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Best Western Staunton Inn

Traveler (48)
Room & Suite (34)
Dining (8)
Certificate of Excellence

About

#6 of 17 hotels in Staunton
Location
Cleanliness
Service
Value
Certificate of Excellence
This Best Western in conveniently located just off I-81 at exit 222. We are minutes from Staunton, Mary Baldwin Universitand a short drive to Harrisonburg, James Madison University, Charlottesville, University Of Virginia and the surround area. We offer a deluxe free breakfast and many dining options to choose from.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Breakfast included
Business Center with Internet Access
Electric vehicle charging station
Heated pool
Indoor pool
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Hotel links
Visit hotel website
Hotel deals

Location

Full view
50Car recommended
Grade: 50 out of 100
130Restaurantswithin 5 miles
55Attractionswithin 5 miles
1,033Reviews
1Q+A
100Room tips
Traveler rating
  • 529
  • 335
  • 107
  • 33
  • 29
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Popular mentions
Hotel's Favorite
We were looking for a place to stay on our return trip home and found this Best Western convenient to both our time and destination requirements. It is in a beautiful location and next door to a wonderful restaurant. Another restaurant just up the hill. Staff was more than accommodating and helpful. Great again Best Western!
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clean room, clean hotel, friendly service breakfast was good, location was easy to find, had indoor pool clean and water temp was good, was able to find three restaurants within walking distance of motel.
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Review collected in partnership with Best Western
2 girls at the front desk were clueless on check ins. My check in took more than 20 minutes. The woman didn't know how to apply a BW gift card. She had to look it up in a folder. Our 8 rooms were not all ready, even by 4pm. Something should have been offered to us for the inconveniences.
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Review collected in partnership with Best Western
Response from Micah R, General Manager at Best Western Staunton Inn
Responded 3 weeks ago
i Am sorry you had difficulty checking in.. Best Western has changed the redemption policy for travel cards and has made it very time consuming and difficult. I must add that 4:00 is standard check-in time for most hotels. General Manager
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I have to say I was surprised at how high the reviews ratings for this hotel are. Yes, it is clean and the personnel are friendly and the location is okay but it is next to train tracks. We had a room on the first floor (115) and the word that comes to mind to describe it is “tired.” The decor is very dated and everything in it was clean but was also very worn. The armchair upholstery was definitely vintage ‘80’s and the armrests had the sheen that only many decades of use provides. I felt uncomfortable about putting my arms on them. The mattresses had to be almost as old, they had no support and hurt me all night long. The bed linens were very worn, had been through too many washes and were worn thin. The pillows were old and lumpy. The bathroom had more of the same worn look: the bathtub, counters and faucets had been vigorously scrubbed so much they the finish was worn off, leaving a dingy and unpleasant look. The carpet was lumpy and there was a hole in it (about 2” square) near the bathroom door. On the positive side, there was a nice indoor pool, also very clean. Breakfast is included with the stay and it was fresh with extensive options. Despite the train tracks, it was a very quiet stay. Despite the pool and the breakfast, I can’t help but feel this hotel is overpriced. And after reading other reviews, I wonder if we stayed in the same hotel!
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Response from garyDLIvp, VP of Operations at Best Western Staunton Inn
Responded 4 weeks ago
We are in the process of a renovation and at the time of your stay, the only floor not renovated is the 1st floor. We have new carpet and room tile, updated bathrooms and furniture and new queen beds in place. I hope you will stay with us again to enjoy our improvements. Gary Purvis VP of Operations Dominion Lodging, Inc.
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Clean, comfortable, quiet spot for an overnight stop while traveling a long distance with our dog. Building is very 70s but all works well. Easy on/off I-81. Good breakfast and good take-out restaurants a short walk away to pick up dinner. Pets are free.
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Response from garyDLIvp, VP of Operations at Best Western Staunton Inn
Responded 4 weeks ago
Thanks for staying with us. We are in the process of a renovation and should have a new look very soon. Please come see us again to enjoy our improvements. Gary Purvis VP of Operations Dominion Lodging, Inc.
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PRICE RANGE
$112 - $156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western staunton hotel stauntonstaunton best western
LOCATION
United StatesVirginiaStaunton
NUMBER OF ROOMS
80
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