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Extended Stay America - Washington, D.C. - Sterling

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Extended Stay America - Washington, D.C. - Sterling
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99 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Start your review of Extended Stay America - Washington, D.C. - Sterling
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Reviewed 3 weeks ago via mobile

I travel here every week very great environment! front desk help is wonderful Thanks Bernard and Megan very clean rooms with restaurants within walking distance gas station are very close as well.....

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Thank Jerrold C
Reviewed December 17, 2016

It has been a great experience although I've been very busy going to places trying to get things done. There are ton of chain restaurants and good people serving any customers that walk into their vicinity.

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Thank shajahan m
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Sterling, responded to this review

Thank you for taking the time to share your experience with us. Your comments are much appreciated. It is great to read that our location was beneficial. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed December 11, 2016 via mobile

I have stayed at many extended stays before and this is by far my favorite. Megan at the front desk is very helpful and friendly. Stayed at the Chantilly location and this one is definitely better. I would recommend to others.

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Thank christian c
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Sterling, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay with us and our staff was able to provide you great customer service as our goal is to provide a comfortable home away home experience to each of our guest . Thank you again for your kind...

Reviewed October 17, 2016 via mobile

I checked into my room, it was HOT, SMELLED BAD AND WAS BEYOND DIRTY. The TV base was broken and tilting forward and hanging down. I immediately went down and told the front desk manager she said, "Ugg, sorry, that's room #, I know, Im sorry I shouldn't have put you in that room. (So she knew about the room)....

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Thank Diane S
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Sterling, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept my apologies on your experience. To ensure that a situation like yours doesn't happen again, my team is will be performing deep cleaning, shampooing the carpet, and our focus will be public area cleaning. I am grateful for the feedback you provided...

Johnstown, Pennsylvania
Reviewed August 15, 2016

The staff at this Extended Stay was friendly, professional, and willing to help out with anything I needed during my stay. The room was clean, comfortable, and orderly. I highly recommend anyone needing an economically priced room in the DC/Dulles area to try this hotel.

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1Thank debartom
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Sterling, responded to this review

We appreciate your kind comments. It is satisfying to read how professional and attentive your staff was during your stay, and how you favored the conditions of your room. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Wilkesboro, North Carolina
Reviewed August 5, 2016 via mobile

I gently do not stay at extended stay but it was the only place available in the area they clean rooms and well stocked but there's no ice machine and no made service but that's what you get when you stay in extended stay so if you're going to be there awhile and the lack of amenities work for you...

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Thank Mitch D
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Sterling, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know that your room was clean and my staff was helpful to you. We are sorry for we did not have the amenities you were looking for. Thank you again for your kind words. The staff and I would love to provide...

Fayetteville, North Carolina
Reviewed July 10, 2016

When we checked went to the room, it smelled bad. It was as though the room had not been opened for a weeks and it smelled very musky and mildewy. I went and bought air fresheners. We also found trash under both of the beds. Trash under the beds are unacceptable. The carpet in our room looked as though food...

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1Thank welove2travel99143
Reviewed June 28, 2016 via mobile

Stayed here with my boyfriend, and we had a great time. Nice location, within minutes of the Dulles mall and right on route 7. Everyone working there is also very nice and helpful. You don't get daily housekeeping but you can get clean sheets and towels any time of day. They have pots and utensils you just have to ask...

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1Thank Sarah M
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Sterling, responded to this review

We are glad to read that your stay with us was a great one. I'm glad you enjoyed our hospitality as well as our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed June 28, 2016

Run away from this place as soon as you can. I checked in here with my 13 year old son for the night, and am happy we got out of here before getting infected with a disease, or worse! When we opened the door to the room, it was musty, hot and smelled of male cat spray! To make things...

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Helpful?
Thank Shannon M
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Sterling, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that you a bad experience and your room was not clean. Just to make sure this doesn't happened again me and my team will me inspecting each single room before checking guest in. For this particular incident, our staff is having a meeting to address the...

Sterling, Virginia
Reviewed June 3, 2016

Great Hotel it is good location clean and the most important is not very expensive! really nice staff Good hard working staff and really nice people around here and a lot of stuff to do around the Area.

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1Thank warrior6522
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Sterling, responded to this review

Thank you so much for posting a review of our property. I’m pleased to read that you had a great stay! I truly appreciate your kind comments regarding our convenient location, friendly customer service, and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Washington, D.C. - Sterling

Address: 46001 Waterview Plz, Sterling, VA 20166-6559
Location: United States > Virginia > Loudoun County > Sterling
Price Range: $74 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Sterling 2.5*
Number of rooms: 101
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Also Known As:
Extended Stay Sterling
Sterling Extended Stay
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Washington, D.C. - Sterling staff and other travelers.
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Homer, Alaska

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Questions? Get answers from Extended Stay America - Washington, D.C. - Sterling staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“sometimes it's hard to sleep when it's sunny outside”
 of 5 bubbles 44shajahanm, Dec 17, 2016 | Read review
“Don not stay here, that is the best room advice I can give.”
 of 5 bubbles shannonc85, Jun 28, 2016 | Read review
“Corner room towards restaurant side is really nice”
 of 5 bubbles Z4686PHjoseb, Mar 4, 2016 | Read review
“Get the corner room as it has two windows and gives a better view of the surroundings.”
 of 5 bubbles 37asadm, Oct 15, 2015 | Read review
“Corner rooms have better view”
 of 5 bubbles J5254ZPjohnb, Oct 13, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question