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Extended Stay America - Washington, D.C. - Springfield

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Extended Stay America - Washington, D.C. - Springfield
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204 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Springfield
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Showing 203: English reviews
Suffolk, Virginia
Reviewed August 20, 2014

We stayed in this hotel for seven weeks while we were in the process of moving and it was FILTHY! We cleaned the counter surfaces in the kitchen and bathroom five times before the cleaning cloth did not look brown with dirt. Everything was covered with cooking grease. The shower curtain was mildewed and the carpet looked like it had...

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Helpful?
Thank Debra B
Manassas, Virginia, United States
Reviewed August 1, 2014

Uggghh where to begin. The staff is rude for started and they won't help you with anything. It took multiple attempts to get dishes or toilet paper. Then they act like you never asked them for it before. The elevator weren't working part of the time, and they are filthy. The floors and sides are sticky and there was broken...

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1Thank Whitney K
Reviewed July 5, 2014 via mobile

Been staying here for going on three month. Typical no cleaning of the room, throw the towels in the rack, want paper products get them yourself. Manager never returns calls or emails. My room has not been serviced for eleven days, even after complaints about it. Checked the housekeep list at the front desk and whoa I'm on it but...

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5Thank Chuck D
Toronto, Canada
Reviewed June 25, 2014

Arrived after 1800 and room was not ready. Staff was ignorant to the issues that caused and sent us (family with small kids) on a chase for a room. Breakfast in the morning was anything but. There were pots of coffee but nothing else. We asked and were told twice that they were waiting for someone to bring it from...

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2Thank RANR6
Belo Horizonte, MG
Reviewed May 31, 2014

Paid the same I had paid the week before in a hotel of a larger chain for this terrible place. Far from everything, hard to get by if you do not have a car, old linen with holes in it, smelly rooms. Fully equipped kitchen? There was only one spoon in mine! Never again!

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1Thank Luiz N
Springfield, Virginia
Reviewed May 29, 2014

One would think a major hotel chain could afford shampoo. There was none left in the room and when I inquired with the front desk, I was informed that the hotel was out. I don't know how long, it's been out. The free grab and go breakfast left a lot to be desired. Hotel hotel chains within the same price...

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1Thank Charles E
Springfield, Virginia
Reviewed April 23, 2014

*hey I just thought I would write a review on the very good service I got from moment I walked thrue the door bright smile from employe named sam great service he was very patient and courteous not rushing me no attitude like i saw in other hotels just a nice person to meet and management just the same good...

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Thank dominique r
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Dominique - I appreciate you taking the time to write a review of our hotel. I'm so happy to hear that you were pleased with our great staff, especially Sam. I will be sure to pass your kind remarks on to our entire team. We strive to provide our guests with all the comforts of home, so I am glad...

Newark, New Jersey
Reviewed April 17, 2014

Ones again, Extended Stay Springfield stepped up to the plate. This was my second visit, and even though I did not see my favorite morning person Gloria at the front desk, Victor the hotel manager and the other guest service representatives were awesome as always. Extended stay is the place to stay where ever you find yourself in America, this...

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Thank Gloriamaame
Annandale, Virginia
Reviewed April 14, 2014

This was one of the BEST hotel experience that my husband and I have had in a long time! Check in was quick, Sam was very helpful in our needs. The room was very nice and very comfortable. We enjoyed using the full kitchen! Thank you, Ms. Hanson (Julia) and Victor! Hope to see you again in the near future!

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Thank mytien62
Lorton, Virginia
Reviewed April 13, 2014

I'm really stumped by all of the positive reviews for this hotel. It's one of the worst places I've ever stayed. I've had better lodging and service in 3rd world countries. I'm not kidding. It took more than 30 minutes to check in on a Saturday night with one very slow person at the front desk. This place was not...

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1Thank 261danae
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Washington, D.C. - Springfield

Address: 6800 Metropolitan Center Dr, Springfield, VA 22150-1921
Location: United States > Virginia > Fairfax County > Springfield
Price Range: $90 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Springfield 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Extended Stay America Springfield
Extended Stay Springfield
Springfield Extended Stay
Hotel Style:
#7 Business Hotel in Springfield
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Washington, D.C. - Springfield staff and other travelers.
1 question
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San Francisco, California
3 months ago

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Questions? Get answers from Extended Stay America - Washington, D.C. - Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check the hot water in the room before you unpack!”
 of 5 bubbles kellyo98, Dec 17, 2016 | Read review
“Smell it first.”
 of 5 bubbles T9728IEjohng, Aug 2, 2016 | Read review
“you can walk to the Franconia/Springfield trans easily.”
 of 5 bubbles DaisyD401, Apr 12, 2016 | Read review
“The 5th floor is for smokers only”
 of 5 bubbles 157phillippaa, Aug 18, 2015 | Read review
“2nd floor has cleaner rooms”
 of 5 bubbles 162imada, Jul 21, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question