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Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake

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Holiday Inn Express Hotel & Suites Rocky Mount\/Smith Mtn Lake
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79 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake
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Showing 78: English reviews
Fleetwood, North Carolina
Reviewed December 13, 2015

Compared to the many other Holiday Inn's we've stayed, this one was very disappointing. After checking in (around 4pm) I asked if there was coffee available. (Typically, coffee is always available during the day at HIE.) Front desk attendant quickly told me she had been very busy, had not had time to do coffee and would do it if she...

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Thank ls0403
Reviewed December 3, 2015 via mobile

This is there suite well worth it the embassy Hilton in Winston Salem was a embarrassment compared in tons of different ways at least at the holiday Inn I felt like family thanks again guys ready for a weekend get away again already thanks for the hospitality

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Thank Crystal S
Reviewed November 27, 2015 via mobile

Recent business trip gave me the opportunity to spend several nights- it was a great stay - front desk personnel so courteous and attentive. The breakfast was good with several choices. Room was clean & roomy. One of the best hotel stays I have had.

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Thank Liz S
Northern VA
Reviewed October 16, 2015

I spent 2 nights here while looking at property in the surrounding area. Pros: Very clean. Staff very pleasant and efficient. The location is central, between Roanoke and Smith Mountain Lake, on a main road. Easy access. Parking seemed sufficient. Quiet during the week, busier on weekends. Cons: Older and needs updates - especially in heating/air. No safe in the...

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Thank darkchick
Lafayette, Colorado
Reviewed October 14, 2015

We stayed for 2 nights during an event in a nearby town. The staff was very friendly and helpful with information or things for the room. The lobby and rooms were clean and inviting. The beds were comfortable (though the fold out sofa had visible springs through the fabric, luckily my child isn't too fussy). Breakfast was plentiful, had some...

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Thank Jodi V
Charlotte, North Carolina
Reviewed October 7, 2015

I am always comfortable staying at this hotel, which I've had to do periodically over the years. I stayed there many times in 2008 when we were renovating some property on Smith Mountain Lake and stayed there again a couple of weeks ago in September. It's not a place I would vacation, but it's great if you need to stay...

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Thank words2wings
Charlotte, North Carolina
Reviewed September 25, 2015

I took the time to write a review when Holiday Inn sent me the feedback link...they rejected it due to "irrelevant and/or inappropriate" content...what does that mean?? CONS: overpriced for a rural area, only one other hotel in this small town and feel like they take advantage of customers because of that...$119 and up! HK knocked on door before 10...

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Thank MrsoWest
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review

Dear MrsoWest, Thank you for writing a review on your recent stay with us. We are very pleased that you regarded our hotel to be clean and commended our breakfast selections. However, it is to my absolute regret to read that you found our rates to be steep, lack of some amenities in the room and poor service from our...

Richmond, Virginia
Reviewed September 21, 2015

We have stayed here numerous times throughout the years to travel to and from Smith Mountain Lake. It is approximately 30 minutes away and a very nice drive. There are numerous places to eat in immediate area, as well as any type of store you may need/want to stop by. We have never been disappointed. Staff is always friendly, rooms...

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Thank Tina H
Lynchburg, Virginia
Reviewed June 15, 2015

We spent the day at Smith Mountain Lake and decided to get a room at the HI express in Rocky Mount. When we walked in at about 10:30PM, this guy comes staggering to the desk from the office. The small part of his tie was about 6" long and sticking straight out to the side. The long part of his...

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1Thank Alex S
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review

Dear Alex S, Thank you for being an IHG Rewards Club Platinum Elite member and giving a feedback about your stay. I appreciate your positive feedback about the clean rooms and bathroom as well as the service you received from the breakfast staff. Our hotel is committed to providing our guests with the highest quality services and facilities. Your comments...

Kenosha, Wisconsin
Reviewed June 6, 2015

Like any holiday inn it was clean and the staff was very friendly. We used a handicapped room for the first time as we're very pleased with the room. My back was really bothering me and the availability of the sit-down shower was very nice. The breakfast was typical Holiday Inn,plenty and good. My only problem is with the t...

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2Thank Ken W
Hotel Manager I, Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake, responded to this review

We appreciate your feedback and I do apologize that we were unable to get the closed captioning on the television to work. Our goal is to accommodate you as our guest and to make sure you are comfortable. Please come back and stay with us again! Thank You, Latoya Webb

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come enjoy the beautiful new Rocky Mount Holiday Inn Express Hotel & Suites located right off US 220 and Route 40. A 20 minute scenic drive will take you to the beautiful Smith Mountain Lake. We are located minutes from MW Windows, Carilion Franklin Memorial Hospital, and other area businesses. A short 30 minute drive down 220S will lead you to Martinsville and for the race fans the Martinsville Speedway. A 20 minute drive on 220N will lead you to Roanoke Virginia. Ferrum College is about 10 minutes away making us a perfect place to stay for a parents weekend or a visit to the college. Offering both standard rooms with a king or 2 queen beds and suites we are sure to have a room to please every traveler All rooms have hairdryers, iron/board, coffee makers, speakerphones w/voice mail and free high speed Internet access. Relax and unwind in our indoor pool, whirlpool or exercise room featuring Nautilus equipment. We take pride in our guest service and quality. When staying in Rocky Mount Virginia, stay at the Holiday Inn Express Hotel & Suites. We look forward to seeing you. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake

Address: 395 Old Franklin Tpke, Rocky Mount, VA 24151
Location: United States > Virginia > Rocky Mount
Price Range: $93 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Hotel And Suites Rocky Mount/Smith Mtn Lake
Holiday Inn Rocky Mount
Rocky Mount Holiday Inn
Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake Virginia
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“AVOID third floor - no water pressure (hot or cold)”
 of 5 bubbles SoftballGuy247, Apr 21, 2016 | Read review
“All rooms are nice and QUIET! Even the rooms that face the road. I always prefer rooms on the top floor (3rd floor is top here).”
 of 5 bubbles monay_12, Apr 10, 2016 | Read review
“Make sure they don't put you on first floor across from equipment/machine room. Very loud!”
  • Stained lamp shade
  • Shiny, crusty mystery stain between bed/tv area
  • Broken battery cover on TV remote
  • Someone else's dirty sock found under desk
  • This was not a stain on towel.  It was some type of brown flakes on clean towel.
 of 5 bubbles ls0403, Dec 13, 2015 | Read review
“Higher floors are quieter.”
 of 5 bubbles darkchick, Oct 16, 2015 | Read review
“Stay on the first floor, it will make your trip to the breakfast bar faster. Rooms on the backside seem quieter too.”
 of 5 bubbles WCuffley, Apr 21, 2015 | Read review
5 of 5
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