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BEST WESTERN Springfield

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BEST WESTERN Springfield
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386 Reviews from our TripAdvisor Community

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Showing 369: English reviews
melbourne, Fl, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The location was great. Close to freeway. Easy access to many restaurants and a mall. Signage in area was good...beat Google maps. Swimming pool well maintained with a lifeguard. Very refreshing. Check in was a little slow. Breakfast was the best I've ever seen. Great selection and presentation. Seating was ample and comfortable. plenty of parking. One of two elevators... More 

Review collected in partnership with Best Western

Helpful?
Thank Chalice T
Mukwonago, Wisconsin
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The staff is what made this hotel great. Nevermind the good breakfast option, including the coffee machine that makes really good (for a machine) mochas. Clean, quiet, safe, easy access to restaurants, shopping, highways and a free shuttle ride to a nearby metro station. I strongly recommend considering this hotel.

Helpful?
Thank SJW_Leader
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is next to a major highway but I never heard a sound. Easy access to and from, Great friendly staff. A VERY busy traffic area but that comes with this area (not the hotels fault). If I ever go back to this area I would stay here again.

Review collected in partnership with Best Western

Helpful?
Thank wayned261
Ocala, United States
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Besides the numerous other issues we had with this place. A leak in our ceiling that we complained about the first day turned into a full blown 6 inch hole in the bathroom ceiling by and around the light fixture that was very obviously done by a person attempting to check it by the third day Practically flooding our bathroom,... More 

Review collected in partnership with Best Western

Helpful?
Thank Noelle S
Macon, Georgia, USA
Level Contributor
12 reviews
6 hotel reviews
3 of 5 stars Reviewed July 25, 2016

This hotel is a little older and could use some modernization. The staff could also use some better training. The agent that checked me in did not know what to do and relied on the manager on duty for a large amount of help. There were some good things, the hotel serves a hot breakfast every morning with a selected... More 

Helpful?
Thank MARCUS G
Boone, North Carolina, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 24, 2016

I booked my stay through Hotels.com. Upon arriving they asked for my credit card to put a $200 hold for "incidentals" even thought the room was paid in full in advance. I can understand having a number on file but not holding a charge for $200!! That would have taken all of our money to eat on. At the same... More 

Helpful?
3 Thank Andy P
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 22, 2016

Dirty room, make sure you can afford the $200.00 refundable deposit when you check in. Very nosey and the ac was very loud. So far not impressed and will not stay here again. Close to shopping and metro.

Helpful?
1 Thank Keith D
Hudson, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 21, 2016

Prepaid the room through Hotels.com but upon arrival was informed that an additional $200 deposit was also required. This was not disclosed when room was booked, and hotel "manager" (a title used VERY loosely) said it could not be waived under any circumstances. While standing at the hotel desk complaining to the manager, another customer was also there complaining that... More 

Helpful?
1 Thank emphrogs
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 21, 2016 via mobile

This is the worst place I have ever stayed. The staff is unprofessional & the toilet flooded the room. Outlets didn't work. We were moved to another room and the door had to be opened manually and the toilet once again flooded. SAVE YOUR $!!!!!!

Helpful?
1 Thank Diana W
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 21, 2016 via mobile

It may have been computer error, or gross negligence. As I was checking in 5 families were complaining that they had been giving keys to rooms already occupied. The manager was polite but looked very frazzled. I quickly cancelled my stay. As I was leaving more were coming in to complain. I ended up staying at Homewood suites.

Helpful?
1 Thank Sheila W
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56 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN Springfield

Address: 6721 Commerce St, Springfield, VA 22150-2507
Location: United States > Virginia > Fairfax County > Springfield
Price Range: $75 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Springfield 2.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Best Western Springfield Hotel Springfield
Springfield Best Western
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