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Comfort Inn Smith Mountain Lake

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Comfort Inn Smith Mountain Lake
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56 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Smith Mountain Lake
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Showing 56: English reviews
Fancy Gap, Virginia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 12, 2016

Had a nice stay at Comfort Inn Smith Mountain Lake. Jerry, the manager was very nice and accommodating. We were in town for a school competition and Jerry, along with his staff, took great care of us. The rooms were clean and the breakfast had lots of items to choose from. Also after driving several hours, it was nice to... More 

Helpful?
Thank Amy S
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

It is our goal and responsibility to make your stay a great experience. Thank you for providing us feedback about your recent visit with us. School athletic and academic competitions bring many people to our area and we partner with the local schools to provide accommodation to visiting teams and parents. We're proud of our community and honored that we... More 

Lexington, Kentucky
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 7, 2016

Well pleased for the money,in fact,have spent twice as much for same or less.One thing...the room heat/air actually worked correctly cycled on and off and didn't raise hell, running like most I have been around.Few maintenance issues ..commode didn't flush,had to hold handle down,and sink faucets was hooked up backwards ( room 102) . The lady taking care off breakfast... More 

Helpful?
Thank william p
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for allowing us to provide you accommodations while you were in the Rocky Mount area. We appreciate your feedback on the maintenance issues. They have been resolved and so have your issues with breakfast. Our goal is to provide each of our guests with a great stay, a good night's sleep, and hearty and healthy breakfast. I'm glad... More 

Leesburg, Virginia
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 6, 2016

Checked in on 3-4-16 for a 2 night stay. Check in was good no problems there. The room was clean and big. I had a room with 2 beds. The room had a sitting chair and a desk with chair. The free wifi worked good. The breakfast had eggs. sausage one day and bacon the next. Both days there was... More 

Helpful?
Thank dec1000
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you! We appreciate your feedback about your recent stay. We're glad you loved our breakfast and had a great experience with us. We expect super service to be delivered to you by a friendly, smiling and professional staff and that you receive a clean room, comfortable bed, and a hearty breakfast each and every day. We hope that when... More 

Bryans Road, Maryland
Level Contributor
96 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 29, 2015

Visting for the Thanksgiving weekend, had a very pleasant two night stay. Check-in was fast and friendly. Reserved a king suite, room was clean, television, heating/cooling unit worked well. Bathroom was clean as well. Although updated fixtures should be considered by management, they all worked well. The king bed was very comfortable, and the hotel seemed very quiet and accounted... More 

Helpful?
Thank tryto82
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you so much for taking time to provide us feedback about your recent stay with us. We appreciate the feedback and use it to make our services to our guests better. Our goal is for each guest to receive great service from a friendly, knowledgeable staff, a clean guest room, and a hearty breakfast. Again, thank you and we... More 

Brockport
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 17, 2015

Wàs booked at this hotel by a friend, the staff are very friendly, and sweet. was up at all hours, and we would get a warm smile from the staff no matter what the time. If I am ever in Rocky mount Virginia again will definitely book this hotel. Thank you. Very clean and nice.

Helpful?
Thank Tammy D
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for taking time to provide us feedback about your recent stay. Amazing is how we want all our guests to feel when they leave our hotel. We have a goal of making sure everyone gets a great nights sleep, in a clean and comfortable room, and wakes up to a hearty breakfast. Staff should also be friendly, professional... More 

Warren, New Jersey
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 25, 2015

Checked in very late, so didn't have time to consider anything else, or we would have. Room was absolutely FILTHY! One bed had lipstick stains on the sheets, the other had blood stains. We complained, and front desk clerk handed us new sheets! (change them yourself if you don't like the ones on the bed!). There was garbage on the... More 

Helpful?
Thank BigEddie46571
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for providing us candid feedback about your recent stay. We apologize for not meeting your expectations. Your comments have been shared with the entire staff and through our organization. We deal with our issues and resolve problems as they arise. Our goals are simple. We want to provide each guest with a clean room, a comfortable bed, and... More 

Travelers are raving about these Rocky Mount hotels

Owings Mills, Maryland
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 13, 2015

We had a great stay here Overall, it is a somewhat older facility, but not too dated, and the card in the room informed us that they are remodeling and in the process of a major renovation/updating (good to know for a future stay). There was a small fridge and a microwave in the room ... plenty of space, had... More 

Helpful?
Thank BrianB7661
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for taking time to provide us feedback about your recent stay. We appreciate your comments and use them to improve our service to all guests. We are renovating the property and look forward to offering the new guest rooms to our customers. Our goal is that each guest leave having been treated well by a professional and friendly... More 

Saint Augustine
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 10, 2015 via mobile

The room was big and comfortable. Since I use a CPAP machine I needed a plug in...severely lacking. Thank goodness I remembered to bring an extension cord. There was some kind of noise near the outside wall (the bed that I had to sleep in). The custodian/manager was quite concerned the next morning and I appreciated that. Overall it was... More 

Helpful?
Thank bigbirdsews
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for providing us feedback about your recent stay. We're glad you were pleased with the size of the room and you'll be glad to know that electrical outlets have been added to our newly renovated rooms on bedside walls. We are in renovations and expect to complete the process in mid to late September. We hope to see... More 

Sandusky, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed July 21, 2015

My husband and I were traveling to the area and stayed here. The service we received from the staff was excellent. Clean rooms and good breakfast. My husband is very picky and he really enjoyed this hotel. We would stay here again!

Helpful?
Thank KC1130
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for taking time to provide us feedback about your recent stay. We appreciate your comments and use them to better serve our guests. We are renovating our guest rooms presently and will begin offering the new rooms very soon. We hope to see you again in the near future. Thanks again for your input. More 

Charlottesville, VA
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 8, 2015

Turned the key and opened the door to find unmade beds and dirty room, however, this was a blessing in disguise because that wing was a mixture of smoking and nonsmoking rooms and the hallways absolutely reeked of smoke. The second room was on a nonsmoking wing, so the air was breathable. If you find you MUST for some reason... More 

Helpful?
1 Thank Jhaley65
Jerry R, General Manager at Comfort Inn Smith Mountain Lake, responded to this review

Thank you for taking time to write about your recent stay with us and for being so candid. Yes, you are correct that renovations later this summer will not help people staying in June. And, yes we are a smoking facility now, but will soon be non-smoking. And you are correct about there not being electrical outlets in the rooms.... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Comfort Inn Smith Mountain Lake

Address: 1730 N Main St, Rocky Mount, VA 24151-6365
Location: United States > Virginia > Rocky Mount
Price Range: $78 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn Smith Mountain Lake 2*
Number of rooms: 61
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Also Known As:
Comfort Inn Smith Mountain Lake Hotel Rocky Mount
Comfort Inn Rocky Mount
Rocky Mount Comfort Inn
Comfort Inn Smith Mountain Lake Rocky Mount, Virginia
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