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Comfort Inn Roanoke Airport

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Comfort Inn Roanoke Airport
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242 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Augusta, Georgia
Level Contributor
85 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a great pet-friendly hotel. Beds were comfy; everything was clean. My only complaint was that the hotel was so popular that wedging myself into the breakfast area was more trouble than it was worth.

Helpful?
Thank A_Logan_W
1 review
5 of 5 stars Reviewed 2 weeks ago

I had an emergency with a planned Family Reunion (Food and Chairs) and Brenda Payton came through like a mouse on cheese. Excellent customer service. Brenda helped me and my family like we were the only people in the world that mattered. Excellent!!!!!

Helpful?
Thank Terry S
Harvey, Louisiana
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband found this Inn after having to leaving Hotel Roanoke abruptly due to dissatisfaction. From day 1 at this facility to staff was very friendly and concerned that all of our needs were met. Brenda Payton, however, exceeded all expectations and went beyond the call of duty to make sure that my family reunion went off without a hitch.... More 

Helpful?
Thank annointeddd
Cheriforrest, General Manager at Comfort Inn Roanoke Airport, responded to this review

Mrs. Clark, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our southern hospitality, but more importantly our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write. I will always remember the grand entrance your... More 

New Braunfels, Texas, United States
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The desk clerk, wearing a baseball cap and sporting a large lip ring, was doing paper work when I came in. When he looked up, he said, "what do you need?" I have to admit it was the strangest greeting I have ever received at a hotel. Everything else (except the check in) was very standard and predictable for a... More 

Helpful?
Thank Clark H
Worcester, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 13, 2016

Clean room, very comfortable bed, quiet, decent breakfast, great on-off location near I-81. Pet-friendly with lots of room/grass for dog-walking. Very close to a wide variety of restaurants. Helpful staff, esp. Old friend Brenda Payton

Helpful?
Thank Richard H
Cheriforrest, General Manager at Comfort Inn Roanoke Airport, responded to this review

Richard H Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your Pet Friendly experience. We enjoy hearing that you found our service friendly, location great and accommodations comfortable. We appreciate your review and recommendation and look forward to hosting you again Please call 540-527-2020 ext... More 

Suffolk, Virginia
Level Contributor
102 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 13, 2016

We were greeted pleasantly and found a comfortable, clean room, and all in order. We will stay here again when in Roanoke. The beds are comfortable and the staff checked to see that we had a pleasant stay.

Helpful?
Thank oldhokie702016
Cheriforrest, General Manager at Comfort Inn Roanoke Airport, responded to this review

OldHokie, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable overall. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you... More 

San Antonio, Texas, United States
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

We received a warm and friendly welcome upon check-in. After getting the room keys, I went to get our two dogs from my husband as he loaded the luggage trolley. When we entered the lobby, a hotel employee was waiting with a biscuit for each dog, and he had even called the elevator to make it easier for us. We... More 

Helpful?
Thank Anne C
Cheriforrest, General Manager at Comfort Inn Roanoke Airport, responded to this review

Anne C, We are not just a Pet friendly hotel, we are hotel that loves Pets. We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest and their pets with... More 

Mechanicsville, Virginia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2016

My brother has mobility issues and having a walk in shower available and has an awesome breakfast meal available for people. Just was extremely pleased that this hotel cares some much about special needs people as he enjoyed the trip due to this. It was hard for me to talk him into the trip but this made it worth it,... More 

Helpful?
Thank PAUL C
Cheriforrest, General Manager at Comfort Inn Roanoke Airport, responded to this review

Paul C, I’m thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. It’s wonderful to know you enjoyed our accommodations and service. We appreciate your recommendation, but of course the highest form of praise would be your return! Please call 540-527-2020 ext 2 or email gm.va302@choicehotels.com we would love... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 3, 2016 via mobile

The room was very clean. Seemed like the hotel is well kept, or was just recently renovated - I can tell by the carpets and quality of the bedding. Compared to some other less expensive options it smelled great, and all rooms were non smoking. The staff was very friendly, and breakfast pretty good with lots of options. (Eggs, waffles,... More 

Helpful?
Thank travelerFam16
Cheriforrest, General Manager at Comfort Inn Roanoke Airport, responded to this review

TravelerFam16 It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Please call 540-527-2020 ext 2 or email gm.va302@choicehotels.com, we would love to book your next stay. Yours... More 

Richmond, Virginia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 1, 2016

I've been loyal to Choice Hotels for the bulk of the last 15 years, and have spent over 30 nights in various properties so far this year. I've had a lot of good stays, and a few bad ones here and there over the years. File this hotel under "one of the bad ones." Walking in, it's like stepping back... More 

Helpful?
Thank Steve C
Cheriforrest, General Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Steve C, Thank you for sharing a review about your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from a Comfort Inn. The little details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort Inn Airport is near the Roanoke Regional Airport. We are steps from the Valley View Mall at the Smoke-free Comfort Inn Airport hotel, located off Interstate 581 in Roanoke, Va. We are two miles from the Roanoke Regional Airport and close to attractions that include: Roanoke Civic Center "Burgland Center", Hollins Univ ersity, Roanoke College, Salem Civic Center, Mill Mountain Zoo. Enjoy a variety of outdoor recreation within minutes of the hotel. Several restaurants, cocktail lounges, theaters and specialty shops are located in the surrounding area. ... more   less 

Additional Information about Comfort Inn Roanoke Airport

Address: 5070 Valley View Blvd NW, Roanoke, VA 24012-2038
Location: United States > Virginia > Roanoke
Price Range: $95 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Roanoke Airport 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Comfort Inn Roanoke Airport Hotel Roanoke
Roanoke Comfort Inn
Hotel Style:
#3 Business Hotel in Roanoke
#3 Family Hotel in Roanoke
#6 Romantic Hotel in Roanoke
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