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Holiday Inn Express Hotel & Suites Salem

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#4 of 14 Hotels in Salem
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Salem
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280 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Atlanta, Georgia
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The Holiday Inn Express is often my go to hotel while taking road trips. This location has a decent view of the surrounding mountains and a great staff. I have stopped here before and on my last trip had my elder mother with me. The front desk clerk recognized her fatigue and changed our room accommodations to the first floor... More 

Helpful?
Thank mcrabbmurphy
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Thank you for sharing your experience about your recent stay with us. We are excited that your stay was great and you were able to enjoy the mountain views our facility has to offer. Thank you for the nice comments about our staff. We appreciate your business and hope to see you on your next trip to the area. Thank... More 

Whitestone
Level Contributor
10 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed at this hotel for a wedding in the area this past Saturday and Sunday. The woman at the front desk was friendly and courteous. The woman taking care of the breakfast area was wonderful. My problem was with the housekeeping staff. There was a couple doing the rooms on our floor. We saw them numerous... More 

Helpful?
Thank MAUREJ
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Thank you for taking the time to share your thoughts with us. Thank you for the nice comments about my breakfast and front desk staff. I want to apologize that you did not receive service in your room while staying over with us. I will assure you this has been addressed with my housekeeping staff to ensure that this does... More 

Modesto, CA
Level Contributor
241 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

No major complaints here. We got an upgraded room (those rooms do not have the view). Missed having a desk and the corner chair was not comfortable. Need more plugs. Lighting in bathroom good. Internet was good. Room size was good. Front desk people we extremely helpful and friendly as was the kitchen help. Price very good. Room was clean.... More 

Helpful?
Thank MaryModesto
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

We are delighted to know that your stay with us was good and you enjoyed the suite you were upgraded to. We greatly appreciate you sharing your experience with us. I am sorry that you did not noticed the 3 additional outlets on both lamps in the room. One on the night stand and one on the table. We have... More 

Pasadena, Maryland
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a quick one night stay to break up a long trip. We did enjoy some time in the pool and hot tub. Room was clean and free breakfast was decent for a quick meal before back on the road. Staff was friendly and welcoming.

Helpful?
Thank swengert
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

We are pleased to know your stay went well with us. Thank you for the nice comments. We just hope on your next trip to the area you can stay a little longer. We appreciate your business and hope you stay with us on your next trip to the area. Thank you, Sherry More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago via mobile

Perfect to wake up and see the mountains and enjoy the pancakes. Rooms were clean and nice and beds were comfortable. Staff was very friendly and helpful. Pokemon hunting was good too. Easy access of the freeway. We loved our stay, great start to our vacation. Thanks.

Helpful?
Thank A TripAdvisor Member
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

We are excited that your stay was great and we were able to give you a perfect start on your vacation. Its great that you were able to take a moment and enjoy our beautiful mountain views that we have here at the Holiday Inn Express in Salem VA. Thank you for the nice comments. We appreciate your business and... More 

Boynton Beach, Florida
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Our handicap king room turned out to be a suite. We asked for extra pillows and they were in our room by the time we got to it. The bed was comfortable in the room immaculate the staff warm and welcoming would certainly stay here again. The location was quite convenient off of 81 N. probably within two minutes. Lots... More 

Helpful?
Thank Lenoretrip
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

We are delighted to hear how well your stay was with us. We are glad you enjoyed your suite and that our location was great for your lodging needs. Thank you for the nice comments and for taking the time to share your experience with us. We appreciate your business and hope to see you again soon. Thank you, Sherry More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 18, 2016 via mobile

My son and I were traveling from NJ to KY and were looking for a place to stay near Roanoke with TA rating of 4 or better at a decent price close to I-81. This Holiday Inn fit the bill. Double queen room was modern, clean and beds were comfy. Complimentary 'full' breakfast options included eggs, sausage, biscuits and gravy,... More 

Helpful?
Thank krgsjg
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

We are delighted that the choice you made for your lodging needs was a stay at the Holiday Inn Express in Salem VA. We are pleased you enjoyed the many choices we have on our complimentary breakfast bar. Thank you for sharing your experience with us. We hope to see you again soon. Thank you, Sherry More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 15, 2016 via mobile

This place was spotlessly clean. The breakfast area was immaculate and the woman who was in charge of this area was just fabulous. We really enjoyed our stay & will definitely be back when we are next in this area. Finally, we found all of the staff to be just super!

Helpful?
Thank Dr. Lisa J
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Thank you for sharing your experience with us. We are delighted to know how great your stay was and how you found our staff to be "super". Thank you for the nice comments and thank you for sharing with us. We appreciate your business and we look forward to having you back on your next trip to the area. Thank... More 

North Kingstown, Rhode Island
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 14, 2016

The Salem Holiday Inn Express is right off I-81 in a quiet spot that looks off into the mountains. We weren’t vacationing here, but just driving through, but I can imagine that people might want to stay here for the mountains. There was an outdoor pool that seemed to be popular (of course, it was during an afternoon with a... More 

Helpful?
Thank D C
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

We are excited to hear about the details of your stay here at the Holiday Inn Express in Salem Va. The mountain views from the property are breath taking weather your viewing them from your room or from the dining area. We are glad you were able to enjoy them as well as our variety of choices on our breakfast... More 

Ashland, Virginia
Level Contributor
118 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed August 13, 2016 via mobile

A gracious and friendly welcome greeted us and just to be sure our room was perfect and ready she called the housekeeper to make sure. Done. Our room was clean and ready for us and for a two night stay what more could we ask for. My wife was prepping for an early morning 20 mile hike beginning at 3:59... More 

Helpful?
Thank Jackfred
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Thank you for taking the time to share your experience with us. We are delighted that your stay was great and that you received great customer service here at our Holiday Inn Express in Salem VA. Service is something that we take pride in at our facility and we want each and every guest that stays with us to receive... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newest addition to the heart of Blue Ridge is the Holiday Inn Express Hotel & Suites Salem, VA! We are conveniently located to I-81 at exit 141, just a short drive to following area attractions : Roanoke College, Salem Civic Center, & James Moyer Complex. With our world class service and many Salem/Roanoke businesses, restaurants and attractions within walking distance or minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Roanoke Valley! This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, 37 flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our outdoor swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interest: Companies: General Electric, Carter Machinery, & Medeco. Hospitals: Lewis Gale Hospital, & Veterans Affairs Hospital. Universities: Roanoke College, Virginia Tech, Hollins University & Radford University. Local Attractions: Taubman Museum of Art, Virginia Museum of Transportation, & Dixie Caverns. Stay Smart at the Holiday Inn Express Hotel and Suites Salem Virginia. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Salem

Address: 991 Russell Dr, Salem, VA 24153-3068
Location: United States > Virginia > Salem
Price Range: $101 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Salem 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Salem
Hotel Style:
#4 Romantic Hotel in Salem
#4 Family Hotel in Salem
#4 Business Hotel in Salem
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