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Quality Inn Richmond Airport

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Quality Inn Richmond Airport
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65 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Williamsburg, Virginia
Level Contributor
60 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Clean, comfortable room. Close to the airport, with shuttle. Decent breakfast. Front desk staff was very pleasant, especially Smanda, at check out. She shuttled us to the airport, and definitely started our vacation on a good note.

Helpful?
Thank DrNoah
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Room was clean,not too far from Richmond track but service is questionable. FOR ONE,if checkout is @11am please don't knock at 930, 10, 10:15,10:30. Never have I been so disturbed whilst asleep by the floor maids. I mean seriously??we drove all night from NY, to see a race which ended at midnight ,got back to hotel around 130am yet constantly... More 

Helpful?
Thank Laney913

Travelers are raving about these Sandston hotels

Manchester, Maryland
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Had a problem with ants in my room and the bed look like it had been slept in. In room coffee machine didn't work was not very happy with the stay. Will never stay there again. Would of left and gone to the best western next door but was just to tired.

Helpful?
Thank Bob N
Baltimore, Maryland
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I didn't have a problem with customer service, the first room had some black stuff around the electrical outlet, so I exchange rooms. The second room was much better. I saw areas with missing tiles and plastic. It looked unsafe as there were wiring near. That should have been fixed before letting customers see that. The carpet in the hall... More 

Helpful?
Thank tch912
Jacksonville, Florida
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 22, 2016

We stay at a Choice Hotel when we can. Still, we look at reviews and the ones for this hotel were not favorable. Made a reservation and arrived early enough to cancel without penalty. Asked to see the room before checking in and decided to go for it. We didn't "white glove" the place, but everything we saw and used... More 

Helpful?
Thank jd32250
Monroe, Virginia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 4, 2016

Terrible Customer Service. They have a shuttle BUT NO ONE hired to drive it. Was told to get a cab back to hotel - they would pay! Room is very dated and entire hotel needs updating. New Management needs to train staff that customers are IMPORTANT. Our check in was - long - because staff was too bust chatting with... More 

Helpful?
Thank katbird310
Madison Heights Va, United States
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 31, 2016

Please do not stay at this dump. Look under your beds. Didn't I get a real treat. It was beer cans, energy drink cans, old pillow cases, and whatever other filth under the beds. Showed it to D manager.

Helpful?
Thank Al B
Cornville, Arizona
Level Contributor
14 reviews
1 of 5 stars Reviewed July 31, 2016

A/C not working in lobby, halls or breakfast area. Bathroom doors would not close. Wife and I went around corner while other was in bathroom. Six shaving cream packets were dry. Hallway carpeting was soaking wet. Be sure to wear your shoes at all time!

Helpful?
Thank larryjuskie
Virginia Beach, Virginia
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed June 25, 2016

I'm attaching pictures because words just don't do justice to this room I wasted quality points to stay in as a Gold Level Member with Choice Privileges. The carpet was disgusting with what looked like tar or something all over it as well as two red dots of who knows what. There was stain right in the middle of the... More 

Helpful?
Thank Robert C
Charlottesville, Virginia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed June 24, 2016

We stayed here on a Friday and Saturday night. Needed a cheaper place to stay that was on the east side of RIchmond. This seemed to fit the bill nicely. Looks can be deceiving. I was checked in by a younger gentleman, maybe mid to late 20's, glasses, no nametag. Our reservation said the room was wheelchair accessible, but they... More 

Helpful?
Thank jjuva13
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Quality Inn Richmond Airport

Address: 5240 Airport Square Ln, Sandston, VA 23150-1230 (Formerly Comfort Inn Richmond Airport)
Location: United States > Virginia > Sandston
Price Range: $55 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Richmond Airport 2*
Number of rooms: 61
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Also Known As:
Comfort Inn Sandston
Sandston Comfort Inn
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