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BEST WESTERN PLUS Richmond Airport Hotel

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BEST WESTERN PLUS Richmond Airport Hotel
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401 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Forest, Virginia
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

The staff was very friendly, rooms were clean and fresh. Beds are a little small. (My husband is 6'4" I'm only 5'2",so it was a little cramped for us together) Breakfast was fresh and price appropriate. We would stay here again.

Helpful?
Thank stylescw
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you very much for your nice feed back after your recent stay in our Hotel. We are glad to hear that your Family felt at home with us. Please recommend our Hotel to your family and friends. We would be very glad to have you with us soon again. Sincerely Lorenzo Hinton Sales and Operations Manager More 

Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Have to give this a top ten in all categories. Room, Staff,Shuttle,Breakfasts all excellent. Great check in and out. 0400 coffee was ready when taking shuttle to the airport. Super shuttle driver. Will stay here again when I visit

Helpful?
Thank Rich L
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you so much for your feedback! We appreciate all your comments that will certainly encourage other readers to stay with us! We will forward your kind words to our team who will be delighted to hear that they are doing a good job. Looking forward to your soon return visit. Sincerely Lorenzo Hinton Sales and Operations Manager More 

Fargo, North Dakota
Level Contributor
89 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

The location was perfect for us. We toured and visited several Civil War places. The complimentary breakfast had a lot of selections, cold and hot food. We would saty here again. It is close to shopping, historical places, and museums.

Helpful?
Thank Frank A
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you are always welcome at our Hotel and we look Forward to your next stay Kind regards Lorenzo Hinton Sales and Operations Manager More 

Bolivar, Pennsylvania
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was very clean. The pool area was very clean. We enjoyed the pool and had the pool mostly to ourselves. It was extremely hot during our visit so the pool was wonderful. The breakfast self-serve area was kept very clean and supplied well. All the employees were very nice. We are planning to stay at this hotel again... More 

Helpful?
Thank Pennsylvania15923
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for taking the time to come back to us with your feedback. We are happy to hear, that we could exceed your expectations and that you enjoyed your all of your stays. Looking forward to welcoming you soon again. Best regards Lorenzo Hinton Sales and Operations Manager More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

I didn't have high hopes for a Best Western, but they exceeded my expectations. Great staff, pretty good breakfast. I would love to stay there again. Great location with great restaurants and local entertainme

Review collected in partnership with Best Western

Helpful?
Thank DonitaBervine
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you.......you are always welcome at our Hotel and we look Forward to your next stay Lorenzo Hinton Sales and Operations Manager More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at this location in order to get my girlfriend to the airport early the next morning for her flight out of town. Upon arrival the front desk clerk asked if we had a preference of which floor we wanted. A first floor room was available that gave us a perfect view of our car right outside our window.... More 

Helpful?
Thank Brian Olszyk L
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your nice comment about your recent stay. We are happy to hear that you enjoyed our services and would be a regular returning guest of ours. It is comments like this that makes our staff to continue working hard to go above and beyond. My apologies about the the computer being down, but I am happy that... More 

Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 23, 2016

We were leaving another hotel in Richmond because of the poor service so this was a last minute choice. We had room on the second floor. The soap, shampoo, and lotion dispensers were a nice touch. They had a gym and a pool but we didn't have time to check it out. There also were many options to choose from... More 

Helpful?
Thank Amos B
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you so much for your feedback! We appreciate all your comments that will certainly encourage other readers to stay with us! We will forward your kind words to our team who will be delighted to hear that they are doing a good job. Looking forward to your soon return visit. Sincerely Lorenzo Hinton Sales and Operations Manager More 

Hampton, United States
2 reviews
5 of 5 stars Reviewed August 22, 2016

Great value for a great stay. Self serve breakfast layout and quality is the best I have ever experienced. Breakfast included 2 waffle makers, pancake machine, do-it-yourself yogurt parfait, cereal hot & cold, bagels, muffins, and other breakfast items. Great staff who go above and beyond to help you. The cleanliness was great, bathroom was a little tight for movement,... More 

Review collected in partnership with Best Western

Helpful?
Thank James M
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your nice comment about your recent stay. We are happy to hear that you enjoyed our services and would be glad to have you with us soon again. It is comments like this that makes our staff to continue working hard to go above and beyond. My apologies about the bed, some say they are comfortable and... More 

Madison Heights Va, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 21, 2016

I had a great stay at Best Western, as always. The ladys at check in was friendly and very nice. It was quite at night, no loud noises. The room was clean, Housekeeping did a good job cleaning the room everyday. The beds were comfortable. I will be staying here more in the future for my fishing tournaments.

Review collected in partnership with Best Western

Helpful?
Thank Al B
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you.......you are always welcome at our Hotel and we look Forward to your next stay Lorenzo Hinton Sales and Operations Manager More 

Knoxville, Tennessee
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

This hotel is one my favorites to stay in in Richmond. They have remodeled the interior some and made it look a lot better. The rooms are extremely nice very clean bathrooms have been upgraded very clean. Only problem I have with it is the bed mattress is too hard maybe just for me had a hard time getting comfortable.... More 

Helpful?
Thank megachurchsr
MICHAEL B, Front Office Manager at BEST WESTERN PLUS Richmond Airport Hotel, responded to this review

Thank you for your Kind words, which we were delighted to read! It always our aim to have satisfied guests and it is even more positive for us if our guests confirm their comfort-ness with us- thank you.......you are always welcome at our Hotel and we look Forward to your next stay Lorenzo Hinton Sales and Operations Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN PLUS Richmond Airport Hotel

Address: 5300 Airport Square Ln, Sandston, VA 23150-1232
Location: United States > Virginia > Sandston
Price Range: $80 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Richmond Airport Hotel 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Best Western Sandston
Hotel Style:
#1 Best Value Hotel in Sandston
#2 Family Hotel in Sandston
#4 Business Hotel in Sandston
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