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Comfort Inn

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Comfort Inn
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256 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Reviewed yesterday NEWvia mobile

Stink bugs ,dead and alive, were in the room, when the staff was confronted they said bugs were throughout the building. We looked at three other rooms ,we chose one with only dead bugs. There was a large very wet spot, about 2 square feet, near the bathroom, of the first room. The staff was very rude when confronted with...

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Helpful?
Thank Kenneth E
Evesham, United Kingdom
Reviewed 3 weeks ago

Can't think of much to say; it was comfortable and clean but not too easy to find. The room had everything we wanted and there was an ice maker. Also a popcorn machine but I was unable to try it out unfortunately. Would definitely stay there again, being convenient for the southern end of Skyline Drive and north end of...

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Thank Colin P
NY
Reviewed 4 weeks ago

I was traveling from NY to Florida, but because of the hurricane Mat, I had to use I 81 instead of I 95. I stopped for the night in Staunton VA. It was the first hotel I saw after getting off the highway. I checked in with no reservation, it went smoothly. The room was nice and quiet too.

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Thank randylg
Southport, NC, United States
Reviewed October 16, 2016

This is a basic hotel with easy access to I-81 and downtown Staunton and the Woodrow Wilson Library and Birthplace. The staff is very friendly and the hotel was clean. The hotel shows a few signs of aging, but if you are looking for an adequate place to stay for a night or two - this will do. The hot...

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Helpful?
Thank Leon H
Delmar, New York
Reviewed October 8, 2016

Easily accessible off 81 South. Lots of fast food and mid-range chains nearby. Easy check-in in spite of computer problems, although I did already have a pre-paid reservation which probably helped a lot. Popcorn and lemonade (or lemon water?) in lobby. Good counter space in bathroom, plenty of towels. Good water pressure in shower. Bed and pillows comfortable - firm...

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Helpful?
Thank MikenSue726
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for being our guest and thank you for taking the time to provide us with detailed feedback on your stay. Please accept our apologies again for the debris you encountered in your bathroom upon arrival. This has been addressed with our Maintenance Team to ensure future guests do not encounter the same concern. I am also sorry for...

Chestertown, Maryland
Reviewed September 25, 2016

Two friends and I stayed here two nights on a Brew Tour/Football week-end. The reason we were staying in Staunton was because Choice Hotels central had cancelled my reservations for rooms at the Comfort Inn in Waynesboro, when I tried to change it from four to three rooms. All rooms were cancelled. The three rooms in Staunton were under my...

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Helpful?
Thank Hokie67
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

While we were sorry to hear of the issues you encountered with your previous reservation at another hotel, we were more than happy to host you and your friends while you were visiting the area for the Brew Tour and Football game. WE are so pleased to know that you enjoyed your stay and found our staff to be "super...

Norfolk, Virginia
Reviewed September 11, 2016 via mobile

While traveling the Virginia Wine Country, spent the night here. Very nice place, centrally locate with good, well-appointed rooms. Great breakfast buffet included in the price. Don't forget to see the in-residence cat!

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Helpful?
Thank JimCarroll3
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for trusting us for your hotel needs while traveling beautiful Virginia Wine Country! We are delighted to know that our location was convenient for your needs and that you enjoyed our complimentary breakfast buffet. We hope to have the opportunity to welcome you back again in the future.

Reviewed September 7, 2016

My Grandson and I stayed overnight on September 4th. We checked in about 5:30 pm, Charlene checked us in. Charlene was very welcoming and helpful. She doted on my Grandson and made him feel special. The room was very nice and comfortable. The entire hotel was clean. We were checked out the following morning by Newt again he was very...

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Helpful?
Thank Grace F
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

It was a pleasure having you and your grandson as our guests and to know that you felt warmly welcomed upon arrival. It is our goal to treat each of our guests just as we would treat a guest in our own home and we are glad to know that this was your experience. Thank you for being our guests...

Reviewed September 2, 2016

Extremely impressed by the staff at the Comfort Inn in Staunton! From the time we walked in, the employees were very welcoming and courteous. The room was very nice and comfortable. After leaving the next day, I remembered something that I had left in the room. They went out of their way to ensure that I got my forgotten item...

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Helpful?
Thank Prissylawson
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your patronage and thank you for your lovely comments on our accommodating staff. We are so pleased to know that you were comfortable and enjoyed your stay. We understand the frustration of leaving an item behind when traveling so we were very pleased to be able to reunite you with your item so quickly. We look forward...

Ottawa, Canada
Reviewed August 26, 2016 via mobile

The staff are very friendly - Kudos to Terri at check in! There was fresh popcorn and lemon/lime water available upon arrival. The breakfast was fresh and plentiful and the food area spotless. The property is still under renovation and be aware that if you are travelling on I-81 from the North, you will need to turn right and pull...

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Helpful?
Thank _voyageurs565
Sarah H, Guest Relations Manager at Comfort Inn, responded to this review

It was a pleasure having you as our guests and we are pleased to read that you found Comfort Inn Staunton to be a "great little hotel". Our convenient location, plentiful breakfast and friendly service do make us a great value for those traveling to or through our area and we are glad to know that you enjoyed your stay....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Business Center with Internet Access
Official Description (provided by the hotel)
Centrally located in the Shenandoah Valley on Interstate 81, the Comfort Inn® hotel in Staunton is surrounded by the majestic Blue Ridge Mountains. This Virginia hotel is near Frontier Culture Museum, Mary Baldwin College, Woodrow Wilson Presidential Library and Blue Ridge Parkway scenic drive. Additional points of interest near the Staunton Comfort Inninclude Blackfriars Playhouse, Skyline Drive, Natural Chimneys and Grand Caverns, P. Buckley Moss Museum, and James Madison University.Local businesses minutes from the hotel include DuPont,Genicom, Hershey's Chocolate, McKee Foods and the Virginia Military Institute. While in Staunton, be sure to visit the quaint antique shops, local restaurants and lounges. ... more   less 

Additional Information about Comfort Inn

Address: 1302 Richmond Ave., Staunton, VA 24401
Location: United States > Virginia > Staunton
Price Range: $88 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Comfort Hotel Staunton
Comfort Inn Staunton
Staunton Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Probably best to stay on the first floor to simply avoid using an elevator.”
 of 5 bubbles leonh294, Oct 16, 2016 | Read review
“If getting off 81S get in the far left lane immediately, to turn at the 1st traffic light, or you'll have to go past it and come back.”
 of 5 bubbles MikenSue726, Oct 8, 2016 | Read review
“Book early to get the best rate. Call to compare online rate with what the property can offer.”
 of 5 bubbles Hokie67, Sep 25, 2016 | Read review
“5th floor seem to have very little traffic and was quiet.”
 of 5 bubbles noeticp, Jul 22, 2016 | Read review
“Second floor, away from elevator and toward the back of the building offered a more quiet room option.”
 of 5 bubbles KelleyP123, May 22, 2016 | Read review
5 of 5
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