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MainStay Suites Airport

#12 of 39 Hotels in Roanoke
Certificate of Excellence
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5080 Valley View Blvd., Roanoke, VA 24012
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145 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Richmond, Virginia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 18, 2013

This is a super clean and friendly hotel. We travel with our small pets and they have a few pet rooms. The hotel is very well maintained, has a nice breakfast, indoor pool and very friendly staff. The rooms are well appointed and spacious. They offer handicap accessible rooms and baths with roll in shower. Really nice place located at... More 

Helpful?
1 Thank George B
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

George, Thanks for your review, but I need to clarify something. We do not have an indoor pool, however our sister properties next door do have a seasonal outdoor pool and an indoor pool that our guests are welcome to use. I am pleased your visit was enjoyable and I hope you will stay with us again. Gary Purvis VP... More 

Stuarts Draft, Virginia
Level Contributor
4 reviews
5 of 5 stars Reviewed August 18, 2013

Brenda was awesome along with all others making our stay the best. We will be back in the fall again.... Love them and the people that take care of us while there.... Love, Love, Love this Hotel.. Shared our experance with other that where doing the same event we were doing.... Over 50 vendors... When you find good people and... More 

Helpful?
Thank TreasureTreeWire
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks so much for your comments. We have an amazing staff that truly defines Southern Hospitality. We look forward to your visit in the fall. Gary Purvis VP of Operations Dominion Lodging, Inc. More 

London, Canada
Level Contributor
130 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed August 5, 2013

We got off the Blue Ridge Parkway and ended up at this Main Stay Suites near the Airport in Roanoke. Not sure how we ended up this far from the Parkway but we are glad that we did! The rooms are huge, with a large full kitchen. The front counter staff were fun, and informative. There are tons of restaurants... More 

Helpful?
Thank Badforever
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

I'm glad you ventured off the Parkway and came to stay with us. We have a great location and a staff that will make you feel at home. As you stated, our rooms are large suites with full kitchens and lots of room to spread out after a hard day on the road. If you are in town for an... More 

Halifax, Pennsylvania
1 review
5 of 5 stars Reviewed August 4, 2013

We stayed here on our way to and from Hilton Head, SC. We had two teenagers with us so we opted for the two bedroom suite. Very spacious and clean. Everyone had their own television - big with teenagers! Everything we needed and/or requested was quickly met (e.g., sheets for pull out sofa, breakfast items). Curtis S. was at the... More 

Helpful?
Thank AW162013
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks for your comments. I am pleased you enjoyed your visit and that Curtis made you feel at home. She is a wonderful lady and we are quite fortunate to have her as a member of our team. Please visit us again if you return to the Roanoke Valley. Gary Purvis VP of Operations Dominion Lodging, Inc. More 

Cullman, Alabama
1 review
2 of 5 stars Reviewed July 20, 2013

Based on favorable reviews we decided to stay here on June 13th, 2013 for one night.It was a big mistake. The stench in the corridor of the second floor was unbearable. The smell was slightly less so in the room. It smells like a mix of something rotten and urine. This may be the old carpets in the corridor, I... More 

Helpful?
Thank wimashan
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Thanks so much for your comments. I am sorry it sounds as though we completely missed the mark on your visit. I am very sorry as you know from our other guest's comments, that is not the guest experience we pride ourselves in. I will investigate the odor in the hallways and address the breakfast bar cleanliness. We have just... More 

Alton, Virginia, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 11, 2013

Stayed only one night . This is one of the cleanest motels I have ever stayed in. Very spaceous with kitchen area seperate from bed and bath . It is close to highway,but leaving the ac fan running ,we did not hear traffic. No noise from hallways either. Would definitely stay here again.

