Range: $76 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Washington-Dulles Int'l Airport 3*
Number of rooms: 297
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Also Known As:
Holiday Inn Washington-Dulles Int`l Airport Hotel Dulles
Holiday Inn Dulles
Dulles Holiday Inn
Hotel Style:
#5 Green Hotel in Sterling
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Washington-Dulles Int'l Airport staff and other travelers.
5 questions
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Northampton, Massachusetts
over a year ago
Smith Mountain Lake, Virginia
Missouri
over a year ago

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Questions? Get answers from Holiday Inn Washington-Dulles Int'l Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for the newly renovated rooms.”
 of 5 bubbles montrealmarj, Oct 18, 2016 | Read review
“Perhaps You may Consider Eating in your room for now.”
 of 5 bubbles margaretolele, Sep 12, 2016 | Read review
“Best if staying for a Wedding or Event with a block room price, otherwise Mid-range Cost”
 of 5 bubbles alexo311, Aug 24, 2016 | Read review
“Get a room away from the main corridor and the bar”
 of 5 bubbles Zermatt54, Feb 21, 2016 | Read review
“Ask for a renovated room”
 of 5 bubbles mark75248, Jan 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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