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Holiday Inn Washington-Dulles Int'l Airport

#14 of 16 Hotels in Sterling
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45425 Holiday Drive, 1000 Sully Road, Sterling, VA 20166
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279 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Washington-Dulles Int'l Airport
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New Haven, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

I took a two day bus tour trip to Washington DC from NY. So, we get to stay at a hotel during the night. I didn't know which hotel it would be, but it was great after sleeping here at a . Some minor complaint is that the toilet seat doesn't stay up due to marble top that was in... More 

Helpful?
Thank jkinternet5
HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Thank you for your recent review regarding your stay with us at the Holiday Inn Dulles. We take great pride in the cleanliness of our hotel and I am glad that you enjoyed your room and our comfortable beds! I have brought your issues to the attention of our maintenance department and they will be doing a thorough check of... More 

San Diego, California
Level Contributor
205 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed August 16, 2013

We arrived late at night to the hotel which is definitely not easy to find. Parking was extremely limited. After checking in you have to walk about a mile to your room. The room was a basic mid level business room. Nothing was special and the hangers were plastic, and attached like a cheap hotel instead of Holiday Inn. The... More 

Helpful?
Thank pensando42
HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear Pensando42, I'm sorry that your stay with us did not meet your expectations. I have spoken to our Executive Housekeeper regarding the worn towels in the room and the lack of amenities provided. She will be re-training her staff on proper room inspections so this does not happen again. Our Chief Engineer does routine maintenance on the AC units,... More 

Martinsburg, West Virginia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 15, 2013

First let me start by saying that since hubbie and I were only staying one night before an early morning flight, I'm pretty sure they gave us the worst room they had, even though it was a Tuesday night and the place wasn't full. On the positive side, the room was clean (except for a ladybug which didn't matter), and... More 

Helpful?
1 Thank Summerluv0417
HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear Summerluv0417, Thank you for your feedback, I apologize that your stay with us did not meet your expectations. I have given your comments to our Executive Housekeeper, so that she is aware that there were not enough towels in your room upon check in. I have also brought the cell phone reception issues to our Chief Engineer. He will... More 

Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 12, 2013

Our group did a softball tournament and rented 15 rooms for a week. The staff was very accommodating and helpful. The rooms were very clean, beds were extremely comfortable with plenty of pillows.We also had about 5 or 6 fastptich softball teams at the hotel (another 50-60 rooms), girls that were aged 15-18 and their families. The hotel set up... More 

Helpful?
Thank Michele B
Manchester, United Kingdom
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 8, 2013 via mobile

Clean hotel close to the hotel & with a free shuttle every 30mins very handy. Based in a retail park type area, plenty of easy food places nearby and a Walmart around the back. Very handy if you're delayed/on a transfer at the airport.

Helpful?
Thank jamald
Owasso, Oklahoma
1 review
5 of 5 stars Reviewed July 24, 2013

I had an extended stay at this hotel and found it to be excellent. The hotel staff was so nice and helpful. The lady working in the gift shop was just delightful. The General Manager took the time to check on guests, which is something I admired greatly! I would recommend this hotel to anyone! It is a great place!

Helpful?
Thank Travelsontravels
Central City, Iowa
Level Contributor
89 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 22, 2013

The food was catered by the hotel and was a little sketchy but other than that, all the staff was very hospitable. The rooms were nice and clean, no complaints! The restaurant was a little pricey, too.

Helpful?
Thank Mikayla E
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 8, 2013

I would recommend this hotel as a stopover for airport or before onward travel. We found the staff very friendly & welcoming. We arrived early and they had our room ready for us so we could check in and go sightseeing. They have a courtesy bus service to airport which is frequent. At Dulles airport stop 2e you can get... More 

Helpful?
1 Thank Chappers184
Atlanta
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 19, 2013

This hotel was very basic. The room was clean and comfortable and check in was smooth and error free. It was nice to have free wi-fi and I did use the business center to check email etc but other that that it was nothing about this hotel that stood out as fabulous. There is a gift shop onsite that was... More 

Helpful?
1 Thank aliciaispretty
Alness, Scotland, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 15, 2013

The staff were all very pleasant and the rooms were clean. It is a bit of a shuttle bus ride from the airport but that is ok. The shuttle bus runs every 30 mins I just missed one so had to wait t full 30 mins. The room was basic but had all the required amenities, but there was a... More 

Helpful?
Thank John M
HolidayInnDulles, General Manager at Holiday Inn Washington-Dulles Int'l Airport, responded to this review

Dear John M, Thank you for your feedback regarding your recent stay with us. We truly appreciate it since it helps us to better our product and our services. I’m sorry that your room did not have a fresh smell to it and that you could not completely close your curtains. I’m sure this was frustrating especially after traveling for... More 

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