Helpful?
Thank FKPVA
Front Royal, Virginia
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 7, 2013 via mobile

Stayed here on a recent trip to Roanoke, after being moved here by the Quality Inn after a roof failure caused major flooding at their hotel. Wow, what an upgrade! The suites are huge, clean and comfortable and the staff was completely courteous and helpful. This was the first Mainstay Suite where I have stayed, but won't be my last.... More 

Helpful?
Thank Ed R
Mount Airy, North Carolina
Level Contributor
6 reviews
5 of 5 stars Reviewed July 1, 2013

The location was great. Easy access to the airport and the rest of Roanoke. After a bad experience with a dirty hotel, this place was just amazing. The staff was very friendly and helpful. Would definitely stay here again.

Helpful?
Thank Kelly G
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Kelly, Thanks for visiting us at the MainStay Suites Airport. I'm pleased your stay was enjoyable and I appreciate the positive comments you wrote about us. I hope you will visit us again when you return to the Roanoke Valley. Gary Purvis VP of Operations Dominion Lodging, Inc. More 

Richford, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 11, 2013

MainStay Suites, Roanoke, Virginia is by far the best hotel chain where we have ever stayed, PERIOD. These rooms could have commanded at least $125 to $150 per night, with no qualms from us. On top of that, the front desk people were cheery, helpful, and just down right polite. We are now in the process of finding where all... More 

Helpful?
2 Thank Art R
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Art, Thanks so much for your kind words of our hotel. MainStay Suites does offer large rooms with full kitchens and plenty of room to relax at an affordable price. Our staff makes everyone feel right at home as we are one big happy family! We hope you will visit us again soon. Don't worry, we won't increase your rate!!!... More 

New Jersey
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 7, 2013

Suites had full kitchen and accessories. nice living area and separate bed and bath areas. Staff very helpful and friendly. Treated you like family. Excellent choices for both hot and cold breakfast. easy parking. Right off main road easy access but quiet at night.

Helpful?
1 Thank Fred1948
garyDLIvp, VP of Operations at MainStay Suites Airport, responded to this review

Dear Fred1948, Thanks for staying with us for for sharing your comments. I am pleased you enjoyed your visit to the Roanoke Valley and your stay with us was comfortable. We have large rooms with full kitchens and lots of extra room to relax. We do have a great location just off the main road and located within the Valley... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make yourself at home and stay longer for less at the pet-friendly MainStay Suites® Roanoke Airport in Roanoke, VA. We are conveniently located off of Interstates 81 and 581, less than two miles from the Roanoke Regional Airport and the Valley View Mall and close to the following popular attractions: Blue Ridge Parkway Dixie Caverns and Pottery Shop Mill Mountain Zoo Lewis-Gale Medical Center Field ballpark Spend time exploring the area, which offers a wide range of outdoor recreational activities like golfing, hiking, horseback riding, boating, fishing and swimming. A variety of restaurants, cocktail lounges and specialty shops are within walking distance. Our spacious suites will make your time with us enjoyable whether you’re here for days, weeks or even months. Each residential-style guest room includes fully-equipped kitchen facilities, sofa sleepers, flat-screen television, hair dryer and iron. Additional complimentary offerings include: Free continental breakfast Free premium cable television with movie channels Free airport transportation Free high-speed Internet access Corporate travelers will appreciate our on-site business center, public computer, access to copy and fax services and meeting facilities. Start or finish the day with a workout in our exercise room and spend time relaxing by practicing your swing on our on-site putting green. Our extended stay hotel has ample free parking that can accommodate most vehicles and features laundry facilities on the property that are available for use at your convenience. Book your stay today at the MainStay Suites in Roanoke, VA and enjoy all of the luxuries of home for as long as you like. ... more   less 

Additional Information about MainStay Suites Airport

Address: 5080 Valley View Blvd., Roanoke, VA 24012
Location: United States > Virginia > Roanoke
Price Range: $97 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — MainStay Suites Airport 2*
Number of rooms: 77
Reservation Options:
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Also Known As:
Mainstay Suites Airport Hotel Roanoke
Mainstay Roanoke
Mainstay Suites Roanoke
Hotel Style:
#5 Romantic Hotel in Roanoke
#9 Business Hotel in Roanoke
#10 Family Hotel in Roanoke
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