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Comfort Inn

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Comfort Inn
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246 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Sarasota, FL
Level Contributor
175 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel room was just re done and at first glance was very nice. It was clean. The bathrooms, however are a problem. There is no exhaust fan. After a shower, the entire bathroom was wet from condensation. The bath door was so large that it was almost impossible to get out of the room from inside because the door... More 

Helpful?
Thank retirededward
Washington DC, District of Columbia
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was very concerned after reading such mixed reviews. This Inn has construction going on ,didn't really seem to be an issue. five floors the elevator is a little slow but works fine. The wi fi was very slow and kept disconnecting The staff was friendly, the room was clean and adequately supplied with towels my room strictly prohibited pets... More 

Helpful?
1 Thank noetic p
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

It was a pleasure having you as our guest and we, too, are glad that you chose our hotel for your overnight accommodations during your travels through our area. It is a pleasure to read that you were comfortable in one of our newly-renovated guest rooms and that you enjoyed our friendly staff, comfortable beds, convenient location, and great amenities.... More 

Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 23, 2016

My wife and I travel to South Carolina from Pennsylvania several times a year to visit family. While it is not an excessively long trip we like to stay in Virginia and take our time not wanting to create a marathon drive. We have stayed at several hotels along the way much like this one and this was, far and... More 

Helpful?
1 Thank philliefan
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for being our guest and thank you for taking the time to provide us with candid feedback on your stay. I am pleased to share that our hotel is undergoing a number of updates and improvements, which I feel certain will address your concerns. I hope you will consider staying with us again in the future as you... More 

Louisa, Virginia
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 2, 2016

My husband did not come with me for this trip so I stayed in one of the normal rooms instead of the whirlpool room. It was a great value for the price and the service is still great. The front desk people are very friendly and accommodating. There is some renovating going on but it was not very noticeable.

Helpful?
Thank AlisonT874
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

It is always a pleasure to have you as our guest and we are pleased to know that you were comfortable during your stay. Thank you for your kind compliments on our friendly staff and great value. While we are very excited about the upgrades and improvements happening at our hotel, we are working hard to ensure the impact to... More 

Glen Mills, Pennsylvania
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 22, 2016

Rather than continue our long drive in a rainstorm we chose to stop for the night. With no reservations and 2 dogs along for the trip we had limited choices. After randomly pulling in to two other chain hotels that allowed dogs, but had no "pet rooms" available, I drove in to the Comfort Inn. At first, I thought we'd... More 

Helpful?
Thank Kelley P
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

We were pleased to be able to accommodate your last minute visit and it is good to hear that you were comfortable and enjoyed your short time with us. We enjoy being a pet-friendly hotel - we know how important it is to find quality lodging when traveling with a pet. Thank you for your kind compliments on our great... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2016 via mobile

My husband and I stayed here while on short trip. The Hotel is undergoing renovations and we had a problem with noise at night. The management was quick to correct it and make adjustments. Appreciate their helpfulness

Helpful?
Thank Sheila R
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

It was a pleasure having you as our guests and we appreciate your feedback on your experience. We are excited about the ongoing updates and improvements at our hotel and are working hard to ensure our guests are minimally impacted by the work so we were disappointed to hear that you encountered an issue with noise. We were glad that... More 

San Antonio, Texas
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed May 18, 2016

We stayed one night even though some TA reviews were not positive as it was a convenient stopping point and accepts pets. Our room carpet was filthy, stained (dog poop?) such that one would not walk bare footed. The hotel is undergoing renovations and may be acceptable when completed as we have found most Comfort Inns. The breakfast area is... More 

Helpful?
1 Thank David M
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

It is never easy to hear that a guest’s stay failed to meet their expectations or our own high standards, especially when it comes to cleanliness – one of our top priorities. As you noted, our hotel is undergoing a number of upgrades and improvements which will be completed soon and will address your concerns. We sincerely hope that you... More 

Boston, Massachusetts
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed May 6, 2016

Not made aware of current renovations when booking our room. Arrived to find parking lot full of construction vehicles and storage containers, with workers inside and outside. The work continued on the floor above us until 8:00 p.m. After that time it was quiet and we had a quiet night. The hotel staff were friendly but apparently not concerned about... More 

Helpful?
1 Thank Chickenman26
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Please accept our apologies for any disappointments you encountered during your stay as a result of the ongoing redesign efforts at our hotel. We were recently made aware that the notification alerting our guests to the work had been inadvertently removed from our website and reservation system. We have requested it be reinstated and we apologize for this oversight leading... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 2, 2016

Under renovation is NOT indicated on the website.There is a lot of banging going on everyday until early evening. My stay was not restful. The bathroom is small - the door almost hits the toilet. My room had NOT been renovated so the bed was okay but the carpet was dirty.

Helpful?
Thank Lori J
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

While it is never easy to hear that a guest’s stay failed to meet their expectations, we truly appreciate your feedback. We are working hard to ensure that the impact on our current guests of the ongoing improvements is kept to a minimum and to ensure that our guests are made aware when booking their stay the the hotel is... More 

Harleysville, Pennsylvania
Level Contributor
214 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed April 24, 2016

We had stayed at this Comfort Inn in the past and had a great experience but this time the comforter on the bed was filthy. We tried turning it around and it was the same on the bottom as it was on the top. We took it off the bed so it wasn't near our face. We got down for... More 

Helpful?
1 Thank Kathy M
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

While it is never easy to hear that a guest's stay failed to meet their expectations based on great past stays, we appreciate all feedback as it will help us to make improvements for you and other guests in the future. We are mindful to take your feedback to shore up any deficiencies you encountered and look forward to once... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Centrally located in the Shenandoah Valley on Interstate 81, the Comfort Inn® hotel in Staunton is surrounded by the majestic Blue Ridge Mountains. This Virginia hotel is near Frontier Culture Museum, Mary Baldwin College, Woodrow Wilson Presidential Library and Blue Ridge Parkway scenic drive. Additional points of interest near the Staunton Comfort Inninclude Blackfriars Playhouse, Skyline Drive, Natural Chimneys and Grand Caverns, P. Buckley Moss Museum, and James Madison University.Local businesses minutes from the hotel include DuPont,Genicom, Hershey's Chocolate, McKee Foods and the Virginia Military Institute. While in Staunton, be sure to visit the quaint antique shops, local restaurants and lounges. ... more   less 

Additional Information about Comfort Inn

Address: 1302 Richmond Ave, Staunton, VA 24401-9100
Location: United States > Virginia > Staunton
Price Range: $97 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 96
Reservation Options:
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Also Known As:
Comfort Hotel Staunton
Comfort Inn Staunton
Staunton Comfort Inn
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