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Extended Stay America - Washington, D.C. - Springfield

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Extended Stay America - Washington, D.C. - Springfield
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192 Reviews from our TripAdvisor Community

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Showing 192: English reviews
South Jersey
Level Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was nice, clean and friendly after a terrible exoerience we left at another local hotel. It was late at night when i got there. Beds were comfortable,it was clean ,good price and I felt safe. Good location friendly staff.

Helpful?
Thank gwevans
Alexandria, Virginia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We reserved this hotel for 2 months during our homelessness. Upon arrival, we began discovering a list of concerning items in the room from stained and ripped bedspreads to live mold on shower curtain to hair on new sheets to rust in the sink. Please see pictures attached. We asked for the Manager to call us back and we never... More 

Helpful?
Thank Rohini H
00esa, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for staying with us and sharing your review. We are terribly sorry about the issues you experienced during your stay with us, and even more so that we did not appropriately correct the situation to your satisfaction. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. Although... More 

East Lansing, Michigan
1 review
4 of 5 stars Reviewed 4 weeks ago

the hotel is close to subway station, the room is large,the service is good. the hotel can free park, so it is easy for people to come there, the hotel's free breakfirst is ok,and the hotel's wifi is good

Helpful?
Thank linxin3
00esa, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

We are delighted you chose to stay at Extended Stay America - Washington, D.C. – Springfield. We are also happy to read you liked our convenient location, on-site facilities, friendly service, and that you were satisfied with your room. It is pleasing to hear you found our Wi-Fi and breakfast offerings to be adequate. Thank you for being our guest,... More 

Santiago, Chile
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 16, 2016 via mobile

Basic hotel There is no breakfast but you can grab some cereal bars and a cup of cofee.... Cleaning every day is charged extra and i asked for it and they seems did not assign my request..... When asking there were no clear explanation..... Parking is free Next to a mall including a Target Kitchen in the room

Helpful?
Thank Maria-Raquel_Araos
00esa, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

We are pleased you were happy with your overall stay. We apologize for the error with the housekeeping service, and are happy it did not have an overall negative impact on your stay. We will take your feedback to make the necessary improvements so this does not happen again. With our location being so convenient for your needs we hope... More 

Alexandria, Virginia
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 2, 2016 via mobile

This is my first experience with Extended Stay so I have nothing to compare this facility to. I required a one night stay in the area and the price was reasonable. Located away from traffic and in a semi-secluded area, this hotel seems basic, a little dated and not particularly clean. The room is a sufficient size and the queen... More 

Helpful?
Thank Cindi51058
00esa, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for choosing our hotel for your accommodation needs. We are happy you found us to be of good value and that you were satisfied with your comfortable accommodation. It is also good to read that you liked our pool area, the breakfast we served and our convenient location as well. However, we are sorry for the service issues... More 

Atlanta, Georgia
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 27, 2016

thank you to the staff who checked me in on the evening of April 21 and upgraded me to Two double beds, Great location near the metro station, and mall where we had a great meal. Perfect for a visit to DC!

Helpful?
Thank Margaret S
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that we could accommodate to your needs with our exceptional customer service and convenient location! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Round Rock, Texas
Level Contributor
3 reviews
1 of 5 stars Reviewed April 18, 2016

My family and I stayed a week and a day total. We had reserved our Studio Rooms back on December 2015. When we arrived, our reservations had been cancelled with no explanation. So we were given left over rooms. We never had maid service, no sheets changed, no trash emptied. All five of my family members in a total of... More 

Helpful?
Thank ericandmildred
Great Falls, Montana
Level Contributor
2 reviews
3 of 5 stars Reviewed April 12, 2016

My family styed here while we waited to close on a house. There was nothing cheaper or closer to our area so, I guess we got what we paid for. They are pet friendly to include, cats, but there are no cans for the waste. Front desk clerks lack common customer service such as welcoming their customers and can't multi-task.... More 

Helpful?
Thank Daisy D
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I have retrained our front desk staff to make sure we are providing each guest with professional and prompt customer service to ensure your experience is not repeated. I... More 

Alexandria
2 reviews
4 of 5 stars Reviewed March 12, 2016 via mobile

I am a frequent tenant of the extended stay in Springfield. I generally like to take advantage of the weekend discounts there. I also have not found another hotel that will let you Check in at 3am that day for the price of one night as most hotels will charge you for two.

Helpful?
Thank Raleigh K
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

Thank you for posting a review of our property. I'm so pleased to hear that we could accommodate your needs and provide you with a comfortable stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

1 review
5 of 5 stars Reviewed February 15, 2016 via mobile

Pool, elevator, laundry room; It has everything I needed, any questions the staff had beyond taken care of me, such hospitality that makes you feel at home when you're away. Dominique and Nounie are incredible managers and have a wonderful crew. Thank you all.

Helpful?
Thank Joshua T
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast

Additional Information about Extended Stay America - Washington, D.C. - Springfield

Address: 6800 Metropolitan Center Dr, Springfield, VA 22150
Location: United States > Virginia > Fairfax County > Springfield
Price Range: $82 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Springfield 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Extended Stay America Springfield
Extended Stay Springfield
Springfield Extended Stay
Hotel Style:
#7 Business Hotel in Springfield
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