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Extended Stay America - Washington, D.C. - Sterling

Traveler (18)
Room & Suite (20)
Dining (2)
  • Excellent56%
  • Very good18%
  • Average2%
  • Poor9%
  • Terrible15%
Travelers talk about
“front desk”(21 reviews)
“room was clean”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Multilingual Staff
2 Star Hotel
All hotel details
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Apr 2Apr 3
1 room, 2 adults, 0 children
Standard Room
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Reviews (113)
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All reviewsexcellent managerfront deskroom was cleanneeded a place to stayhome away from homegreat staydulles airportbernardhousekeeperkitchenette
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1 - 5 of 110 reviews
Reviewed February 16, 2018

This extended stay is quiet, close to my job, and the staff is very helpful. I don't have to ask for any additional service, the room is clean, the bed is cozy, and the wifi is just great for travel..

Thank Unix200
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded 5 weeks ago

Thank you for sharing your experience. We are happy to read you liked our service and that our location was perfect for your needs. We appreciate your feedback and hope to welcome you back to earn a better rating in the future. Sincerely, Hotel Management

Hotel's Favorite
Reviewed February 1, 2018

Great staff ! Mr Bernard Sawyer and team is the best .I have stayed here for more then 7 months and the quality has not changed . Clean at all times with no odors in room or lobby area . Location is great with stores...More

Review collected in partnership with Extended Stay
Thank shagtusun
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded February 2, 2018

Thanks for returning to Extended Stay America and for sharing your perfect feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure having you here, and we look...More

Reviewed November 10, 2017

Bernard Assistant General Manager has demonstrated a wonderful service in terms of guest care expertise. The front desk manager is excellent with the service desk associates. The housekeepers are good.More

Review collected in partnership with Extended Stay
Thank camb997
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded November 11, 2017

Thanks for the wonderful feedback. Our staff is committed to providing excellent service, so Bernard and her other team members will be happy to know their efforts helped make your stay a great one. It was a pleasure having you at Extended Stay America, and...More

Reviewed October 19, 2017 via mobile

Needed a place to stay locally when work was being done on our house. It feels like a run down apartment building. Really uncomfortable beds, pillows and gross blankets from the 80’s. Blanket had a burn mark in it. Smells like lingering cigarette or pipe...More

Thank Debbie M
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded October 19, 2017

Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay,...More

Reviewed October 10, 2017

The room was very dirty. The carpets worn and torn. Hair all over the dirty bathroom. Phone did not work. Requested front desk toget a different room but they refused. Asked fit behind to be changed and he handed me a trash bag to go...More

Review collected in partnership with Extended Stay
Thank anthonyoF8954WN
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded October 11, 2017

Anthony, thank you for taking the time to give us your feedback. We sincerely apologize for the service and housekeeping issues you experienced and the inconvenience it caused. Even though this is not a frequent occurrence we recognize that even one time is too many....More

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Room amenities
Price range
$76 - $116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Price range
$76 - $116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveler (18)
Room & Suite (20)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Kim S
February 2, 2016|
AnswerShow all 2 answers
Response from Asad M | Reviewed this property |
Yes they did provide this service when i stayed there. Better to call and check in advance. 0 seconds ago
Room Tips
"quite floors"
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"sometimes it's hard to sleep when it's sunny outside"
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"Don not stay here, that is the best room advice I can give."
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"Corner room towards restaurant side is really nice"
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