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Quality Inn Richmond Airport

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5240 Airport Square Ln, Sandston, VA 23150-1230 (Formerly Comfort Inn Richmond Airport)
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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Virginia Beach, Virginia
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I'm attaching pictures because words just don't do justice to this room I wasted quality points to stay in as a Gold Level Member with Choice Privileges. The carpet was disgusting with what looked like tar or something all over it as well as two red dots of who knows what. There was stain right in the middle of the... More 

Thank Robert C
Charlottesville, Virginia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed June 24, 2016

We stayed here on a Friday and Saturday night. Needed a cheaper place to stay that was on the east side of RIchmond. This seemed to fit the bill nicely. Looks can be deceiving. I was checked in by a younger gentleman, maybe mid to late 20's, glasses, no nametag. Our reservation said the room was wheelchair accessible, but they... More 

Thank jjuva13

Travelers are raving about these Sandston hotels

Atlanta, GA
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 10, 2016

I read the reviews before going there, but they were mixed, so I decided to give it a try. Not impressed at all. Checked in was fast and easy, but the room is lacking in cleanliness and definitely in need of repairs. I never complain, and actually this is my first bad review of a hotel, but really this one... More 

Thank Olympe1
Vancouver, Washington
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 4, 2016

The staff were very friendly and knowledgeable. This is an older property that used to be a Comfort Inn and is undergoing renovation. The first room they gave us smelled musky and seemed really old. Went to front desk and asked for different room and they said no problem. The second room was much better than the first one and... More 

1 Thank Ray-Harrison
Basking Ridge, New Jersey
Level Contributor
65 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed April 3, 2016

Just stayed at the Quality Inn at Sandston. The stay was good overall, but the staff needs to work on some of the little things that make the stay that much more enjoyable. For example, our room was cleaned every day, but one day we didn't have any soap and for 2 days the floor was in the sink area... More 

Thank Jim G
Level Contributor
172 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
4 of 5 stars Reviewed March 12, 2016

I came to Richmond to see a high school basketball state championship game and just needed a place to stay to watch before heading out to the beach for the rest of the week. I know several places in downtown but didn't want to spend a lot of money just to sleep for a night. I found this place thru... More 

1 Thank RUtraveller
Iselin, New Jersey
1 review
5 of 5 stars Reviewed February 21, 2016

I believe worth to stay with affordable price near by Richmond airport. Have been stayed here on and off since Three years. they just finished renovation with new furniture and flat screen TV in room. They provide Shuttle service to the airport at any time, Specially the guy who drive the shuttle is of jolly nature always make me laugh.... More 

Thank 782kimberly
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 24, 2016 via mobile

Stayed here for work. Had a great stay staff was amazing. Room was very clean. Bathroom was extremely clean. I would recommend this hotel for everyone. We had 9 rooms and no one had any complaints at all. Betty Ann and Pat was so helpful. No one had any complaints about the free breakfast either. Will be staying here again... More 

Thank crashtophe25
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 17, 2015

This hotel has made so many improvements, I have been coming here for over 10yrs for my business and had always felt like a stranger. Well I got to say WOW!!!!! even the front desk has improved, before it was business as usual, now there is a new face and she makes you feel welcomed with such a friendly personality,... More 

3 Thank diety
Orlando, Florida
Level Contributor
151 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
1 of 5 stars Reviewed October 1, 2015

So this used to be the Comfort Inn Richmond Airport. Now it is called the Quality Inn Richmond Airport, but it is a LONG WAY from quality or comfort. In fact, it would have been better to rename the place the "NO QUALITY Inn." No elevator. Be ready to carry your luggage up the stairs. Duck tape on the floor... More 

Thank skip15000
Questions? Get answers from hotel staff and past guests. Ask a question

47 photos of this hotel

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Room/Suite (10)
Bathroom (2)
Hotel & Grounds (1)
Other (3)

Management photos: Courtesy of the property manager

All Management Photos (31)
Room/Suite (11)
Hotel & Grounds (10)
Business Center/Function Rooms (1)
Dining (6)
Pool/Beach Area (1)
Other (2)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Quality Inn Richmond Airport

Address: 5240 Airport Square Ln, Sandston, VA 23150-1230 (Formerly Comfort Inn Richmond Airport)
Location: United States > Virginia > Sandston
Price Range: $61 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Richmond Airport 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Comfort Inn Sandston
Sandston Comfort Inn
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