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Homewood Suites Richmond Airport

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Homewood Suites Richmond Airport
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319 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Suffolk, Virginia
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Even though I didn't require daily service it was great being greeted by the housekeeping staff as I exited my room in the morning. Also I loved the ceiling fan over the bed it was a great touch especially with the 95 degree plus weather!!!

Helpful?
Thank L H
4 of 5 stars Reviewed yesterday NEW

This is a older hotel but very clean and very quite. I would stay there again. I stayed for a business trip and was very satisfied with the suite. Having a place to cook, a refrigerator and a family room was great.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank MARGARET G
New York City, New York
Level Contributor
202 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Generally speaking, the staff was nice. They offered us an opportunity to move to their sister property (Hilton Garden Inn) across the street because they were incapable of making room keys for us. But they said a new machine would come "tomorrow" - which then stretched out to a new "tomorrow" and a new "tomorrow." So clearly, someone was ill-informed... More 

Helpful?
Thank Steven O
Frederick, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

I requested a high floor with view of airport. Aparently you were booked but given my "diamond Status, I should have been at least contacted that my request was not approved. The desk attendant acted as if she did not care one way or another. When I asked to double check, I was told that she would check and get... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Stephen L. D
Metro Minneapolis-Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here for a lacrosse tournament and we will be staying in more Homewood Suites after our experience here. The rooms were large with a full kitchenette and the separate bedroom was great. The staff were so friendly and attentive at the evening social and breakfast.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank fandnlowe
Detroit, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I very rarely comment but I always use Trip Advisor as a reference point. Initial Trip Advisor reviews of this property had me question why my organization would even suggest such a place but for the rate and the offerings (breakfast and light dinner fare) I guess they thought it was a reasonable deal. The rooms are very spacious, outdated... More 

Helpful?
Thank JoeBulldog2000
benjamin2000, General Manager at Homewood Suites Richmond Airport, responded to this review

Thank you for your business and feedback, I assure you that we will look into the issues that you brought to our attention. More 

Jamestown
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Staff was great. Booked two rooms, one wasn't cleaned yet. Had smoking on my hall as well as loud music after midnight. Had my 7 week old baby and my 9 week old niece and had to take the elevator to get from one end of the hall to the next to avoid the smoke. Housekeeping half made the beds... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Allmygurlz
benjamin2000, General Manager at Homewood Suites Richmond Airport, responded to this review

Thank you for your feedback, I will share this this with staff. Thank you More 

Alexandria, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

I definitely think that the room I was in was great! The room was very clean, spacious and the furniture was nice. The staff was also very courteous and professional! I would definitely recommend this hotel to anyone!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank thomasP1608SZ
benjamin2000, General Manager at Homewood Suites Richmond Airport, responded to this review

Thank you for the great feedback and business! We look forward to seeing you again . More 

Fort Bragg, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Filthy experience.. Not held to a normal Hilton standard!! There were ants in the room and the staff was not willing to help because it was 8PM. They hot tub had such dirty water in it that it was like syrup not water!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 106tracir
benjamin2000, General Manager at Homewood Suites Richmond Airport, responded to this review

Thank you for your review and feedback. We have looked into the issues you brought to our attention and corrected accordingly. Thank you and have a great day! More 

Charlotte, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This place smells like stale mildew and the rooms are falling apart. And yes, the same standard gross free breakfast except served cold. i will not be staying here again. Hilton won't have there name on this one much longer.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kevin Shepherd S
benjamin2000, General Manager at Homewood Suites Richmond Airport, responded to this review

Thank you for your feedback and business. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room

Additional Information about Homewood Suites Richmond Airport

Address: 5996 Audubon Dr, Sandston, VA 23150-1340
Location: United States > Virginia > Sandston
Price Range: $137 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Richmond Airport 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Homewood Suites Richmond Airport Hotel Sandston
Homewood Suites Sandston
Homewood Sandston
Richmond Airport Homewood Suites
Sandston Homewood Suites
Hotel Style:
#3 Family Hotel in Sandston
#3 Business Hotel in Sandston
#3 Romantic Hotel in Sandston
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