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Holiday Inn Express Hotel & Suites Salem

#4 of 14 Hotels in Salem
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Salem
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267 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Los Angeles, California
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

An excellent rate for a wonderful stay. You can't go wrong at a holiday inn express. The rooms were very comfortable and the breakfast was excellent. The staff was friendly and helpful. Good location right off the freeway.

Helpful?
Thank Terrell C
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Guest I am excited to hear your stay with us was great. I'm glad you enjoyed our breakfast and found our staff friendly and helpful. We appreciate your business and we look forward to having you back again soon. Thank you, Sherry More 

MA
Level Contributor
86 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We belong to the Holiday Inn Express Club, so we have been to various locations. This one is far below what we have experienced elsewhere. The button for the second floor in the elevator was broken, so no way to stop at our floor. We had to take the stairs. The AC in our room had not been turned on,... More 

Helpful?
Thank HDRoadKing
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Guest I am terribly sorry to hear that your stay with us was not as what you expected. I will address the issues with the housekeeping department to ensure the AC units are kept on so the rooms are comfortable when guest arrive. The elevator button was broken in the am hours on Saturday morning. We contacted our elevator... More 

New York, NY
Level Contributor
126 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 14, 2016 via mobile

Right off of I-81, easy on and off. Gas station and Burger King also at exit. Outdoor pool is nice and clean but cold water. And the smallest pool towels on the planet. Very friendly and helpful front desk staff. Rooms were clean - bed comfortable for this caliber hotel. Beautiful sunset from the pool though.

Helpful?
Thank gypsy_0512
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Gypsy_0512 Thank you for sharing your experience on your recent stay with us. I'm glad you were able to enjoy the pool while watching the sunset in the afternoon. I will look into providing larger pool towels for our guest. Thank you for the nice comments about our facility and staff. We appreciate your business and we hope to... More 

Gardendale, Alabama
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 5, 2016

It got that when I travel I find myself looking for a Holiday Inn. This was a stop over point while driving to MD. Hotel and room was clean and felt safe here. They had a outside pool and a free breakfast in the morning Town wasn't far so you won't have a hard time finding a place to eat.... More 

Helpful?
Thank terryinal
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Guest Thank you for your feedback. We are excited to hear that your stay with us was great. We are delighted that you found our facility clean as well as convenient for your needs. We appreciate your business and we look forward to having you stay with us again. Thank you, Sherry More 

Seattle
Level Contributor
164 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed May 20, 2016

We had a great stay at this HI Express. The hotel is well kept, the rooms nice and clean and staff was friendly and efficient. We got a room on the top floor and it was pretty quiet. They offered fast WiFi and we also loved the water pressure in the shower. Breakfast was your standard fare, could have been... More 

Helpful?
Thank Jesena
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Guest Thank you for taking the time to share your experience about your recent stay with us. We are delighted to know that your stay with us was great. Thank you for all the nice comments. We appreciate your business and we look forward to having you stay with us again. Thank you, Sherry More 

Montreal, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 10, 2016

great location, staff very friendly and pleasant. Grounds very well kept. The room was very clean and quiet. Got a great night's sleep. Definitely wood stay there again. Location is great, right off I81 with beautiful mountain views.

Helpful?
Thank CdnFirstTraveller
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Guest Its great that your stay with us at the Holiday Inn Express in Salem Va was great and that you found our facility to be clean, well maintained, and convenient for your needs. The mountain views are a bonus. Were pleased that you enjoyed being with us and we look forward to having you stay with us again.... More 

Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 3, 2016 via mobile

Nicer HIExpress in a good location close to the exit, but no road noise. Lobby and great room very nice. Had a two queen jr. Suite and it was quite nice. The beds were great. Breakfast was better than normal at an Express. Most of the restaurants were 5 to 10 minutes away. There was a Burger King a short... More 

Helpful?
Thank george b
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Snow Bird I am very pleased to know your stay with us was good. We appreciate the feedback we receive from all of our guests. After all its the voice of our guest that make us what were are. Great Hotels that Guest Love. Thank you for the nice comments about our facility and staff. We appreciate your business... More 

Level Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 22, 2016

Stayed with a group of friends for a night while travelling down to Bristol and up again, and the rooms were quiet and clean, the fridge was large and the hotel was well kept. The staff were very friendly and helpful, allowing us to stop by and pick up our luggage when driving past the hotel later at night again.... More 

Helpful?
Thank MatsLindh
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Guest I am very excited to hear how well your stay was with us. I am very glad you found our facility to be quiet and clean with an Awesome Staff. Here at the Holiday Inn Express in Salem we strive to give all of our guest a memorable stay. Thank you for sharing your experience with us. We... More 

Pottstown, Pennsylvania
2 reviews
5 of 5 stars Reviewed April 4, 2016

Stayed overnight on our way home from FL. Very clean room, comfy beds and the hotel staff was very friendly, esp to my 2 year old! I felt the price was a good value for a clean room and a place to rest after our long car ride. Would definitely stay here again in the future.

Helpful?
Thank queeniemeg24
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Guest Its always exciting when a guest shares their experience with us. We are pleased that your stay with us was great. Thank you for the nice comments about our facility and staff. We hope to have you and your family back again with us on your next trip to the area. Thank you, More 

Stuarts Draft, Virginia
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 31, 2016 via mobile

We came in for Easter to visit my parents and decided to stay here once again as we always have a great experience with them and its so close to the interstate but yet still quiet. This time we reserved a king size suite with a jacuzzi tub. The room was a pleasant temperature when we arrived and everything was... More 

Helpful?
Thank faithbeyond
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Dear Guest We are very excited to here that you were with us for the holiday weekend. I am very pleased you enjoyed our Jacuzzi suite. So many of our guest voiced there opinions and wanted the keurig coffee pots and so we gave it to them. Here at the Holiday Inn Express in Salem we pay close attention to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newest addition to the heart of Blue Ridge is the Holiday Inn Express Hotel & Suites Salem, VA! We are conveniently located to I-81 at exit 141, just a short drive to following area attractions : Roanoke College, Salem Civic Center, & James Moyer Complex. With our world class service and many Salem/Roanoke businesses, restaurants and attractions within walking distance or minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Roanoke Valley! This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, 37 flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our outdoor swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interest: Companies: General Electric, Carter Machinery, & Medeco. Hospitals: Lewis Gale Hospital, & Veterans Affairs Hospital. Universities: Roanoke College, Virginia Tech, Hollins University & Radford University. Local Attractions: Taubman Museum of Art, Virginia Museum of Transportation, & Dixie Caverns. Stay Smart at the Holiday Inn Express Hotel and Suites Salem Virginia. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Salem

Address: 991 Russell Drive, Salem, VA 24153
Location: United States > Virginia > Salem
Price Range: $103 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Salem 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Salem
Hotel Style:
#4 Business Hotel in Salem
#4 Family Hotel in Salem
#4 Romantic Hotel in Salem
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