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Staff including front desk, housekeeping, and breakfast area workers seem to be professional and doing their job diligently. Rooms are impeccable. Breakfast is adequate with enough seating. Overall excellent.
I have yet to visit a Holiday Inn Express that ha disappointed me but gladly I have not encountered any yet and maybe that's why I keep coming back. I must pick the right ones. Everything was good. Rooms were clean, very friendly staff and...More
1 Thank whoop990
Response from Mary Joy A, Manager at Holiday Inn Express Washington DC SW-SpringfieldResponded June 18, 2017
Thank you for your comments regarding your recent stay at the Holiday Inn Express Springfield. We are thrilled that your overall experience at the Holiday Inn Express Springfield was rated good. It's this kind of feedback that motivates us to continue to deliver...More
I stayed three nights here for business meetings nearby. The price was very good for the area, but went up $20 per night. The front desk seemed short staffed and distracted, especially rhe first night. The next morning I realized that it was probably staffed...More
Thank Bill J
Response from Mary Joy A, Manager at Holiday Inn Express Washington DC SW-SpringfieldResponded 4 weeks ago
Good Day Bill J,
I appreciate you sharing your review and for staying at our property. As our valued guest, I am sorry to hear about your experience with the unplugged outlet you encountered. With our desire to exceed guest's expectation, I apologize we fell...More
We were here for 2 nights and a day. Very nice room, what you would expect. Only thing I would suggest is for the registration desk staff to be familiar with major events in DC and the area. We were there on the Sunday of...More
Nice rooms, especially suites, with everything in good condition. Helpful staff. Would stay here again. Expensive, but good value near Washington. Some restaurants within easy walk in a safe area and very close to I-395.
$88 - $177 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Washington Dc Sw-Springfield Hotel Springfield ,