We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn Richmond Airport

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Quality Inn Richmond Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

62 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 62: English reviews
Baltimore, Maryland
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I didn't have a problem with customer service, the first room had some black stuff around the electrical outlet, so I exchange rooms. The second room was much better. I saw areas with missing tiles and plastic. It looked unsafe as there were wiring near. That should have been fixed before letting customers see that. The carpet in the hall... More 

Helpful?
Thank tch912
Jacksonville, Florida
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stay at a Choice Hotel when we can. Still, we look at reviews and the ones for this hotel were not favorable. Made a reservation and arrived early enough to cancel without penalty. Asked to see the room before checking in and decided to go for it. We didn't "white glove" the place, but everything we saw and used... More 

Helpful?
Thank jd32250
Monroe, Virginia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Terrible Customer Service. They have a shuttle BUT NO ONE hired to drive it. Was told to get a cab back to hotel - they would pay! Room is very dated and entire hotel needs updating. New Management needs to train staff that customers are IMPORTANT. Our check in was - long - because staff was too bust chatting with... More 

Helpful?
Thank katbird310

Travelers are raving about these Sandston hotels

Madison Heights Va, United States
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Please do not stay at this dump. Look under your beds. Didn't I get a real treat. It was beer cans, energy drink cans, old pillow cases, and whatever other filth under the beds. Showed it to D manager.

Helpful?
Thank Al B
Cornville, Arizona
2 reviews
1 of 5 stars Reviewed 4 weeks ago

A/C not working in lobby, halls or breakfast area. Bathroom doors would not close. Wife and I went around corner while other was in bathroom. Six shaving cream packets were dry. Hallway carpeting was soaking wet. Be sure to wear your shoes at all time!

Helpful?
Thank larryjuskie
Virginia Beach, Virginia
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed June 25, 2016

I'm attaching pictures because words just don't do justice to this room I wasted quality points to stay in as a Gold Level Member with Choice Privileges. The carpet was disgusting with what looked like tar or something all over it as well as two red dots of who knows what. There was stain right in the middle of the... More 

Helpful?
Thank Robert C
Charlottesville, Virginia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed June 24, 2016

We stayed here on a Friday and Saturday night. Needed a cheaper place to stay that was on the east side of RIchmond. This seemed to fit the bill nicely. Looks can be deceiving. I was checked in by a younger gentleman, maybe mid to late 20's, glasses, no nametag. Our reservation said the room was wheelchair accessible, but they... More 

Helpful?
Thank jjuva13
Atlanta, GA
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 10, 2016

I read the reviews before going there, but they were mixed, so I decided to give it a try. Not impressed at all. Checked in was fast and easy, but the room is lacking in cleanliness and definitely in need of repairs. I never complain, and actually this is my first bad review of a hotel, but really this one... More 

Helpful?
Thank Olympe1
Vancouver, Washington
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 4, 2016

The staff were very friendly and knowledgeable. This is an older property that used to be a Comfort Inn and is undergoing renovation. The first room they gave us smelled musky and seemed really old. Went to front desk and asked for different room and they said no problem. The second room was much better than the first one and... More 

Helpful?
1 Thank Ray-Harrison
Basking Ridge, New Jersey
Level Contributor
64 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed April 3, 2016

Just stayed at the Quality Inn at Sandston. The stay was good overall, but the staff needs to work on some of the little things that make the stay that much more enjoyable. For example, our room was cleaned every day, but one day we didn't have any soap and for 2 days the floor was in the sink area... More 

Helpful?
Thank Jim G
Questions? Get answers from hotel staff and past guests. Ask a question

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (19)
Viewed
Room/Suite (10)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (10)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Sandston
0.1 mi away
BEST WESTERN PLUS Richmond Airport Hotel
1.0 mi away
Microtel Inn & Suites by Wyndham Richmond Airport
0.6 mi away
Richmond Airport Hotel
Richmond Airport Hotel
#7 of 15 in Sandston
3.5 of 5 stars 442 reviews
Show Prices
Show Prices
Show Prices
8.0 mi away
Quality Inn & Suites
Quality Inn & Suites
#59 of 88 in Richmond
3.0 of 5 stars 258 reviews
0.1 mi away
Courtyard Richmond Airport
7.7 mi away
Clarion Hotel Richmond Central
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Quality Inn Richmond Airport

Address: 5240 Airport Square Ln, Sandston, VA 23150-1230 (Formerly Comfort Inn Richmond Airport)
Location: United States > Virginia > Sandston
Price Range: $60 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Richmond Airport 2*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Expedia, Hotels.com, Odigeo, Priceline, Choice Hotels and Travelocity so you can book your Quality Inn Richmond Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Sandston
Sandston Comfort Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay