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BEST WESTERN PLUS Richmond Airport Hotel

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384 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Griffin, Georgia
2 reviews
5 of 5 stars Reviewed yesterday NEW

Very quiet, clean room. Great coffee! Made fresh all day. Excellent breakfast with eggs, bacon or sausage daily. Sweet rolls, waffles, fruit, and cereal. Room had a microwave and refrigerator. Plenty of restaurants nearby. We took up several tables, but there were plenty of seats for all of us and room for others. Nice lobby. Friendly staff. Near Krogers and... More 

Helpful?
Thank gmabert2
Stuart, Virginia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Made reservations 3 months in advance to stay here to attend a wedding in town. We would be traveling 5 hours by car and explained we needed an early check in, like 1 hour early, was told no problem since lots of people from the wedding were staying there. She explained she was putting a note on my reservations and... More 

Helpful?
Thank Molly143
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Very nice the staff made me feel like a king, and the place is very clean and quiet and extremely convenient to the airport. I would definitely make this a first class hotel and recommend it to all my friends and family

Helpful?
Thank elliott t
Boynton Beach, Florida
Level Contributor
261 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have to stay in Richmond 4 to 5 times a year and decided to try the best wester only because the place I normally stay at in this area was booked and the reviews looked good. Boy was I surprised first it is off the main road making it a lot quieter. The lobby is spotless and the staff... More 

Helpful?
Thank Lew L
Logan, Utah
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My room had a 'twin bed' which I never expected but should have known. Very small! A business friend was with me and received a king, yet both had the same request. The fitness center was not acceptable. Two of the three machines didn't work and the 'weight' machine had two positions. Location is great for airport in and out.

Helpful?
Thank cljacobs
Curitiba, PR
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The service and welcoming spirit of the employees and manager at Best Western Plus Richmond Airport Hotel was outstanding! Our family was in Richmond for a family gathering and the Hotel staff took excellent care of our needs. The hotel was clean and is conveniently located 5 minutes from the airport. The pool was great and the breakfasts were as... More 

Helpful?
Thank Donya K
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you very much for choosing our Hotel for your recent stay. We are happy to hear, that you loved your stay with us, especially our staff, management, pool and breakfast. Comments as such is what keeps us going. Thanks again!! Looking forward to your soon return visit. Sincerely Lorenzo Hinton Sales and Operations Manager More 

Manassas, United States
1 review
4 of 5 stars Reviewed 1 week ago

Clean room, nice shower and soap dispensers, microwaves and fridges in every room, good breakfast, and friendly staff - can't ask for much more than that. Only down side is that they still offer smoking rooms, but we were on a different floor and didn't smell the smoke at all (and I'm VERY sensitive to smoke smell).

Review collected in partnership with Best Western

Helpful?
Thank Jennifer B
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your nice comment about your recent stay. We are happy to hear that you enjoyed our Services and would be glad to have you with us soon again. Concerning the smoking rooms, we have multiple construction companies that stay with us weekly, who are working in the area which require smoking rooms. Lorenzo Hinton Sales and Operations... More 

michigan
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in Richmond for a week and the Best Western was perfect. I asked for an upper, quiet room and that is exactly what they gave me. It was very clean, quiet and I felt perfectly safe being alone there. It is close to some shopping if you have a car and the breakfast was perfect.

Helpful?
Thank lolo858
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. It was a great pleasure to read that you appreciate your stay especially our comfortable rooms. Thank you again for posting your feedback and recommendation. We look forward to hosting you again, next time you visit the area. Lorenzo Hinton Sales and Operations Manager More 

Oak Harbor
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We picked this hotel because it was close to the airport. Turns out, it is only 5 mins away. The room was comfortable, clean and relaxing. Great shower with lots of hot water! The internet was fast and the hotel computer readily available. We would stay here again without hesitation.

Review collected in partnership with Best Western

Helpful?
Thank John A
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We got a great rate for this hotel through Trip Advisor and it was soo easy! I'm often skeptical about "ratings" because I never know if hotel staff is doing it. I must admit, the rating listed on this website was pretty accurate. Our stay was June 29th -July2, 2016. "Tia" checked us in and she was very pleasant, helpful... More 

Helpful?
1 Thank pmouzon
MICHAEL B, Director of Sales at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay in our Hotel. It was a great pleasure to read that you appreciate your stay especially the great breakfast buffet area as well as the quality of our rooms and amenities . Thank you again for posting your feedback. We look forward to hosting you again,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN PLUS Richmond Airport Hotel

Address: 5300 Airport Sq. Lane, Sandston, VA 23150
Location: United States > Virginia > Sandston
Price Range: $83 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Richmond Airport Hotel 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Best Western Sandston
Hotel Style:
#1 Best Value Hotel in Sandston
#2 Family Hotel in Sandston
#4 Business Hotel in Sandston
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