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Comfort Inn Roanoke Airport

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#11 of 40 Hotels in Roanoke
Certificate of Excellence
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Comfort Inn Roanoke Airport
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263 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Roanoke Airport
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Showing 262: English reviews
Virginia
Reviewed April 26, 2015

Brenda was AWESOME FABULOUS! She knows what CUSTOMER SERVICE is all about! I think she wrote the book!!! She makes the visit suburp. The hotel is safe, clean and quite. The pillows are perfect. You have two soft and two firm. Great balance for all guests. You do indeed get a very small rubber duck for the bathroom. We keep...

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1Thank Sunniejo
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Sunniejo, That Concert was a blast from the past wasn’t it. I am certainly glad you enjoyed your stay with us as well as the concert. Yes Brenda is one of the best with customer service. I do believe you are right, I think she did write the book. Maybe we can get a copy for you and have her...

Virginia Beach, Virginia, United States
Reviewed April 21, 2015

I was greeted warmly with a smile when I walked in after a very long drive. I arrived 1 1/2 hour before check in and they went ahead and check me in. I got a room on top floor away from elevator. As a frequent traveler, I usually take out the lysol wipes and start wiping down the room (switches,...

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2Thank Joy2p
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Joy from VA Beach, Oh boy did we really play musical rooms with you. Again I am sooooo sorry for the house keeping issues. I just want to let you know that I did have a very long talk with our Executive House Keeper and I do assure you that the issues that you experience will not happen to anyone...

Roanoke, Virginia
Reviewed April 20, 2015

CSSO from St Paul United Meth Church held one it's monthly meetings here. We were greeted by the most pleasant person named Brenda who was all smiles & offered to assist us in any way possible. A wonderful woman by the name of Carmen made sure that our meeting room was set up just as we requested. The customer service...

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Thank Sandra W
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Sandra, Thank you for taking the time and giving us a review about our meeting room. We love having your church group come here and get together. So you loved the way we set it up? I want you to know that I made a special trip just to make sure your room was set up to your liking. Even...

Kingston, Canada
Reviewed April 19, 2015

Just a quick note to say that my family and I stayed here Friday April17. In a great location, safe, clean, friendly staff. Quick check in, good wifi, nice breakfast. They give you a free rubber duck. I sold it on eBay for $50! If you go to one Comfort Inn near the airport in Roanoke Virginia, go to this...

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Thank PKSubbanForever
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Well Hello our Canada Friend, Did you really sell the baby duck for $50???? If so then boy do I need to go on eBay, I have about a thousand of them, LOL! Oh yea, and I have the big momma duck that is on the front desk, I wonder how much I can get for that. “Wink” Thank you...

Roanoke, Virginia
Reviewed April 1, 2015

Can't describe just how accommodating the staff at the Comfort Inn Airport in Roanoke, VA was. Especially Cheri Forrest, the assistant general manager! Our room was very clean, attractive and comfortable.

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Thank RBCline
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Why Thank you RBCline for such a lovely review. Nothing can really beat southern hospitality that we here at the Comfort Inn Airport have. "Wink" I am glad you found your room to be at the tip top of shape. Our housekeeping staff might be mostly seniors, however they sure can run circles around the younger crews. (And boy can...

Hershey, Pennsylvania
Reviewed March 28, 2015

Met Brenda, at check-in, she is a gem. Great personality! She made us feel like we were family. The Duvalls' from PA thank you Brenda. The room was very nice and very clean. The breakfast, free, was good too. We will certainly stay here again! Housekeepers were fun to talk with too, I didnn't get a name but one lady...

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Thank bakaman
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Bakaman, Thank you for taking the time and reviewing us. So you met Brenda, yes she is a gem. We do love her here at the Comfort Inn. We all tend to go that extra mile to give our guests the warm feeling of being at home. I am cerrtainly glad she was able to accomplish that with you. The...

