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Extended Stay America - Washington, D.C. - Sterling

Traveler (41)
Room & Suite (54)
Dining (1)
Overview
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46001 Waterview Plz, Sterling, VA 20166-6559 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
2.5 Star accommodation
Additional information
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (119)
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116 results
Traveler rating
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LanguageEnglish
61
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14
19
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All reviews excellent manager front desk home away from home needed a place to stay bed was comfortable dulles airport bernard esa housekeeper maintenance clerk kitchenette
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1 - 5 of 116 reviews
Reviewed 2 weeks ago via mobile

I stay here on 11/18/2018 and checked out on 11/21/2018, I was in room 131 which is handicap room. Room was clean. The bathroom was clean but there was a constant sewer smell, when you shower was running the sewer smell was at it worse....More

Thank Donaldr1234
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded 2 weeks ago

Donald, thank you for being our guest. We apologize for the odor you experienced in your room. Please know our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us....More

Hotel's Favorite
Reviewed February 1, 2018

Great staff ! Mr Bernard Sawyer and team is the best .I have stayed here for more then 7 months and the quality has not changed . Clean at all times with no odors in room or lobby area . Location is great with stores...More

Review collected in partnership with Extended Stay
Thank shagtusun
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded February 2, 2018

Thanks for returning to Extended Stay America and for sharing your perfect feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure having you here, and we look...More

Reviewed 5 weeks ago

I was booked to stay a week at the Sterling Extended Stay. I have never stayed at a worse hotel. The lobby was dirty, dark and smelled bad when I was checking in. I then went to my room which smelled like cigarettes even though...More

Thank Jimmy5629
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded 5 weeks ago

Jimmy, a well-maintained room sets up the tone for an excellent stay, but we apologize for the housekeeping issue you encountered while you were here. Your feedback regarding cleanliness is shared with the concerned team to ensure that remedial steps are taken immediately to ensure...More

Reviewed September 20, 2018 via mobile

I have stayed at several locations for Extended Stay America and have always been satisfied. This stay was the best yet. The clerk at the registration made me feel like I was a returning guest (which I will be .. at least once a month...More

Thank Kathy C
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded September 20, 2018

Kathy, it was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. Thank you so much for recommending us to future guests!  We look forward...More

Reviewed May 21, 2018 via mobile

Stayed one night and was moved there because the original hotel was overbooked. Clean enough, somewhat outdated , very basic, nice location. Very limited breakfast items with only coffee and granola bars. Plenty of parking

Thank dara52018
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded May 21, 2018

Thank you for your feedback. We are pleased you had an overall enjoyable stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
101
Price range
$80 - $101 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Sterling
,
Sterling Extended Stay
Location
United States > Virginia > Loudoun County > Sterling
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
101
Price range
$80 - $101 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Sterling
,
Sterling Extended Stay
Location
United States > Virginia > Loudoun County > Sterling
Photos
Traveler (41)
Room & Suite (54)
Dining (1)
Pool & Beach (1)
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Questions & Answers
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Kim S
February 2, 2016|
AnswerShow all 2 answers
Response from Asad M | Reviewed this property |
Yes they did provide this service when i stayed there. Better to call and check in advance. 0 seconds ago
0
Votes
Room Tips
"Do Not Book at this hotel. Read the google reviews!"
Jimmy5629
5 weeks ago
Read review
"quite floors"
Unix200
Feb 16, 2018
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"sometimes it's hard to sleep when it's sunny outside"
44shajahanm
Dec 17, 2016
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"Don not stay here, that is the best room advice I can give."
shannonc85
Jun 28, 2016
Read review
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