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Comfort Inn Roanoke Airport

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Traveler (25)
Room & Suite (10)
Dining (2)
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Overview
  • Excellent58%
  • Very good27%
  • Average9%
  • Poor4%
  • Terrible2%
Travelers talk about
“front desk”(45 reviews)
“choice hotels”(10 reviews)
“room was clean”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
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Reviews (294)
There are newer reviews for Comfort Inn Roanoke Airport
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293 results
Traveler rating
166
80
27
13
7
Traveler type
Time of year
LanguageEnglish
166
80
27
13
7
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All reviewsfront deskchoice hotelsroom was cleannext morningbagelsi highly recommend this hotelcomfortable hotelthe breakfast areabiscuits and gravyvalley view mallcontinental breakfastupon checkshopping and restaurantswould stay againking bedoff the highwaythe blue ridge parkway
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91 - 95 of 293 reviews
Reviewed September 29, 2015

We have stayed in over 200 hotels over the past several years and this was the first time that I have received a call from the front desk after check in to ask how our room was and if there was anything they could do...More

Thank Johnnie D
Response from Cheriforrest, Manager at Comfort Inn Roanoke AirportResponded September 30, 2015

Thank you Johnny, for taking the time to give us such a wonderful review; we strive to make each guest experience as enjoyable as possible. I am proud that we achieved that goal with you. So out of 200 hotels we were the first to...More

Reviewed September 27, 2015

This hotel was wonderful. The staff that was there when I checked in was fast and helpful. Chasity and Sherry did a awesome job considering the hotel was overwelmed with everyone coming in at one time. The Lobby and all community areas were very clean....More

Thank Doughlas H
Response from Cheriforrest, Manager at Comfort Inn Roanoke AirportResponded September 28, 2015

Doug Thank you for the wonderful review. I will make sure that Chasity and the rest of our stay read your review. Next time you are our way, please call 540527-2020 or email gm.va302@choicehotels.com. We would love to see you again. Many Thanks, Cheri Forrest

Reviewed September 24, 2015

Nikki on the front desk was absolutely top notch. Very friendly and helpful as well as cheerful. Our room was very clean and relaxing with a great bed and pillows. We were on a 24 day driving trip and this was one of our best...More

1  Thank Bill S
Response from Cheriforrest, Manager at Comfort Inn Roanoke AirportResponded September 27, 2015

Bill S Thank you for your review of our hotel. I will make sure Nikki and the rest of our staff sees it. We hope to see you again. Please call 540-527-2020 ext 2 or email gm.va302. Yours in hospitality, Cheri Forrest

Reviewed September 20, 2015

Apon check inn the clerk nikkie was wonderful. Very polite and knew about the local activities. When we got to the room I was amazed at how clean it was. The décor isn't really new but the room was fresh and clean. The breakfast was...More

Thank Alison C
Response from Cheriforrest, Manager at Comfort Inn Roanoke AirportResponded September 27, 2015

Alison C Thank you for the fabulous review. We do take pride in what we do. I cannot wait to post your review in the House Keeping area so that they can be just as excited as I am. The breakfast attendant that was on...More

Reviewed September 19, 2015

Our reservations that were made online using points through Choice Hotels and was lost. The assistant manager was able to get us a room, although they don't allow points, for us with no dollar charge. She went out of her way to get it taken...More

Thank Arnold L
Response from Cheriforrest, Manager at Comfort Inn Roanoke AirportResponded September 20, 2015

Dear Arnold, We would like to thank you for choosing to stay with us at The Comfort Inn Airport. I know that you used your points and you did have a choice to stay anywhere in the Roanoke Valley but you choose to stay with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$84 - $158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Roanoke
#3 Family Hotel in Roanoke
#6 Romantic Hotel in Roanoke
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$84 - $158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Roanoke
#3 Family Hotel in Roanoke
#6 Romantic Hotel in Roanoke
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (25)
Room & Suite (10)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Anthony L
April 5, 2017|
AnswerShow all 3 answers
Response from rcarter2017 | Property representative |
Hey Anthony, yes we do pick up at the airport our shuttle stops running at 11pm with your flight at 6pm you will fine. Have a safe flight see you soon!
0
Votes
N8sgirl
January 17, 2017|
AnswerShow all 10 answers
Response from Cheriforrest | Property representative |
Yes, Please just call 5405272020 ext 2 and we will make sure your room is pet free
0
Votes
rescuedawg
December 29, 2016|
AnswerShow all 4 answers
Response from TullyNY | Reviewed this property |
I stayed there on 12/27. Nice hotel. Their pet policy is $25.00 plus tax. I asked about their restrictions and specifically about size and was told there were no restrictions.
1
Vote
Room Tips
"The suites are nice and reasonably priced."
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"Y'all probably read what we said about the 1st Floor room."
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"Our room which faced the highway was surprisingly quiet."
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"Cannot review this since we staff was not willing to accomodate! Our room was ok, but overlooked Hershberger..."
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