Manheim, Pennsylvania
Reviewed March 23, 2015

My wife and I had stayed in 4 motels in the last week, all in the same price range, all clean and comfortable, and most offered the basic free breakfast with waffles and certain extra breakfast items. We were pleasantly surprised at the variety of items and of course, we had a little of each. We are breakfast lovers, and...

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Thank Doug L
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Doug L, Thank you for such a wonderful review. Four Hotels?! And we topped them all! That is awesome. I am sorry that the other hotels were not up to par. I am glad that you decided to give us a try and found that we were superb to your liking. As I had said to an earlier reply, We...

San Francisco, California, United States
Reviewed March 18, 2015 via mobile

Came in late night and Vicky was real kind upon arrival. Clean room. The location is close to shops and restaurants. Felt very safe. :) if I ever have to come back to Roanoke area I will surely be staying here again! I was traveling across country with my partner.

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Thank Allan F
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Allan F I'm so glad to hear that you enjoyed your stay. I know how much our staff will enjoy reading this review and I can't wait to share it with them. We take pride in our property, and in the level of service we provide. Thank you so much for sharing this review with us! Please call 540-527-2020 or...

Port Byron, Illinois
Reviewed March 17, 2015

My wife and I were traveling at 2:30 in the morning and needed a place to stay. The young man that was on duty was very accommodating and found us a room in a full hotel. We woke up needing to reserve a room for the next two nights for us and my in laws. We were greeted by Brenda...

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Thank Steve G
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Steve G, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our friendly service and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Please...

Reviewed March 17, 2015

I must say that the comfort inn and suites is a great hotel amazing staff very courteous to all of our guys who stay there on a weekly basis a special thanks to sherry who always goes above and beyond as well as the rest of the staff thanks again for everything

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Thank donp38738
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Don...Our friend!!!! Thanks so much for always staying with us. We truly appreciate you and the partnership we've developed. Your group of guys are always so kind and courteous to us as well. Thank you Don for taking the time to share your review with us. Your friend in Hospitality, Cheri Forrest Asst. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort Inn Airport is near the Roanoke Regional Airport. We are steps from the Valley View Mall at the Smoke-free Comfort Inn Airport hotel, located off Interstate 581 in Roanoke, Va. We are two miles from the Roanoke Regional Airport and close to attractions that include: Roanoke Civic Center "Burgland Center", Hollins Univ ersity, Roanoke College, Salem Civic Center, Mill Mountain Zoo. Enjoy a variety of outdoor recreation within minutes of the hotel. Several restaurants, cocktail lounges, theaters and specialty shops are located in the surrounding area. ... more   less 

Additional Information about Comfort Inn Roanoke Airport

Address: 5070 Valley View Blvd, Roanoke, VA 24012-2038
Location: United States > Virginia > Roanoke
Price Range: $97 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Roanoke Airport 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Comfort Inn Roanoke Airport Hotel Roanoke
Roanoke Comfort Inn
Hotel Style:
#3 Business Hotel in Roanoke
#3 Family Hotel in Roanoke
#6 Romantic Hotel in Roanoke
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Roanoke Airport staff and other travelers.
4 questions
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Spartanburg, South Carolina
Rockville, Maryland
Bassett, Virginia
over a year ago

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Questions? Get answers from Comfort Inn Roanoke Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I had a room on the first floor and it was great.”
 of 5 bubbles 745julians, Dec 15, 2016 | Read review
“Ask for an even numbered room for less road noise. Also they only have ice machines on the first and third floors.”
 of 5 bubbles TullyNY, Dec 1, 2016 | Read review
“We like to stay on the ground floor, because the gym is there, and the breakfast area, and an ice machine.”
 of 5 bubbles rpfwhite, Nov 27, 2016 | Read review
“It was clean and quite”
 of 5 bubbles Kamantha, Nov 14, 2016 | Read review
“all rooms are good”
 of 5 bubbles BrendaCowan, Nov 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question