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Courtyard Richmond Airport

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Courtyard Richmond Airport
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404 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Chicago, Illinois
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I chose this property for the proximity to the airport. It's an easy & quick shuttle ride. The attitude of the front desk associate was challenging but perhaps she was new or inexperienced with more than one customer. Regardless, the rest of the front desk team for my short stay met the high standard I've come to expect from a... More 

Helpful?
Thank Douglas T
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear Douglas T, As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come... More 

Sterling, Massachusetts
Level Contributor
210 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed 2 nights in Richmond, as my plane was delayed. But, I had an excellent stay at the Courtyard. Nights of 08/11 & 12 Location: Terrific Noise - Quiet - even though I was on the first floor Parking - No trouble Whirlpool Tub - Awesome! Helped my sore back. Restorative, very restorative. Front Staff - Fun. Joked around with... More 

Helpful?
Thank kamikazekiddo
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear kamikazekiddo, Thank you for sharing your experience at the Courtyard Richmond Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to... More 

Naples, Florida
Level Contributor
472 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

You can't get any closer to the airport then this location. The free airport shuttle had me from baggage claim to check in within a matter of minutes. They also offered free shuttle service within a certain radius. This hotel is typical of other Courtyards and pricing is consistent with the brand. All of the staff I met on my... More 

Helpful?
Thank BlueMarlinDave
Duncan O, General Manager at Courtyard Richmond Airport, responded to this review

Thanks for the very the great comments about my hotel Yes we truly appreciate this. Yes we are looking forward to welcoming you back on your future trips to Richmond. Please feel free to get in touch with me if you need to stay with us again. Kind Regards. Duncan O More 

Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have always been a fan of Marriott properties so I will start by saying that. I needed a place to crash for the night as I was heading to NC to pick up my mother In law. I found this hotel to be a great price so I booked it. Let me tell you, when I walked in I... More 

Helpful?
Thank Bmack34
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear Bmack34, So happy to know about your experience with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Frederick Bowers (Front Desk Manager) More 

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I attempted to go to another hotel closer to Busch Gardens. Our room had dirty towels and was not cleaned. We got our money back and drove 45 min to the Courtyard Marriott. Taneesha at the front desk knowingly understood our weary state and upgraded us to a spa suite! The receptionist and staff provided exceptional service... More 

Helpful?
Thank caitlindbull
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear caitlindbull, So happy to know you enjoyed staying with us. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Frederick Bowers (Front Desk Manager) More 

Joplin, Missouri
Level Contributor
148 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed two nights and both were quiet. The staff was friendly, the hotel was clean. My room was very clean, the bed was comfortable and the temperature controls worked perfectly. I took the shuttle which was easy.

Helpful?
Thank 200nightsontheroad
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear 200nightsontheroad, Thanks for your feedback. We are happy to know you enjoyed staying with us. We hope to see you soon! Frederick Bowers (Front Desk Manager) More 

Cornville, Arizona
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The place is great. The staff is friendly, courteous and helpful. The manager must have graduated from hotel management training at the top of his class. He passed his training down to his employees. The Bistro had great food, good variety making it quite convenient.

Helpful?
Thank larryjuskie
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear larryjuskie, Thank you so much for taking the time to share your feedback with us. I will use your words to train and motivate my staff to an even higher level of customer service. We hope to see you again should your travels bring you back to Richmond Va. Frederick Bowers (Front Desk Manager) More 

San Diego, California, Usa
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here 1 night prior to a morning flight out of Richmond. I checked in (Jena was very friendly), then returned my rental car & took the hotel courtesy shuttle back to the Courtyard. You call the hotel to request the shuttle. Friendly drivers. My room looked recently refurbished, though the mattress was saggy & could use replacing. The... More 

Helpful?
Thank GigiLJ
Duncan O, General Manager at Courtyard Richmond Airport, responded to this review

Gigi, Firstly, I want to thank you for taking time to review my hotel your comments mean a lot to us. We are happy that you enjoyed our drivers' professionalism, something that we appreciate so much. Please come stay with us again while in Richmond, we are looking forward to hearing from you and seeing you. Kind Regards Duncan Oburu More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

First off, I only stayed for a night as I had a very early flight the next morning and I still felt it was such an excellent stay that I had to review it. First off, I called the hotel when I dropped off my rental car at the airport and the shuttle was there to pick me up within... More 

Helpful?
Thank laurenann42514
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Dear, laurenann42514 Thanks so much for your feedback. It warms us to know that we provided customer service that made you feel comfortable and at home. We look forward to seeing you again. Frederick Bowers (Front Desk Manager) More 

Virginia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 20, 2016 via mobile

The hotel was clean and the staff very friendly. Nice but small wine selection at the Cafe in the lobby of the hotel. My sister and I enjoyed our stay there and it is a very short distance to the airport with a 24/7 courtesy shuttle. They do have ample parking available as well.

Helpful?
Thank Anne M
Duncan O, Public Relations Manager at Courtyard Richmond Airport, responded to this review

Thanks for staying at the Courtyard Marriott Richmond Airport. We are so pleased to know you enjoyed your visit. We look forward to seeing you again should your travels bring you back to Richmond Va. Frederick Bowers (Front Desk Manager) More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Richmond Airport

Address: 5400 Williamsburg Rd, Sandston, VA 23150-1222
Location: United States > Virginia > Sandston
Price Range: $112 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond Airport 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Courtyard By Marriott Richmond Airport Hotel Sandston
Courtyard Hotel Richmond Airport
Courtyard Sandston
Sandston Courtyard
Sandston Marriott
Courtyard Hotel Sandston
Hotel Style:
#4 Romantic Hotel in Sandston
#5 Family Hotel in Sandston
#5 Business Hotel in Sandston
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